This review only reflects the service that I recieved which is a pedicure- I do not get my nails…read moredone- just feet :) I was recommended by a friend to check out Peony when asking about any local places with good pedicures. I was happy to try Peony- when I walked in I was immediately greeted by smiling faces, and very polite staff. The inside is nicely decorated, has very nice gray colored walls with white trim. The layout is nice and open, and clean. The basins that they use for pedicures are nice, and I especially like that they use throw away, 1 time use plastic covers- so you don't have to put your feet into a basin that is just "wiped down." The polish selection is good, and they have all of them labeled with numbers, so it would make it easy to find "your polish" if you write down which one you used the last time you were there. I went in the middle of the day and I am currently VERY pregnant. The woman who took care of me was fabulous, I believe her name was Esther. She was polite, talked to me and engaged in conversation. She was especially nice when she painted little flowers onto my toes in honor of my "baby girl!" It was so sweet, and my toes came out great. Not only is the place clean and inviting, the staff is polite and they also are respectful. I also want to comment on the music- I am unsure what music they play but it is SO RELAXING. Not your typical "nail salon" music, it was so calming I almost fell asleep. They also give you a complimentary massage at the end while your nails dry. I would highly recommend Peony for their pedicures, and I will be back . :)

They took half my nail with the rotaciona L brush in order to remove previous manicure…read more I have very strong Nails that started braking and splitting in a month. Finally my nail bed started to lift and thicken and I realized I also got fungus on my fingernails. That's when I stopped going there. It has been a few years now.

Booked appointment for 2 pedicures, it was at the end of the day 5:30. They are opened till 7:30…read more Arrived on time, waited 15 minutes, then got sat in chairs not next to each other. Once, the non-English tech started, she didn't say a word to me, she pulled and pushed my feet where she wanted them to be. She then took a scraper and was scraping the bottom of my feet. She hurt me, so I pulled my foot back, she slapped my leg as if I was a bad child. She acted as if she didn't want to be there. She painted my toes and promptly left. Once she left another women took my sandals and opened them up undoing all the ties and straps, without saying a word, when I ask what she was doing, the owner came over and stated that they needed to do that, so the polish didn't get marked. I have spent hours adjusting the straps to these sandals, which was undone without my permission. They made us feel as if we holding them up from going home. It was 6:30. Don't go to this place if you want a relaxing pedicure.

They were so sweet and took care of my nails I'd definitely go back very clean and sweetread more

I have always had excellent service from making an appointment to amazing technicians. The salon is…read moreclean and bright. Always have seasonal decorations , peaceful music ...very relaxing environment. The technicians take great care of my toenails as I have a tendency to get ingrown nails..they are always cut perfectly and the massage is terrific!

I have been looking for a new nail place nearby with the cost of gas being so high I'm trying to…read morestay close to home. The first time I came here a pregnant young lady did my mani pedi and it was a good job. Of course she had her baby and I came back and tried another technician. The young lady was not interacting. Very mediocre pedicure at best. I went home and had to finish removing the dead skin off the bottom of my heels. Within 2 days my gel nail polish on my fingers was peeling and all but 3 of my nails were lifting from the back in less than a week. I should have known because it was close to closing that they were rushing me. I got home and had tons of acrylic on my fingers & under my nails too. Also know that it is cash tip only, you cannot tip on a debit or credit card. The place has a lot of options for polish colors and newer equipment but this was just a bad experience and I will not be back.

Great service, friendly staff, easy to make appointment, been going for year! Lots of colors to…read morechoose from.

Not a fan of my gel manicure. It took about 20 minutes total to complete, felt very rushed and…read morethere was minimal attention to detail. The uv lamp was dirty and burned my finger tips and the tech cut the tip of my finger when nail filing. There's already a chip in the gel not even 24 hours later.

I absolutely love my nails! Ava did a great job, the attention to detail was amazing. They came out…read moreexactly how I wanted. The shape, color, and overall look are perfect. I highly recommend them to anyone looking for beautiful, quality nails!

Wonderful pedicure with Kiki today. Thank you I love it. Looking forward to my next visit ! I'm…read moresure it will be soon.

Billie is always so accommodating and SLAYED my nails today! Call ahead because they are usually…read morereally busy.

First time visiting this nail salon and I had a very good experience! I had Ven (I believe that's…read morehow you spell her name) - she's in table 5 and she was great! Patient and very nice! I got an acrylic fill and they turned out soooo cute! Acrylic nails just hit different lol and not a lot of nail salons do them. Definitely would go back

I receive the royal treatment every time I go there! I'm always in a hurry so I love that they can…read moreaccommodate me and do both my nails and pedicure at the same time! Vicky is the best! She is a true artist! She has been doing my nails for years! And I follow her wherever she goes! So happy for her and her team for opening up their brand new spot in Plainville! It is truly elegant!

Was honored to be invited to join the grand opening for Elegant Nail & Spa today. It was an…read moreunbelievable spread for just snacks and drinks. Nothing was lacking and the new owner Wendy was so very nice and personable and made us feel right at home. There was a number of raffles to win gift cards. Also they played a tik tok game w matching of nail polish and it was so much fun. Had a number of shots to win and my daughter actually won one of the games and picked a $50 gift card for services. So excited for her as I know she'll be getting her nails done. I plan to be back l for a pedicure spa w their new baths they offer. Wishing the best to the new owners and their staff for a successful business as I know they will. Come and give them business.

I went in with a terrible infection from previous nail salon. Tom was closing but told me come on…read moredown he will take care of me. He educated on a safer product for my nails that would allow my infection to heal as well as grow my own nails with bio harder. If you haven't tried you have to. The staff is friendly, well knowledgeable on what they do. I kept going back and now no more infection just beautiful natural growing nails with great art work. Thanks Tom. As well unlike the mall salons where your rushed due to over booking that does not happen at Pretty Nails of Waterbury. It's a hidden gem with new owners. So if you ever gone there and had a bad experience in the pass give them a try. The prices as well more reasonable than at most salons I've been to. Go head Ladies and Gentlemen you will not regret it.

These nails are awful. He rushed on me, I was out in less than 45 minutes, and they turned out…read morecompletely crooked and bubbled up. It looks like a middle schooler attempted to do my nails, in reality it was just a shaky distracted old man. My boyfriend brought me here to get my nails done as a birthday present, y'all really just fucked my nails up & made me sad. Waste of $45 dollars. Oh and when I called it was only $35 for what I wanted... somehow taxes added $10? Bitch bye.