Shania made my first experience at Z Luxury a true pleasure. Excellent personable competent service…read morein a soothing friendly environment. I plan to become a regular client. Thank you, Shania!

Exceptional care. I had a hand massage as part of my manicure and the gentle touch was so healing,…read moreit brought tears to my eyes. I

I've been going here since Fall of 2025 and have had consistently positive experiences. I always…read moresee Joyce. She does a great job with my mani and pedi. I realize that men's services are less complicated than many services for women, but I'm consistently well-pleased.

Was a walk in on a random Wednesday evening. Was able to sit and be taken care of right away…read more Joyce was super friendly and made nice small talk with me which I really enjoyed. She was nice and thorough double checking she was doing what I wanted and I couldn't be happier. I feel like for the price and speed, it's really reasonable. The location is convenient but nothing fancy, even so, I can see myself coming back in another time.

Amazing customer service decent location a little pricey, but for how good quality it is I'm not…read morecomplaining

VERY unfriendly staff and thus it is uncomfortable to be…read morethere Tried a few times and remained as above There are enough options in West Hartford which are much more welcoming and much more deserving of my patronage

I had a great experience at this salon. I usually go for a gel manicure and pedicure. They have a…read moregreat selection of colors (OPI, Shellac and the newest Essie gel...) and very reasonable price. The owner , Michelle does nails and she is extremely attentive and makes sure that my nails are perfect down to the very last detail. She also makes sure I was comfortable. All staff are very friendly and professional. I am very happy to go there

I made an appointment and despite this was made to wait 30 minutes. Poor customer service. Salon…read morewas dingy and in disrepair-sample colors were falling apart. Would not recommend.

This place is absolute perfection!!! customer service is always amazing. The attention to details…read moreis my favorite thing. I had the spa pedicure and my nails done with Kris and she did great. 100% recommended!!

Amazing service and quality work! Love my nails and the shoulder massage. Vibe is peaceful and…read morerelaxing. Will be back in a few weeks for a new design and gel color :)

I was recommended this place by a friend and it's a great place to recharge in my area! I got…read moreeverything but the farmhouse sink massage which was great, but i would definitely try a different massage when I return as I know what I like now! I also got a lash lift and tint before a trip. This was my first experience for a lash lift/tint and I will definitely return when I want this service again! Staff is very nice. The space is cute!

Great massage and cute place. Everyone was super nice and relaxed. I'll be back for sure next time…read moreI'm in town.

This place only takes cash...which is a pretty outdated concept for a business to have and kind of…read moreannoying. They do have an atm machine that you can use if you don't have cash. I wasn't super impressed with the pedicure I received. It looked kind of janky and ended up chipping a couple days later. I did a manicure with the dipping powder and it was HORRIBLE! I got white and they caked so much of the dipping powder on that it looked like I had marshmallows attached to my fingers. It was not worth the money that I spent.

Regular manicure. My nails are not uniformly shaped, and after waiting 30 minutes my nails never…read moredried. I'm now sitting in my office 60 minutes after the color was put on and my nails are all smudged. I'm sorry but since when does it take more than 30-40 minutes to dry nails.

Terrible. Had to beg the girl to file my nails right?? Was told 35 on the phone got there and paid…read more49 for acrylics when I specifically had asked for gel. When I questioned the price they literally yelled at me lol. Come here if u wanna be ripped off shape looks terrible and bulky as well. As someone who's done nails before this is honestly ridiculous.

Im so disappointed that I feel like I was treated badly enough to even justify writing a bad review…read moreabout a business. My first appointment with Emily was fantastic. Today was a miss from her on shape and design. The real issue is the man that works the front. I made an appointment yet still feel like the entire thing was completely rushed. There were some faults on communication with the nail tech like me showing a picture of exactly what I wanted (a French with a few 3D acrylic flowers) her saying "that's cute!" and carrying on and then when it came time for design she started the flowers in polish instead of shaping with acrylic. She then said that she doesn't do that and I responded with "okay I just wish you told me from the beginning" and left it at that. She then did a French on all of the nails. I could look past the shape of the nail being off despite me showing her a clear picture of what she did on me before but the French being completely uneven was too much. As soon as she finished she got up and walked away and said I was all done. I felt so rushed to get up and pay. Had I not felt that way I would've stayed and absolutely noticed that I was not happy with the job done. I always want to give the artist a chance to fix something if I don't like it. When I got home I really noticed. I called the shop hoping for something to remedy the situation. When I said that I had just left and I now noticed the nails and that I wasn't happy his response verbatim was "okay, so what do you want me to do about it". I said what I would like is for you to maybe offer a time to come back and get this fixed. He said "why wouldn't you say something when you were here? You should've done that" I said "you're absolutely right I should have and had I not been completely rushed out of there I would have noticed and said something" then came the excuses of "well it's a French. This is hand drawn it's not like it's a sticker." I'd heard enough at that point and just said forget it I just won't return. He then replied with "okay bye!" Save your money, go elsewhere. While i know I'm not their end all be all to keep their business going and me not returning will not break them, It would've been nice to not have been talked to that way. Completely unprofessional and rude.

I ended up scoring a last minute appt with Yenny today, and this is the first time I have never…read morehad to file my nails after I get them done!! I also received a toe polish change with a female technician and she did great- my feet were a mess, and long over due! they only take cash and are fairly priced- everyone in there seems nice, and they are all beautiful! i will def be back again.

Did an amazing job !! I'm a guy who gets nails every October time and the environment is so…read morewelcoming. and the matte black square set I got is gorgeous. Would definitely recommend!

Pedicure on my lunch hour. They were so thorough and fast! Very happy with the service received.read more

I don't usually review nail salons because they tend to offer services of similar quality but I'm…read moremaking an exception for this place. It's hands down the best pedicure I've gotten in the greater Hartford area. The cleanliness and amazing music/ cute setup aside, what really drew my attention was the level of care with which my pedicure was performed. He paid thorough attention to my heel along with my cuticles and all the products used were incredibly moisturizing and smelled heavenly. It's an amazing hidden little gem that I highly recommend you guys check out if you're looking for a relaxing pedicure that will rejuvenate your feet. The service honestly is beyond a steal for the price