Went in for a pedicure and Gel manicure. So clean and completely professional. My first time and…read moreI will definitely be back. Pedicure was great along with gel manicure.

This Salon used to be top notch but has gone downhill, unfortunately. All of the girls are usually…read moresuper friendly but after my encounter with cocky, RUDE "Cindy" I will never return. My 4 year old could have done a better job!

Daniele and Marcella fantastic, very attentive, great hands, perfect pedi, highly recommendedread more

I followed my technician here to Daisy Salon. When that person left, Anna agreed to continue my…read morepowder dip nail service twice a month, and she is a perfectionist, as was my regular tech. Then one day, Anna tried to tell me it would be better for me to switch to traditional ultraviolet gels. I was caught off guard. She actually argued with me, and insisted that I try it (Even though I told her I'd used those for years before and didn't like them). Because I could see I wasn't getting anything else done that day, I said, "Okay." The ultraviolet gels performed poorly as expected. Gels get spongy when your hands get wet a lot, for example, while doing dishes, swimming, or bathing kids. Then the gel nail becomes unstable and lifts from the base. Not to mention that this instability invites bacteria to settle into and underneath it, creating puffy cuticles, irritation, redness, and itching, which it did. I didn't go back for 8 months. But when I did go back, I asked Anna point-blank: "I know you don't like doing the powder dip nails, but would you do it?" She said Yes, no problem. Guess what happened when I got there? Anna tried to show me her new system, where the nails are thicker and use only ultraviolet gels, again. I couldn't believe her nerve. This time I argued back No, I don't want anything else but powder dip nails. So Anna starts digging around for powder dip nails, which are different from those used for ultraviolet gels. So Anna starts the job by removing the old powder dip and applying tips to the nails that needed them. But on my left hand, all the nails were grown out long and didn't need tips. Would you believe she used this tall stand where I couldn't see my hands on the other side? She cut all my long nails off and put tips on both hands. I was watching TV and talking to a friend I brought with me (Yes, I actually brought her business) when I caught on too late. I wasn't going to walk out in the middle, but needless to say, I was pissed, but I held it together and held it in. Would you believe that after that, Anna switched me over to her trainee tech and went to do someone's eyebrows. Anna never came back. The trainee was very nervous, not from me, but because this was her first time doing the powder dip. Can you believe that happened? I have been going to Salons for powder-dip nails for 10 years, twice a month. Do you know how much money I have paid my techs? Plus 20% twice a month. That's a mid-size monthly car payment. And she tossed me over to her trainee and never came back to check on me. You know, when I first met her and saw the perfectionist she was, I never could've expected she would behave this way. The trainee did some things well, like her filing, and the nail shape was very flattering. But one hand didn't get as much of the French nail pink color, so under the white line, you could see right through the nail to the other side. That's a telltale sign that you're wearing tips, and that's not why I pay them $85 plus 20%. So that's no bueno. When I paid, Anna asked, Will you be back? You know I don't blame the trainee. She performed despite also being abandoned by Anna in the middle of her first powder-dip nail service, and I felt a lot of compassion for her because of that, too. Look, it's nails. It's not a physician's office. But to be fair, I'm being upfront about what I want. I'm being kind, and I pay well. But I want to pay for what I asked for. It's pretty standard for people to ask for a specific tech and get it. If a switch must happen for some reason, a discussion with the customer should take place. It did not here. In fact, Anna knew full well that when I arrived, she was going to argue with me AGAIN about what service I was going to pay for. That's no bueno. I noticed that some of this salon's 11 highly regarded reviews are from 2 years or 1 year ago. Look, businesses go through changes. It seems Anna is more in charge now than before, and she's on a journey to learn how to treat customers to gain the almighty loyalty. I was loyal to my previous tech for seven years. I am a commodity in the nail salon business. I am a good, well-paying customer, and I will not be loyal to this kind of treatment. You will have to make up your own mind.

Kim is a true artist, and a great person. Usually I get acrylics with a gel polish, and they always…read morelook beautiful. Today I wanted something a bit more daring, and she really came through! I love my Ombré powder dip mani (with rhinestones!). Could not recommend Kim highly enough - best mani/pedi in Woodbury, hands September Edit: the new SNS fall line is IN and I love it! Fresh, trendy colors with the durability and shine of color dip done by a master. You'll love it!

Kim gives an excellent mani and pedicure. She pays attention to client's comfort and maintains…read moregood cleanliness. She is very pleasant to down the time with

I have always had excellent service from making an appointment to amazing technicians. The salon is…read moreclean and bright. Always have seasonal decorations , peaceful music ...very relaxing environment. The technicians take great care of my toenails as I have a tendency to get ingrown nails..they are always cut perfectly and the massage is terrific!

I have been looking for a new nail place nearby with the cost of gas being so high I'm trying to…read morestay close to home. The first time I came here a pregnant young lady did my mani pedi and it was a good job. Of course she had her baby and I came back and tried another technician. The young lady was not interacting. Very mediocre pedicure at best. I went home and had to finish removing the dead skin off the bottom of my heels. Within 2 days my gel nail polish on my fingers was peeling and all but 3 of my nails were lifting from the back in less than a week. I should have known because it was close to closing that they were rushing me. I got home and had tons of acrylic on my fingers & under my nails too. Also know that it is cash tip only, you cannot tip on a debit or credit card. The place has a lot of options for polish colors and newer equipment but this was just a bad experience and I will not be back.

I never get my nails done, but decided to treat myself on a Saturday before a vacation. And wow,…read moreI'm so happy that I did. I ended up getting a pedicure and some gel polish and tips. The place was clean, the service was amazing, and my nails look fantastic. Highly recommend. And great prices too!

Great service. It was relaxing and new. The price was very fair. They are brand new, help support…read morenew businesses

There's no better cure than a good pedicure after a rough couple of weeks!…read moreWe were quarantined for my birthday and work has been stressful. To make it up to me, my husband offered to send me to get a pedi. I finally got to go today (3 weeks later) and decided to try the salon that I've driven by every day for 3 years. I'm so happy I did. I got a basic white polish because it's one of my favorite looks for a pedi. The gentleman doing my pedicure was amazing. The shop was quiet for a Saturday but I'm very okay with that. He had great attention to detail and a very steady hand. Not to mention he gave a 5 start leg and foot massage -it feels like all my stress left my body! The basic pedicure was accompanied by a hot stone massage and the usual hot towel (both at the perfect temperatures, which i appreciate because other salons have burned me). Their prices are also extremely reasonable, considering the rising cost of everything today I was pleasantly surprised. Unfortunately my husband doesn't realize the Pandora's box he just opened lol. I can walk here from home! I'll definitely be back

I love this place. The people are so nice and friendly and they are very accommodating and I love…read morethe massage after. Will recommend anyone to go there for their nails. The prices are fair

This is a great nail salon. It's clean. The owners and technicians are so professional and…read morefriendly. The new owner Suzy is helpful. They are totally customer oriented!

I keep coming back because of the quality of their gel fill. Toss in a neck/upper back massage, and…read moreI'm all in. Getting ready for graduation (I'm a HS teacher)- showing some school spirit.

We have come here for pedicures for a while. I understand everyone has a different experience, but…read morewe have enjoyed it here. The prices are clearly displayed, and we were able to make our choices based on the menu price and description of service. The people there have always been kind to us. I enjoy coming here!

Always great service, mani/pedi & experience. I won't go anywhere else. Friendly and informative…read moreevery appointment.

I went in with a terrible infection from previous nail salon. Tom was closing but told me come on…read moredown he will take care of me. He educated on a safer product for my nails that would allow my infection to heal as well as grow my own nails with bio harder. If you haven't tried you have to. The staff is friendly, well knowledgeable on what they do. I kept going back and now no more infection just beautiful natural growing nails with great art work. Thanks Tom. As well unlike the mall salons where your rushed due to over booking that does not happen at Pretty Nails of Waterbury. It's a hidden gem with new owners. So if you ever gone there and had a bad experience in the pass give them a try. The prices as well more reasonable than at most salons I've been to. Go head Ladies and Gentlemen you will not regret it.

These nails are awful. He rushed on me, I was out in less than 45 minutes, and they turned out…read morecompletely crooked and bubbled up. It looks like a middle schooler attempted to do my nails, in reality it was just a shaky distracted old man. My boyfriend brought me here to get my nails done as a birthday present, y'all really just fucked my nails up & made me sad. Waste of $45 dollars. Oh and when I called it was only $35 for what I wanted... somehow taxes added $10? Bitch bye.

Obsessed with the vibe at this little neighborhood spot. Make an appointment, she fills up quickly…read more Our nails lasted over 2 weeks!

Everything about this place is fantastic. A woman + family owned business, so friendly and…read morewelcoming. Fanny does an incredible job running the salon, her team of nail techs are so talented and I'm happy every single time I leave!! Fantastic. Perfection. 1000/10!!! I can't go anywhere else.