I have been back and forth about getting liposuction done and even had a consultation (not here)…read moreover a year ago, but walked away because I felt I could get off those extra few pounds on my own. Well, unfortunately, I failed and am frustrated so here I am. I walked in today to two women working the front desk who both greeted me with a hello and a smile. I was thankful because I read reviews of another office somewhere and they were not positive when it came to customer service. I filled out the paperwork which I was expecting and was taken back about 15 minutes after I turned them in. This also pleased me because reviews I read about wait time, again, were not positive. My consultant was friendly, happy, pleasant and knowledgeable. She is a customer herself so that was helpful. She showed me her very tiny scars and I noticed, on my own, her flat tummy ;O) She was never pushy, offered me time to think, call, come back, etc. My plan the whole time was to make this happen however, I did not necessarily need it to be at this office if I wasn't happy with my service. Glad to say I was elated. The people working that office were fantastic and my consultant, Sarah, congratulated me and gave me a huge hug! What? I'm a superstar?! Thanks. Then the woman who checked me out also congratulated me. I am very happy and excited and would like to say to Sono Bello Execs that you need to check your reviews and office procedures as they need to be modeled after the office in Hanover.

I have very mixed results after going to Sono Bella. My stomach was left bumpy and uneven. When I…read morementioned this during my follow ups after my procedure I was just told it would go away. It did not so i was disappointed with the final results as my stomach looked very disappointed figured.

Scheduled a 60 min new client facial with Taylor and WOW!! She is amazing. Upon walking in I was…read moregreeted by the front desk and she was very nice and directed me to the restrooms/waiting room. They send out client forms and they were easy to fill out before hand. 5 minutes before my appointment, Taylor came and introduced herself. We walked back to the room and she sat me down and discussed my concerns, in-take paper work, and my overall skincare routine. During the facial she explained throughout what she was doing and it was one of the most relaxing facials I have ever had. I generally get facials done at my local med spa, however I will definitely incorporate Oja's into my routine. She addressed all my concerns such as acne and hyperpigmentation. The massage she gave during and the hand/feet masks were a fantastic touch. Afterwards, she went over all that she did and also what product she used. I was thoroughly impressed by how clean, organized, the customer service, and etc. 10/10 in service, ambiance, and overall value.

Saw an older woman with short hair. I asked for 60 minutes back and glutes only. She spent half…read morethe massage on shoulders and arms. When I turned over she started on arms again. I interrupted her to actually touch my back. She did my back, never touch my glutes. And when I asked her why, she said I needed to relax. And to stop lifting my heavy purse. I came there to relax..... I came for specific areas. You can't just do what you want. You can't just give massages that disregard what the client asked for. Terrible experience

I like Ulta Beauty stores. I prefer looking at items without help, unless I have trouble finding…read moresomething or I'm trying to match a makeup item. There are lots of choices. PSA for the mall: look up the shopping map and park where you want to end your trip. That way you can walk while you have energy & drop at the last store!

Went in on a less busy Saturday morning asking if someone could help me put on lashes if I bought…read morethem, two SAs say "yes". Asked where the lashes were and they pointed in a direction, but didn't actually show me where they were, had to ask someone else doing inventory to show me exactly where they were. Found a few pairs I wanted, went back to where I initially saw the two SAs and they were gone. I did not have time to walk through the store to find them or someone else to help me, nor should I have to. I kindly put down all 4 pair of lashes and left the store. Will never be back!

3/13/19- Remembering The Past:…read more It turns out I have been to this place, but the name is now called Ace Spa. If I remember correctly, this place stayed open to 2:00am in the morning back in the early 2000's. When I worked for Securitas back in the day, I had a number of stops in this area. One one particular night I decided to get a massage during one of my breaks. Arriving after 1:00am, the place was all but dead. One night I tried out this place. I was greeted by Mama-San, who looked tired. Honestly, I think if I hadn't shown up, they might have closed. After paying the cover charge, I was lead to a room. I truly don't remember what the cover charge was, but I paid in cash. The massage was okay, but I am sure the lady was tired. Yes, this was a massage palor and no the lady wasn't wearing high heels to work, but I digress. Now because I had already given my masseuse and Mama-San the cover charge and tip, the masseuse's massage started getting lighter around butt. Yes, I have heard of getting my glutes massaged, but her finger went were the sun doesn't shine. The prostate massage was something,...but (no pun intended) the good feeling went away. The glove she used looked like one she had used before. I am not a hundred percent sure, but the idea stayed with me and that ment the happy end Avril Lavigne was singing about was over too. Should have gotten my money back, but I didn't. Guess I got what she would call a butterfinger ending...:( Maybe going when it was close to closing wasn't such a good idea.

I went there looking for a very good massage and was disappointed. Upon arriving I was escorted…read moreto a room. Preparing myself for the masseuse to enter I was there 10-12 minutes. The masseuse entered and gave me a massage and rubdown for 30 minutes I paid for 45 minutes. I was told that my time started when I entered the front door not the time spent getting the massage. I have gone to other places and paid for 60 minutes and I received a good 60 minutes with the masseuse. Also, the masseuse held her hand out for a large tip. I was a upset with this time spent with Ace. This was my first return to Ace Spa as I used to go there a lot. I feel the service is not the same. By this I mean the masseuse could be better. I don't think I will be returning again.

Loved it! Very affordable for the premium services, and lots of color options!! They are very kind…read moreand welcoming, and they talk to you, but don't force conversation, very introvert friendly! The atmosphere is clean and professional, and the design sleek and modern. Had a lovely and cost effective time!!

Terrible experience! The nail tech just started ripping off my previous gel manicure instead of…read moretaking it off properly, damaging my nail beds and breaking one of my nails. (I started getting gel manicures to grow out my natural nails.) And to "fix" it he put on a nail tip--this nail now does not match my natural nails at all. There was zero disregard for precision. Glue and gel got cured to my skin in so many places--contact dermatitis is a serious concern! The tech also did not do the cat eye effect properly--looks nothing like a cat eye. The tech also cut my finger while filing my nails (about 1cm long)! There also was no apology for anything, not for breaking my nail, not for cutting my finger. Needless to say, this experience makes me never want to return. I cried the entire drive home--I paid $55 to get my nail broken, nail beds damaged, finger cut, and nails I'm not happy with. I just got engaged and I got a fresh set to go along with showing my extended family my engagement ring this weekend. Very disappointing!

I got a Brazilian with Christina and I rarely leave reviews but when I find someone as great as her…read moreit'd be a crime not to! It's been awhile since I got a brazilian since I jst moved to Maryland a year ago and the experience with the first person out her I went to was not pleasant. but Christina was sooo awesome! I was so comfortable and the waxing was surprisingly MUCH LESS PAINFUL!! She is a god send! HIGHLY RECOMMEND!!!

My experience with Christina at Skin Zen Spa was absolutely great!…read more If you are looking for a knowledgeable, thorough, patient esthetician you have found your spot.   I sought Christina out because I did not want to visit a commercial chain spa for a basic facial, and I did not want to go to a "ritzy" spa with a lot of frill that I reserve for girls day out or a bachelorette party. I wanted a nice experience with a thorough, quality facial because the winter did quite a number on my face and I find the solo practitioner esthetician to be a bit more clinical and thorough, while still providing a tranquil environment. LOCATION: So first let me tell you...being new to Maryland I'd never heard of Old Savage Mill where the spa is located.  It's a quaint, older, historical revamped building that I believe used to be a textile plant.  There is ample parking.  Old savage Mill has little clusters of private shops. The shops are unique shops such as photography studios, hair salons and antique shops. It really is an enjoyable experience - you almost feel like you are on a field trip.  I had time to kill before I was able to get an appointment so it was great to explore.  I even bought a few items! Zen is a little tricky to find within the compound. The layout of the shopping area is unique.  It is split up into little buildings with different names.  Skin Zen is located in the "Spinning Building." The best way to get there is to find the "New Weave" building, make a left, go through the double glass doors, make another left, follow though and make a left at the wedding dress shop, go past the restaurant and make another left, and Zen is down the hall to your left.  If you have to use the rest room there are many within the building but not in Christina's private section, as the building is not designed that way so just go before you get to your appointment and disrobe.  Not a big deal abut I figure useful information. ESTHETICIAN: Christina is very nice! I was a walk in and she was able to accommodate me within one hour. The setup is perfect. She has a receiving area and a private back room where she provides services.  Christina gives you a form to fill out about your history and inquiring about your concerns.  She then speaks with you to review the information.  She then examines you and goes over what she feels will be best for you.  She does not pressure or upsell.   After my consult I decided to go for the H2o Oxygen facial. She is very knowledgeable about skin. I am an African-American woman and I was impressed that she made it a point to talk about the things unique to darker pigments.  For example, she explained how extractions with too much pressure may scar my skin type and she would take great care to avoid that. That is always comforting and it let me know I was dealing with a knowledgeable esthetician. She is very friendly and you immediately feel at ease. She will follow your lead with conversation.  She is very detailed and takes her time.  It was a relaxing experience. She even gave me a great shoulder hand and arm massage - giving me the option to choose between hands or feet.  Normally estheticians just leave you in the room, with a mask. Not Christina...she uses that time to provide an added extra benefit of a shoulder hand or shoulder massage included in the service.  Devine!   She accurately knew where my tension was and gave me some advice, admitting that she was not a massage therapist but she had some great suggestions.  RESULTS Christina sent me home with a post treatment package included in my service.  She explained how to keep up the treatment.  She did not heavily push the products just but explained each one she used. I ended up buying two from the organic line of the products she uses. All together I spent about $190.00 dollars.  I feel it was money very well spent. My face is heavenly! Smooth and bright.  It is indeed one of the very best facials I have EVER received and I have gone to many ritzy downtown Manhattan spas.  This facial easily outdoes them all.  She hit all the areas I had issue with. Though I felt I needed many extractions and all types of steam she explained that she tailored to the client's needs and I did not need that.    Don't you just love when we come in telling professionals what we need? LOL I had to laugh at myself when I went home. She was right.  My face is beautiful and clear and where normally I would have some sensitivity and redness after a facial. I have none. And to top it off I woke up this morning and my hands and arms were UNBELIVABLLY soft.  I mean unrealistically so. I kept touching myself.  LOL So I have to call her back today to see what she used on my shoulder, arm and hand massage. So I say all of this to say you will not regret going to Skin Zen Spa!

Kolour is a beautiful salon. It's comfortable, clean, bright and welcoming…read more Andi is a hair magician. She is so knowledgeable and able to make your vision for what you want your hair to look like a reality. Plus you'll have a great time talking and laughing while she does it. I never leave her chair feeling anything less than gorgeous and I get so many compliments on my hair. Cannot say enough good things about Andi and Kolour. Highly recommend!

I've been going to Kayla for 2 years and I wouldn't go anywhere else! Her hair extensions are top…read morequality and she is an expert at installing them! She is also amazing at color!! I've never been disappointed once I started going to her!! And her new salon is beautiful!!

Completely oversold me on Botox and told me I needed way more than I was used to. I assume this was…read morepurely for profit and he didn't take into account how I would feel about myself after it kicked in. My eyebrows were basically in my hairline. Couldn't trust him after that, so I never came back.

Female, 65. First, the office staff and the office space are extremely pleasant. Nothing…read morepretentious, no attitude. I went for a consultation about reducing the size of the tops of my ears. Dr. Chang was patient, and thorough. He listened. He explained my options and was honest about what I could expect. He convinced me to rethink my goals. I would not hesitate to go back regarding other procedures.

Was excited for my 30min heated stone massage but was left disappointed. They started 15min late…read morebecause they seemed busy (I arrived 15min early) but ended only 4min late so it was a 20min massage. The music they had on the background kept being interrupted with ads, and my massager's phone kept ringing with her text messages. My massager didn't introduce herself so I didn't catch her name but it felt like she was inexperienced. I left with aches no better than I had before I went in. Unfortunate!

While others may have had a good experience with The Beach House Spa, regrettably, I have not…read more About two moths ago, they had a "promotion" email sent out selling "Buy one and get another free at same price purchased!" I bought a $200 and expected to get the offer. Well, I have been trying to get in touch with the spa since October and only crickets! I then get a ROBO email that they have moved to a new location with the same promotional scam! I called several times, no response! So, I decided to drive to the new location. First of all, the name of the previous business that was in the advertised suite is still on the building, the door was locked, and when I looked through glass door, all I saw was a space in complete disarray!! No sign of any activity, no marking on the door, no answer to phone calls! I did not stop there! I then decided to send an email, not surprised that that too did not go through, as you can see in the reply I received after sending the email! Run, run, run! This spa does current exist!

super fantastic place to massage you're sore body back into tip top shape..Gorgeous cocoread more

I got a deep tissue massage from Nicole and her massage skills were wonderful. She has amazing…read morestrength and uses her whole body to get the knots out! It was painful, but my body definitely felt better after. I ended up buying two more massages and will be going back.