Let this place rot -- hostile staff, zero professionalism, and a manager with a serious chip on his…read moreshoulder. I walked into Timber Lane Washateria to check if the machines used coins or cards. After seeing that they required quarters, I used their on-site ATM to withdraw $20 so I could get change and start doing my laundry. Before I could even walk back out to grab my clothes, I was aggressively confronted by a man in ragged clothes--no uniform, no name tag, nothing identifying him as staff--demanding to know if I was actually planning to wash clothes there. I told him yes, and that my clothes were in my car. That wasn't enough. He immediately launched into an accusatory rant about people coming in to "steal quarters" and how only real customers are allowed to use the change machine. I explained--calmly--that I am a customer and was just preparing before hauling in my laundry. Instead of backing off, he kept pushing, arguing, and treating me like a thief. When I asked who the manager was, he smugly said it was him. I asked who the owner was, and he just pointed to a sign like that was supposed to solve everything. I took my quarters and my business to Washateria Lavanderia off Loop 336, where I was welcomed without suspicion and treated like a human being. And as I was leaving Timber Lane, walking to my car, I looked through the window and saw that same man very clearly mouth the words "f*** you" at me. No shame. No professionalism. Just petty, angry behavior. After I left, I called the number posted inside the business. Someone claiming to be the assistant to the owner answered and tried to justify the harassment, saying people come in without laundry and "rob quarters from the customer." That logic is absurd. If someone puts paper money into your change machine, you're not being robbed--you're exchanging one form of currency for another. You're not losing money. If those quarters do get used on your machines, you make money. If not, you're still not in the red--at worst, you need a better coin management system. If you're that worried about availability, then implement a solution like every other laundry business with common sense does: a change limit, a secure backup stash, or better yet--upgrade to card systems like it's 2025. This place doesn't care about customer experience. They care about control and paranoia. Instead of setting up a system that works, they'd rather harass customers and throw attitude. Timber Lane Washateria is a disgrace. If this is how they treat people ready to spend money, imagine how they handle real issues. Don't give them your business. Spend your money somewhere you're respected. Here is a picture of a washateria that is cleaner, cheaper, and won't chase off their customers over BS

this place is way to overpriced. for how this place looks and how it is, it should not be so…read moreexpensive. this place is a actual dump. you also have a guy just staring at you while you do your clothes. overall i'm just annoyed about the price of this place. we should not be paying so much to clean clothes. definitely not a place to go to.

Great service, gets the job done, and loves Jesus. All things I value. Glad to have found them!read more

I love this place! I have been bringing my pants here to be tailored and PERFECT every time The…read morelady even remembered my name and how to spell it! My own grandmother used to spell it wrong. LITTLE things go a LONG way So glad I found this place, 5 Stars all the way

Marvin is truly such a pleasure working with! His professionalism, knowledge, and kind heart really…read moreleft an impression! Not to mention, his more personalized service makes you feel just like family. Glad he's taking care of our business.

I love the heart the owners have for serving the families of the Montgomery County community.read more

It's awesome . You take all your dirty clothes, sheets, blankets, comforter, towels. And the first…read moretime I went in, a brief moment of being single. I go up there and I went to the counter to get soap, bleach, fabric softner,ect.... Anyways the nicest lady, I call her mama I don't even know her actual name. She just shook her head and said "let me help you, you do not look like you have done this before. Rather than you buy all these supplies, let me use ours and it comes with it with laundry fold and dry service ". I said it's thar obvious, to which she replied "Yes sir'. We had a quick laugh and she said come back in 3 hours. I'll try to attach pics. But it was about $49 or right around there. Everything folded and smelled great. If you just want to have everything cleaned correctly and folded and you just make the bed, I can handle that. But didn't have to buy detergent or anything. Mama will be doing my laundry from now on. Great work

I use their wash and fold service, it is wonderful. They are the best price I have found, per pound…read moreand are good honest people. We left a credit card and some money in our clothes and they returned all of it. Best service and quality people. This place is a gem and perfect for a large load of laundry your wanting to get wash, dry and folded quickly & neatly!

I was in a mess with my daughters prom dress :(…read moreI had work done to it at another place and was so so sad to Discover that nothing was done to fix the dress right down to steaming it :( As soon as I stepped in the door at Time cleaners and explained my situation they went above and beyond and steamed my daughter's prom dress! same day service !!!! SAME DAY! I cried when I picked it up bc it was so beautiful! Heck I cried the morning I dropped it off bc I couldn't believe how compassionate they were of my story. I will always come to time cleaners !!! They are amazing !!!

I've been using this cleaners for about 6 months and never had any complaints until recently. They…read moredamaged my work uniform and were rude when I brought it to their attention. Although they eventually fixed the issue, my next experience was even worse. I brought in my DHS and military uniforms and when I went to pick them up, the staff was again rude and couldn't even locate my items. After waiting, I had to personally identify my uniforms while they spun the rack around looking for them. Very disappointing customer service and professionalism. I will not be returning.

Love, Love The Laundry Fairy!! It's been years, shes a life saver. Excellent service,read more

We love Laundry Fairy!! It is so convenient! The staff are all amazing and they take the time to…read morecare about their customers!!

When I first walked in the front door the smell of cigarette smoke almost knocked me down. As I…read morehanded my clothes over to them I noticed every employee in the back was smoking like a freight train. Not really thinking about it, I went back to pick up my clothes and took them to my Truck. After I got in my truck and close the door the smell of cigarette smoke coming from my supposedly clean clothes was horrible. I do not recommend this place and I can't believe they are this unprofessional I took my clothes to another facility and had to pay to get them re-washed.

Old washers and dryers. Aged inside. Expensive. Can't even read the settings on half the washers.read more

It was very clean -$10 for giant loader $5.50 for smaller but quarters had to fixed from attendant…read more-were jammed. Frazier is the street at corner.