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    Live Edge Vail

    5.0 (2 reviews)
    Closed 8:30 am - 3:30 pm

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    8 years ago

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    8 years ago

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    Lolo Rugs and Gifts - Rugs are art

    Lolo Rugs and Gifts

    (3 reviews)

    The experience in store w/the sales clerk was nice. She was eager to sell and followed up with…read morerequests. The purchase we had was for a necklace and was an Anniversary gift from my husband on our week in Vail. What came next was shocking. We called the owner and then he text me stating, "Do you have the product or no? Did you use it or no? You broke it. You can read our return policy". The item clearly broke from a defect . He dismissed me and immediately told me to get it fixed on my own and it was terrifying. We never complain and have been coming to Vail for 27 years. He should not be in business and you won't find out how savage his customer service skills are until something goes wrong. I am type A, raised to Aerospace Engineers whereby everything is treated w/utmost care and detail. We do things with ethics and kindness. This will be reported to Vail Village and further taken to filing in court bc he needs to be accountable for his business practices. He wasn't even concerned to try to understand where it had come apart and how the design was poorly made. Absolutely arguing the minute the conversation began. Do not shop in this store because of the lack of skills if something goes wrong.

    I love Turkish lamps and decor and was immediately drawn into the store by the bright and colorful…read morelamps hanging in the window. I was pleasantly surprised at the prices too - quite reasonable! And the salesman, Ali, was helpful without being pushy. He helped me pick out gifts and jewelry, yet he knew when to walk away and let me decide. The array of handmade lamps, rugs and dishes made the selection process challenging! Everything was beautiful! Because I do not live in Colorado, Ali offered to ship my lamp home for me, at no cost. Be sure to stop in this store when you are in Vail Village. It will be well worth your time and money.

    The Home Outpost - The Home Outpost...Elevating all of the spaces your home.

    The Home Outpost

    (11 reviews)

    After reading some of the recent reviews, I felt genuinely compelled to share my experience. I have…read moreworked with Home Outpost for more than ten years for staging, consignment, and purchases for my own home, and my experience has been consistently exceptional. I understand that misunderstandings can happen in any business. Communication can sometimes be misinterpreted. That said, I truly cannot reconcile the suggestion that Jen could be rude. She is one of the kindest and most patient people I have ever worked with. I consider myself fair and reasonable, but I also have high standards. I am very particular when it comes to staging because it represents a significant investment for my sellers, and the presentation has to achieve a specific result. Not once in all these years has Jen or her team shown frustration or impatience with my requests. In fact, they usually get it right on their own. And on the rare occasion that I ask for adjustments, they are gracious, collaborative, and committed to making sure I am absolutely thrilled with the outcome. Staging is not just decorating. It is strategic. It matters. And they treat it that way. I am truly sorry if anyone has had a negative experience. That is never something to dismiss lightly. But based on over a decade of consistent professionalism, kindness, and results, I felt it was important to offer a perspective that reflects the team I have come to know and trust. Home Outpost has been an invaluable partner in my business and in my own home, and I remain grateful for them. I would strongly encourage you to try them; I highly doubt you will regret it.

    I sent a email with pictures on items that I would like to consign to them and they never even gave…read moreme the courtesy of a phone call back or email. very unprofessional.

    Live Edge Vail - cabinetry - Updated May 2026

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