This is a glorified consignment furniture/home furnishing store.
I do NOT recommend this store. Please read on and you will understand.
The owner, Margie and manager, Jen are rude and act as though they are better, smarter and more important than other people.
The day of the grand opening I went "shopping". Came across a dining room chair from Arhaus furniture that had no signs of wear with a price tag of a little over $100. The chair sells retail for almost $500. When I asked Jen about the chair she clearly had no idea what the chair was worth or the brand, therefore cheating the consigner/seller from making money on the chair.
Months later I decided to consign many items (crystal plates/vases/bowls/candle holders/etc, furniture from pier one, antique furniture and hull, new in the box lighting, new pillows, etc.). Jen told me that my items would be posted on a consignment website where I could check to see what was sold. A few days later I checked and most of my items had not been listed as even being brought in. I called and she insisted that they were posted, however, they really were not posted. I asked if my items would be listed on their website and was told no because they only list furniture and not the household items because it would take too much time to post them and there was a quick turn around time and it was a waste of their time because of that. However, when I checked the website there were other consigners candle stick holders, antique furniture, lamps, pillows, a regular glass candy jar for $20, glassware, etc.
My items were way under priced ($15 for an antique vase, crystal vases from Sweden for $10, a full set of hull for $149 that was worth over $700. When I asked about changing the prices on my items I was basically dismissed by Jen. I was even called after a few weeks about coming to pick up two accent chairs because one had been sun faded. Just because they looked the same doesn't mean they were a set because they are accent chairs. However, they were not willing to try to sell just one.
After 2 months I called to ask about coming to pick up my items and was told by one of the employees that it was fine, when did I want to get them. I asked if a Saturday or Sunday would be okay and was told yes, not a problem. Not long after I received a phone call from Jen being very rude, hostile and demanding towards me saying that they put in a lot of work to advertise my items and that they are very busy on Sundays so I needed to come over "right now to pick them up". The employee told me they were NOT busy on Sundays and when I went to pick them up on a Sunday there wasn't a customer in site. She informed me that they had already pulled all of my items and would be sitting in a back room on a shelf. Some of my items were in a box (crystal glass stacked on top of each other mixed with lamps, etc and nothing wrapped or protected. The original boxes for new items had been disposed of. Many of the items were missing and could not be located on the showroom floor anywhere. Therefore, I did not get all of the items I brought in to consign and have to go back another day to see if they have found them.
When leaving, Margie the owner was also very rude to me. Using a scolding tone about pulling my items out before the end of the 120 day contract. When I asked her if she wanted to know why I was pulling stuff she remarked, "no, I don't care", yet she continued to reprimand me for taking my belongings and spouting off about how much time they spent advertising for me. Where??? It wasn't on their website and the Hull was in a closed cabinet on the floor not even being displayed, not to mention that they conveniently forgot to put that with my other items in the backroom. Then she continued to ream me and said she was "glad" I pulling my stuff because of comments Jen made to her but she couldn't tell me what those comments were, my guess is they were derogatory.
So. Long story short. Maybe they are in the wrong business, possibly took on too much and don't know what they are doing and definitely don't know the merchandise. Or maybe because my items didn't come from a million dollar home they didn't think me or my belongings we good enough. Although I can guarantee that my items weren't trashy or cheap.
UPDATE: September 2016
One of my items sold and the portion I would receive would be $7.50. I was told checks go out on the 19th of every month. I called at the end of August and Jen said she would look up my account and call me back. That hasn't happened and I have not received payment for the item that was sold. In addition when I picked up my items they "misplaced" a crystal vase and have yet to locate it. read more