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    Nomadic Collection

    4.5 (2 reviews)
    Closed 10:00 am - 6:00 pm

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    13 years ago

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    10 years ago

    Great customer service! They let us take a rug out on approval & they were very flexible on getting back to them with final client approval.

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    Lolo Rugs and Gifts - Rugs are art

    Lolo Rugs and Gifts

    (3 reviews)

    The experience in store w/the sales clerk was nice. She was eager to sell and followed up with…read morerequests. The purchase we had was for a necklace and was an Anniversary gift from my husband on our week in Vail. What came next was shocking. We called the owner and then he text me stating, "Do you have the product or no? Did you use it or no? You broke it. You can read our return policy". The item clearly broke from a defect . He dismissed me and immediately told me to get it fixed on my own and it was terrifying. We never complain and have been coming to Vail for 27 years. He should not be in business and you won't find out how savage his customer service skills are until something goes wrong. I am type A, raised to Aerospace Engineers whereby everything is treated w/utmost care and detail. We do things with ethics and kindness. This will be reported to Vail Village and further taken to filing in court bc he needs to be accountable for his business practices. He wasn't even concerned to try to understand where it had come apart and how the design was poorly made. Absolutely arguing the minute the conversation began. Do not shop in this store because of the lack of skills if something goes wrong.

    I love Turkish lamps and decor and was immediately drawn into the store by the bright and colorful…read morelamps hanging in the window. I was pleasantly surprised at the prices too - quite reasonable! And the salesman, Ali, was helpful without being pushy. He helped me pick out gifts and jewelry, yet he knew when to walk away and let me decide. The array of handmade lamps, rugs and dishes made the selection process challenging! Everything was beautiful! Because I do not live in Colorado, Ali offered to ship my lamp home for me, at no cost. Be sure to stop in this store when you are in Vail Village. It will be well worth your time and money.

    Nomadic Collection - homedecor - Updated May 2026

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