Quality is poor, but workers were at least friendly in person. All the negative reviews that claim…read morethey do not perform jewelry repairs or withstand to their 'satisfaction guarantee' claims are unfortunately true. Took a risk after reading some reviews and then experienced it first-hand, when the chain on my sterling-silver gold plated necklace broke after just 1 week. This happened in mid-September... and they've yet to return any calls or emails 2 months later. The reason I'm posting this review is because holidays are coming up and people have the right to know!!! There are some sick fossils in the store though that are fun to admire.

This place is definitely a great experience with tons of rocks, fossils and jewelry for your…read morebrowsing pleasure. Lots of Native American jewelry as well. I tend not to buy so much here though since the prices here are a bit higher than some of their competitors in the area. On my last visit to this store, I did purchase a beautiful Larimar pendant and the sales person was very helpful. I initially liked a Kingman turquoise pendant, but after learning that it was over $500, asked to see their larimar selection instead. The larimar was much more reasonable in the $100-150 range. They included a nice velvet bag with the purchase as well.

Wonderful family business. Beautiful gems and distinctly Colorado designs. One of a kind pieces and…read moreexcellent customer service. Especially from the jeweler's daughter Katherine. Knowledgeable and kind.

I was in the shop on Saturday to have my engagement ring resized. the entire staff was phenomenal!!…read moreOnce they realized I was in town for just the day, they were able to get it done for me in a few hours. I would highly recommend this shop for your jewelry needs.

I brought my watch in for a minor repair and the owner fixed the band in about 15 minutes, charging…read moreme $10 which seemed very reasonable for Aspen. She also had some cool vintage estate jewelry for sale that I might come back to look at if in need of a gift. Recommend!

I repair string instruments and bows for the Aspen Music Festival, and forgot to bring my soldering…read moreiron this summer. After winding a silver grip on a bow, I was in need of a spot of solder. I contacted Katherine LeGrand after seeing that her store did jewelry repair, and not only did she take care of the bow, she did not charge me. I was so impressed by her extending me that professional courtesy and her willingness to help me out. Her store is also very inviting and attractively set up. Fabulous business!

It really doesn't get better than Walters & Hogsett. I've been to many jewelers, and this was the…read moremost welcoming I've felt. I was warmly greeted by an associate, Hilary, who took the time to walk me through the Rolex CPO and Cartier sections. She was knowledgeable and allowed me to try on any piece on display. I mentioned that I was looking for a present for my wife for the holidays and she showed me multiple pieces. We finally landed on the Cartier Panthere two tone. She reserved the piece for me for 2 days over the weekend, so I could bring my wife in to try. Such good customer service! I would absolutely buy my next watch/jewelry piece from them again!

A locally owned jewelry store that offers some high-end jewelry as well as some mid-priced. The…read morestaff is great and we look for Miranda who we've built a working relationship with. For our first venture Miranda helped us spec out a custom made Ruby & diamond bracelet for my wife. It turned out beautiful and my wife wears it every day. We returned for resizing rings. Again a good experience. We'll be back for future jewelry wants & needs.

General overview: Stay Away…read more Bought a nice watch from this shop over the phone after seeing it on a vacation. I wanted a new bracelet for the watch. Long story short after 3 missed times of when we were supposed to have our watch we asked for a refund. The owner "Don" told my wife he processed the refund when in fact he didn't. We waited a full week and we had to call back again just to get them to process the refund. As a person who buys a lot of nice watches this store is not up to the level of service for the brands it represents. I would take my business elsewhere.

We have been visiting (and buying from) Matheu's for many years. We look forward to stopping in…read moreevery year when we vacation in Breck. They are not a "convenience" store type jeweler, but are really a dependable and trustworthy artisan shop. Don't come here for your resort shop level service or product, but if you are looking for quality jewelry store, this is the place to be, and it just happens to be in one of the most beautiful resort cities in the world.

One Jewelers is the real deal. If you're looking for the best service possible and quality work,…read morethis is the place. Nick and Nicole do it right here and with a smile. I highly recommend them and will be using them exclusively moving forward.

From the owner: We are a family owned and operated full-service jewelry store located in Rifle, CO. We specialize…read morein custom jewelry design, jewelry repairs, ring sizing, wedding bands, engagement rings, pendants, earrings, watch battery replacement, and stone setting. All work is done in house. We have the perfect gift for your loved one or special occasion!

I work nights, and when I get home at 1am I plan for the following day. I wanted to find someone in…read moreBasalt to change my watch battery. I found a phone number for Michael Bair Jewelry and called hoping to hear a recording stating their hours, location, and if appointments were required. A man answered the phone suspiciously, "Hello?" I wondered if I had the right number since I thought it was odd that someone would answer a business phone at this time of the morning. I asked if this was Michael Bair Jewelry, and he said, "Yes." I asked if this was his cell phone, and he said "Yes." I asked about his hours, and he said he lives in a studio but could meet me nearby. He asked me what I wanted, and I said "I'm simply looking to replace my watch battery." He scoffed with irritation and said, "At 1:30 in the morning?!?" I apologized for the inconvenience and hung up. Here's a tip Michael, if you're going to use your cell phone as your business phone and don't want to be bothered in the middle of the night, then have a recording set with your business information and don't answer the phone! I will not be giving him my business. Very unprofessional. Very sketchy. I wouldn't trust him with the battery in my toothbrush.