This is a cute shop. Lots of wonderful bear shaped pendants, bangles, earrings. Such a great keepsake from Vail. My friend where's different length pendants of the bear. Vail is a great resort town, even in the late summer to fall too. Jewelry that's cute on kids to adults. read more

The Golden Bear - Jewelry Near Me - Vail, Colorado

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Beautiful well made pieces. Have waited many years to finally get to visit. Ladies inside are very helpful. Lots of inventory in different price ranges. read more

We have been going to the Golden Bear since 1988. We used to love the place, but there is one person who is terrible. There is one particular woman with blonde hair (real?) who acts like she's in charge. She is extremely rude and goes out of her way to not be helpful. We stopped going there a few years ago because we didn't want to deal with her. Today we had to stop there to pick something up for a friend and we knew it was ready to go. Our friend had received several notifications that it was ready. But when we went there this woman made a point of insisting that it wasn't there. When we pointed out that it was sitting at the front desk in a bag (we could see the bag) she insisted that nothing is ever held at the front desk and turned her back on us. Fortunately there are some friendly staff people who are helpful and someone else had to take care of it since nasty one refused to even look our way anymore. Avoid her at all cost! read more

I love this store! We visit the one in Vail Village. Our salesperson, Ali. Was so very helpful and thoughtful. She made a very difficult personal purchase very easy for our family we will definitely go back soon. read more

My Mom Reyne from Denver loves this store and has purchased multiple pieces for herself and as gifts for friends and family over the past 15 years. Recently one of her favorite bracelets needed repair and she dropped off the piece in September. Unfortunately she was informed of the late designer, and that her bracelet couldn't be repaired. So they returned the old bracelet. However, hearing the disappointment in my moms voice they went above and beyond by offering a brand new bracelet. What great customer service! My Mom loves her bracelet and this store and she was so pleased with how they handled her unique situation. Thanks Golden Bear! Keep up the hospitality because it doesn't go unnoticed. You've kept a customer for life. Shout out to Denise and Trudy! read more

I was interested in some jewelry and was looking through a case while waiting for a clerk. A customer and clerk rudely get in front of me to open the case so that customer could get what she wanted. The clerk literally looked me up and down, ignored me, and helped the customer. You must think that because I have tattoos and was wearing jeans and a t-shirt I couldn't afford your over priced garbage. You should be ashamed of yourselves and how you treat people. I certainly wont be back. read more

The Golden Bear holds a very special place in my heart. My grandmother purchased my first necklace when I was little and it's remained a staple in my life. I have to say the service there is wonderful. We stop in every year to buy a piece to add to the collection. We're mostly there in the summer time (dressed down in summer hiking gear) and I've never felt like they've judged me upon coming in. The ladies there are so friendly and attentive. There was an occasion when I wanted to think about my purchase and the ladies treated me no differently. There was no pressure (they aren't commissioned from what I understand). We came back after lunch to purchase the item. The prices at The Golden Bear are comparable to any high end jewelry with quality to match. None of my pieces have tarnished, broken, or warped in some way. You definitely won't be unhappy with the jewelry, glassware, or any other items they have to offer. Additional, I love that they offer complimentary jewelry cleaning if your pieces need it. If you want a deeper polish, it's still complimentary but you pay postage to have them sent back. If you're in the area longer, you can pick them up. If you've not ever been to Vail (or you have) and want something special to remember it by, this is the place to look at. Put down the cheesy Colorado fleecy and get something that will last a lifetime...in both style and quality. read more

It is sad that you have to give one star to post a rating! I have shopped with The Golden Bear since 1979, I have purchased may items and always stop in when I'm in Vail. My late husband shopped for me as well. I have 4 daughters who all have loved this store and continually purchase from them. In the past I have had a few complaints which I have after some push back been able to resolve but this last one is a deal breaker. I purchased 2 bracelets for 2 of my daughters and commented on making a purchase of 2 more in the next couple of weeks. I also made a purchase for myself on that visit with a couple of service items. When I called to find out about my service item the associate was in a hurry, I was going to purchase the other two bracelets over the phone but was rushed off and told they would call me back. This was a holiday weekend so I didn't call back until Tuesday. I tried to purchase two bracelets over the phone but found that the price had increased 24 hours ago. They would not honor the price! They were not interested in closing a 2 bracelet sale. I work for a nationally renowned jewelry store and I am shocked that a small accommodation could not be made to keep a longtime and loyal customer. My girls and I are sad that I will no longer be excited to stop in and shop. read more

High quality gold jewelry all about the bear. The women in my family each wear a bear. There's Papa, Mama, Sister, and Baby bear. They can be adorn with earrings, necklace, or bracelets. Wear the bear with the nose pointed towards your heart. The tradition started off because the mom of the family used to her two kids into Vail for a weekend adventure after her divorce. Jewelery from here is the making for heirlooms. read more

I wear my white gold baby bear from the golden bear almost EVERY day. HIGH quality, considering I usually don't take it off and it has been around my neck for almost a year now, looks brand new! I wish I could afford more, the baby bear was a nice gift from my "bear" :) The people working here were very friendly and I love getting the catalog every so often, reminds me of my trip to Vail!!!! read more

Kristen and Deborah are the bomb.... Very helpful and customer oriented... They always support whatever I order... My wife loves their jewelry and wherever I order from... They always deliver. Love this place!!! read more

We were here on Valentines Day. My wife wanted a bracelet and earrings. However, two men came in the store after, we arrived and they were greeted and helped before us. We decided to leave and went across the pebble stone road and were treated quite nicely by the Jeweler. I guess Golden Bear didn't want our $7,500! Oh well. read more

I love Golden Bear. Such fun pieces -- that nicely transition from work to casual. I have come to shop on line to avoid the snotty service.

Designs: The bear is adorable! Designs are pretty. Customer service: Store clerks are friendly. Prices: Ridiculously over-priced. Quality: Surprisingly poor - Silver is cheap; tarnishes quickly Overall: Disappointing. Don't recommend. read more

I have been a customer of the Golden bear since the early 90s. I recently needed help with old receipts regarding an insurance claim. After spending thousands of dollars at the store, I was asked to pay the postage to have the receipts sent to me. The cover letter was not even addressed to me! It was another name completely. The receipts are not complete and the staff is not helpful. The jewelry is lovely, but overpriced. I love Vail and had always enjoyed purchasing things from the Golden bear as Vail tugs at my heart. However, I believe I am over it as I can take my money to other places and have better customer service! read more

A signature Vail item. You should make sure you stop in this lovely gallery/shop in the Vail Village. Sign up to receive their catalog or pick up one of the little bears as a token of your trip to the mountains. Excellent customer service and notable items. read more

What a great place with very nice people. Have been going there many years when we ski and always great. I asked about an item today and if they had it in another option and they told me they would make it for me. Awesome! read more

That Dana woman is a blast! She was so helpful to me and greeted me right away. Golden Bear is and will always be an iconic Vail store.