I am so underwhelmed by the customer service. They have had my watch, to fix broken band for FIVE…read moremonths and they are now telling me it will be two more. I will taking my watch elsewhere. I would avoid this company. Very poor!

Amazing local shop. Everyone who has a watch and needs a…read moreband, battery, cleaning or check-up needs to support this local couple. This is what America is all about!

I brought my watch in for a minor repair and the owner fixed the band in about 15 minutes, charging…read moreme $10 which seemed very reasonable for Aspen. She also had some cool vintage estate jewelry for sale that I might come back to look at if in need of a gift. Recommend!

I repair string instruments and bows for the Aspen Music Festival, and forgot to bring my soldering…read moreiron this summer. After winding a silver grip on a bow, I was in need of a spot of solder. I contacted Katherine LeGrand after seeing that her store did jewelry repair, and not only did she take care of the bow, she did not charge me. I was so impressed by her extending me that professional courtesy and her willingness to help me out. Her store is also very inviting and attractively set up. Fabulous business!

Very happy with the service for my watch band repair. I was helped immediately, expertly and for a…read morevery reasonable price. Loved the shop area - especially the pets! Great work!

From the owner: Custom Jewelry and Repair Watch Batteries!…read moreGems, Diamonds, Turquoise! I buy gold at 65% of NY Spot price. I do Old School jewelry repair, custom goldsmithing and silversmithing from my studio in Montrose, from Turquoise to Diamonds! New, Antique, Catalog sales, restore, repair, revamp, rebuild. Extensive resume. I replace watch batteries and adjust watch bands. Everyone who walks in my door deserves to be welcomed like an old friend! My custom work is creative, unique, and sure to please. 25 years experience, 7 years in Montrose. Formerly of Adjeweelation and Mother Earth, now independent. BFA in Metal Design, UW Seattle.1992

I found Portofino Jewelry for a much needed necklace repair and it was amazing. Great, caring…read moreservice and a speedy repair on a cherished necklace. They cleaned and polished it, making it look brand new. I highly recommend!

Great service with extraordinary precision on two repairs! Very friendly and knowledgable with…read morejewelry and watch repairs. I highly recommend and thanks again.

I've been unable to wear my ring for years because of an accident I was in. The ring never fit…read moreafter it. I've been to so many places that wouldn't work on it because the size was smaller than a 4 and I needed it to be around a 6. So many times I was told to "just get a new ring". Thomas Hunn Jewelers helped me more than they know. I hope they get all green lights and their pillows are always chilled. Not only does my ring fit me again; it was also very affordable.

I just pickup my ring and they did a Excellent job of setting my diamond back into my ring .read more

General overview: Stay Away…read more Bought a nice watch from this shop over the phone after seeing it on a vacation. I wanted a new bracelet for the watch. Long story short after 3 missed times of when we were supposed to have our watch we asked for a refund. The owner "Don" told my wife he processed the refund when in fact he didn't. We waited a full week and we had to call back again just to get them to process the refund. As a person who buys a lot of nice watches this store is not up to the level of service for the brands it represents. I would take my business elsewhere.

We have been visiting (and buying from) Matheu's for many years. We look forward to stopping in…read moreevery year when we vacation in Breck. They are not a "convenience" store type jeweler, but are really a dependable and trustworthy artisan shop. Don't come here for your resort shop level service or product, but if you are looking for quality jewelry store, this is the place to be, and it just happens to be in one of the most beautiful resort cities in the world.

I need to replace the battery in a pair of Beats headphones. I called Integrity Device repair and…read moreMichael arrived within an hour - that is exceptional response. Michael looked at the headphones and gave me an itemized quote - x amount for parts and y dollars for labor. The cost to replace my battery was more than the cost for a new set, but that's not my point. What impressed me is that Michael laid it our clearly and professionally and actually recommended that i just get a new pair. While I didn't have Integrity replace the battery I was very impressed by Michael's honesty. His company name, "Integrity," is very apt. I will call Integrity the next time I need an electronic device repaired. Very impressed!

Highly recommend! Scheduling was a breeze, the repair was quick, and the service was incredibly…read morefriendly. Michael went above and beyond to fix our screen. I'll definitely be recommending them to everyone! I did find them on yelp, they don't have many reviews on here, but if you really want to see how awesome they are check out Google reviews!

I dropped my watch off to replace a pin that had fallen out. The folks at the store were friendly,…read morethe work was done quickly, and the cost was reasonable. Unfortunately the work they did did not hold up and the watch came apart within a week or so of the repair. I took it to a Movado certified repair shop and they did the work correctly. I want to support local businesses and if you're buying jewelry from them maybe you'll have a better experience. But based on my experience I can't recommend these guys for watch repair.

While vacationing in Colorado, my Rolex lost its pin and the strap came loose. I didn't want to…read moretravel back to Miami with it in its current condition, so I decided to try this authorized Rolex dealer, not too far from where I was staying. Right away, a gentleman greeted us, and offered to take a look at it and try his best to offer a solution. As we waited, another gentleman, named Rob, kindly offered us water and interacted with us and our kids. My husband requested to look at some of their timepieces and asked plenty of questions, to which Rob patiently and fully answered. To our satisfaction, the first gentleman who looked at our watch, was able to get everything back in order and refused to charge us. What fantastic customer service! Great staff and great selection!

My mother and I visited this store in hopes to find matching mother-daughter watches and ended up…read moregetting a political lecture from one of the female sales associates. I would avoid this store if you're looking for high quality customer service.

I was so satisfied with the customer service of owners of Resident Goldsmith, nicest people you…read moreever meet. Steve fixed my wedding band and set all my diamonds into the most beautiful setting. the quality of his craftsmanship is the best I've ever seen. superior work! I am one super satisfied customer. I love to look at my ring every day now. Really the best and is a wonderful fine jewelry store. I shop there all the time!

Excellent service. Quickly replaced two watch batteries. Beautiful jewelry! We made an impulse…read morepurchase! They have moved to 214 8th Street, Suite 307.