I work nights, and when I get home at 1am I plan for the following day. I wanted to find someone in…read moreBasalt to change my watch battery. I found a phone number for Michael Bair Jewelry and called hoping to hear a recording stating their hours, location, and if appointments were required. A man answered the phone suspiciously, "Hello?" I wondered if I had the right number since I thought it was odd that someone would answer a business phone at this time of the morning. I asked if this was Michael Bair Jewelry, and he said, "Yes." I asked if this was his cell phone, and he said "Yes." I asked about his hours, and he said he lives in a studio but could meet me nearby. He asked me what I wanted, and I said "I'm simply looking to replace my watch battery." He scoffed with irritation and said, "At 1:30 in the morning?!?" I apologized for the inconvenience and hung up. Here's a tip Michael, if you're going to use your cell phone as your business phone and don't want to be bothered in the middle of the night, then have a recording set with your business information and don't answer the phone! I will not be giving him my business. Very unprofessional. Very sketchy. I wouldn't trust him with the battery in my toothbrush.

I was so satisfied with the customer service of owners of Resident Goldsmith, nicest people you…read moreever meet. Steve fixed my wedding band and set all my diamonds into the most beautiful setting. the quality of his craftsmanship is the best I've ever seen. superior work! I am one super satisfied customer. I love to look at my ring every day now. Really the best and is a wonderful fine jewelry store. I shop there all the time!

Excellent service. Quickly replaced two watch batteries. Beautiful jewelry! We made an impulse…read morepurchase! They have moved to 214 8th Street, Suite 307.

One Jewelers is the real deal. If you're looking for the best service possible and quality work,…read morethis is the place. Nick and Nicole do it right here and with a smile. I highly recommend them and will be using them exclusively moving forward.

From the owner: We are a family owned and operated full-service jewelry store located in Rifle, CO. We specialize…read morein custom jewelry design, jewelry repairs, ring sizing, wedding bands, engagement rings, pendants, earrings, watch battery replacement, and stone setting. All work is done in house. We have the perfect gift for your loved one or special occasion!

I found Portofino Jewelry for a much needed necklace repair and it was amazing. Great, caring…read moreservice and a speedy repair on a cherished necklace. They cleaned and polished it, making it look brand new. I highly recommend!

Great service with extraordinary precision on two repairs! Very friendly and knowledgable with…read morejewelry and watch repairs. I highly recommend and thanks again.

Everything went well. Professional, kind, easy to work with, and they have a great reputation. You…read moreneed to go to this jewelry store!

It really doesn't get better than Walters & Hogsett. I've been to many jewelers, and this was the…read moremost welcoming I've felt. I was warmly greeted by an associate, Hilary, who took the time to walk me through the Rolex CPO and Cartier sections. She was knowledgeable and allowed me to try on any piece on display. I mentioned that I was looking for a present for my wife for the holidays and she showed me multiple pieces. We finally landed on the Cartier Panthere two tone. She reserved the piece for me for 2 days over the weekend, so I could bring my wife in to try. Such good customer service! I would absolutely buy my next watch/jewelry piece from them again!

Engaging staff who really understand their products as well as their clientele. Ashton, Leslie, and…read moreStephanie made me feel right at home. I did not make a purchase and that made no difference to them which of course, makes me want to purchase from them specifically when I'm ready. Thank you!

My shopping experience at Betteridge aspen was terrible. It's funny because I've shopped at the…read moreBetteridge location in Vail which was lovely. This location was the exact opposite experience of my experience in Vail. The older gentleman salesperson spent the entire time name dropping, up selling and essentially trying to guess our worth rather than listen to what we wanted him to show us. We listened painstakingly to him talk about 8 carat earrings (no I wasn't shopping for 8 carat earrings unfortunately)... and his relationship with Tom Brady. Seriously!?! What do my husband or I have anything to do with Tom Brady? We eventually walked out when we could. Luckily we had a fabulous experience at Lugano diamonds nearby - where the sales staff seem like they truly care and more importantly listened to what I was asking to try on. Their store and selections were far more inviting and impressive.

The service is impeccable! Friendly and fast! I highly recommend Kimberley's Fine Jewelry.read more

Kind, knowledgeable and excellent service, products and design ideas is what to expect from…read moreKimberly's. It is always a pleasure to shop here.

While vacationing in Colorado, my Rolex lost its pin and the strap came loose. I didn't want to…read moretravel back to Miami with it in its current condition, so I decided to try this authorized Rolex dealer, not too far from where I was staying. Right away, a gentleman greeted us, and offered to take a look at it and try his best to offer a solution. As we waited, another gentleman, named Rob, kindly offered us water and interacted with us and our kids. My husband requested to look at some of their timepieces and asked plenty of questions, to which Rob patiently and fully answered. To our satisfaction, the first gentleman who looked at our watch, was able to get everything back in order and refused to charge us. What fantastic customer service! Great staff and great selection!

My mother and I visited this store in hopes to find matching mother-daughter watches and ended up…read moregetting a political lecture from one of the female sales associates. I would avoid this store if you're looking for high quality customer service.

I've been unable to wear my ring for years because of an accident I was in. The ring never fit…read moreafter it. I've been to so many places that wouldn't work on it because the size was smaller than a 4 and I needed it to be around a 6. So many times I was told to "just get a new ring". Thomas Hunn Jewelers helped me more than they know. I hope they get all green lights and their pillows are always chilled. Not only does my ring fit me again; it was also very affordable.

I just pickup my ring and they did a Excellent job of setting my diamond back into my ring .read more

Wonderful family business. Beautiful gems and distinctly Colorado designs. One of a kind pieces and…read moreexcellent customer service. Especially from the jeweler's daughter Katherine. Knowledgeable and kind.

I was in the shop on Saturday to have my engagement ring resized. the entire staff was phenomenal!!…read moreOnce they realized I was in town for just the day, they were able to get it done for me in a few hours. I would highly recommend this shop for your jewelry needs.