We had an extremely frustrating dining experience at Little Madrid Tapas Cafe on Valentine's Day and unfortunately will not be returning.
We had a reservation for 8:15 PM and arrived at 8:16. The hostess seemed genuinely surprised we were there and had to search around the jam-packed restaurant to find us a table. The seating was incredibly tight and uncomfortable, squeezed between other tables in a second room. I understand it was a busy holiday, but the setup felt disorganized from the start.
Once seated, we waited 15 minutes with only a cocktail menu before anyone came over. When our waiter finally arrived, he asked if we were ready to order, except we had not been given any food menus. He scrambled to find a paper menu, which turned out to be a heavily reduced version of what is listed online. None of the pintxos shown on their website were available, and there was no notice anywhere (OpenTable or their site) that the menu would be limited for the evening.
We ordered:
* Pimientos de Padrón
* Patatas Bravas
* Ham Croquetas
* Bacon-wrapped Dates
The food was a major letdown.
The pimientos arrived room temperature, with no char or grilled flavor. They were basically limp peppers with no seasoning. Even worse, they were served on a badly chipped plate, which is completely unacceptable from a cleanliness and safety standpoint.
The dates were tasty, but only lukewarm, like they had been sitting out too long.
The patatas bravas were the most disappointing. Instead of crispy potatoes, they were mushy, soft home-style fries with no bite. The sauce was oddly sweet and nothing like the paprika and aioli pairing described online. There was clearly no aioli at all. We did not eat them.
The biggest issue is that the croquetas never came out, and there was not even a check-in or explanation.
The drinks did not help much either. The Estrella beer was fine, but my sangria tasted like juice with minimal fruit and very little wine presence.
To top it off, we had to wave down another waiter just to get our check because ours was too busy chatting with other tables. When we asked for the missing croquetas to be removed, the staff seemed confused and unprepared.
When I mentioned we did not like the potatoes, our waiter looked shocked and immediately questioned "Why?" instead of listening or offering any apology.
Even the ambiance was strange. There was soft instrumental guitar music in our room, while the main room had loud Bad Bunny and a party vibe. I love Bad Bunny, but the inconsistency was jarring.
Small detail, but even the utensils were mismatched. I had a spreading knife while my fiancé had a butter knife. Nothing felt intentional or polished.
We came here hoping for a special Valentine's Day dinner after seeing strong Yelp reviews, but the experience was disorganized, inattentive, and disappointing. We love tapas spots in Chicago (Cafe Ba-Ba-Reeba is a favorite), and we wanted to support a smaller business, but this was a mistake. read more