The 4 person crew who helped me with a complicated three part move did a most excellent job…read more Great attitude, skill and well organized. I highly recommend Two Brothers Moving!

Edit: I am updating my negative review in the positive direction…read more TLDR: I was happy with the owner and should I need moving help, would happily give Two Brothers a call. After seeing my review I received a call from the owner (Christoper) and we had a cordial conversation. He went over my concerns and addressed them to my satisfaction. I will go over each concern in order. The original review is further below. 1) Yelp apparently does not give businesses the opportunity to put anything on the page to properly set expectations. While the page on Yelp says users will get a quote based on the questions it asks, it apparently doesn't gather sufficient information to allow the movers to do so. Therefore the setting an incorrect expectation of getting a quote after supplying the requested info is a problem on the Yelp side and not something Two Brothers can impact in any way. 2) Apparently Yelp forwards the information entered to multiple parties to give them an opportunity to compete without informing users they are doing so. In my case, the anonymous text I received seems to be from a competitor rather than from Two Brothers. 3) The part of not giving me a call back in an hour (called the next day instead) as promised was an error on their part and Christopher took responsibility for it. He said there was no way to know if they will be free in that amount of time because they won't hang up on someone or otherwise interrupt assisting another client to give someone a call back. The employee should have said he would attempt to call back in an hour but would call back no later than next day. In short, I found Christopher responsive, professional, quite cordial, and pleasant to speak with. As stated above, I would happily give them a call should I need moving services again in CT. ------------------------------------- Initial review follows: ------------------------------------- Based on my experience attempting to get a quote, I don't think I will be using this company. I filled out the Yelp form to get a quote. Instead of a quote, I received a text back about 10 minutes later from a person who didn't identify themselves or their company. It said to expect a call tomorrow to go over how they can help me. The unidentified person said I should contact them if I didn't hear back. The next morning I did get a call but it was at a time when I had a prior appointment and couldn't talk. I asked if they could call back a little later and the person agreed to call me back in an hour. I never received the call back. Essentially they fell short multiple times in setting expectations and keeping commitments (yelp quote not provided when the info was provided on their form, not identifying themselves when contacting me, not verifying a convenient time to call, not giving the promised call back. All of this may be considered minor but it is a pattern. I can only imagine what I would have to go through if a major problem came up and I had a similar experience in trying to get assistance. I'll be exploring other options to see if anyone else can display a higher level of reliability and professionalism on the first contact.

Above and beyond, took tone to set things up in my new place. Communicated every step of the…read moreprocess.

I was able to communicate with the movers thru the yelp app. They were very responsive and helpful…read more I appreciate the service I got. It was last minute and they got everything done in less than a hour to empty this room. They quoted me a price and still took some extra things at no extra charge. If I had to get more junk removed I would not hesitate to call them again.

Do not go with the cheapest quote. That's the lesson I learned…read more My move did not go as expected. I made it clear that I had a lot of large, heavy furniture and I also told them the sizes of the two storage units that I wanted emptied and brought to my new house. I specifically asked if it would all fit and if they would make multiple trips. I was quoted a price for six hours including tax. They did bring most of the large, heavy stuff but took NONE of the boxes. Now I am left to empty half of a 10x25 unit in MANY trips in my car. Not only that, but one of the movers spent a lot of time trying to get out a splinter (using tweezers that I offered) and using the bathroom and the other guy stood around waiting for him. This caused me to be charged for an extra hour. I'm grateful for what they did, but it wasn't as much as I was expecting. I'm older and on a limited budget so I went with the lower priced option because she said they would handle it, but they didn't and now my arthritic knees and back are paying for it.

We were looking for movers for a move from one town to the next. Carolyn was extremely helpful and…read moreresponded quickly. The move is next week but so far I would highly recommend her.

A last minute move at the holidays, even requiring emergency rescheduling, and FinishLine Movers…read morecame through with flying colors. John originally took the details of my move, and since he's actually in retirement, his very capable daughter Melissa completed the details. i couldn't be more satisfied with all of the personal attention, and patience this family showed me during my move. 4 mirrors, 4 framed prints, fragile antique furniture, heavy items, all arriving intact and unbroken. The actual muscle of the move, a gentleman named Henry, has 30 years experience, with no sign of slowing down in his work. His assistant, Jose, was also a gentle giant, showing care and ability in maneuvering large, heavy items. Both were really friendly, working efficiently. Also, did i mention, 11 boxes of books, in addition to the furniture....so heavy... hard work done efficiently, and professionally. Henry and Jose showed up exactly on time. Melissa in the main office answered the phone cheerfully each and every time i called, (i'm a bit of a nervous nelly...I don't know how she put up with me..) and she absolutely understood every nuance of my concerns. The actual cost of this move came in almost exactly at the estimate. The time estimate was accurate within the hour, ditto the labor estimate. Clearly, these guys know what they are doing. I am recommending them to anyone I know who has either a household or small move upcoming. A no-stress experience.

Highly recommend. Great price. Very professional. Absolutely nothing went wrong. They were very…read moreresponsive when we inquired. Everything they said they would do, they did. The price they quoted was the price we got. I'd recommend this moving company and I'd definitely hire them again!

Very responsive, fair prices, got the job done quickly. They moved my furniture locally and it…read moresaved me so much time and energy. Would definitely hire again!

Moving out of state for work and the Zip to Zip team made sure the entire process was seamless and…read morestress-free. The scheduling and quoting process was easy and I was surprised at how reasonable the cost was. Once moving day arrived, the guys were very friendly, worked fast, and took care to protect every item that was going in the truck. At the new apartment, the unloading process was equally as efficient. I would recommend the Zip to Zip team to anyone that is planning a move.

last min packing move accommodated very friendly and courteous staff fast efficient and good priceread more

Would not recommend - it's a good value (cheapest movers we found), but you get what you pay for…read more Very poor customer service. I spoke to Kareem on multiple occasions prior to the move. He kept asking me to change our pickup day and time. Each time I told him I couldn't change my plans. He could have simply told me it didn't work for them, but each time he'd say OK and I would confirm the day, time, and location of pickup at the end of the conversation. Then the next day he'd ask me to change it up again. When the day finally arrived, he texted me at 6:45 am and told me they were going to be almost 3 hours earlier than the scheduled time. Again, at no point did he disclose there was a pickup window. He had confirmed our appointment on multiple occasions. It almost ruined the whole process because we were picking up our item from friends, so I couldn't just randomly change the plan with no notice. Kareem was rude to me on the phone when I called him about this and said "things change". Then he billed me an invoice for our balance due before the job was done and texted me about payment. It left a bad taste in my mouth.

They showed up on time, were quick, respectful and friendly. They emptied two 16 ft pods for us in…read moretwo and a half hours (we did still have to pay for four hours). We did have to reschedule by one day and they easily accommodated. I will say they left multiple boxes clearly labeled for the bedrooms on the first floor, making me at 39 weeks pregnant carry them up myself.

These were amongst the best movers in my experience and I have a lot of it! we had a pretty…read morechallenging move coming from Texas to CT with 2 full trucks of household goods. They arrived on time and ready for the challenge! They were well organized, respectful of both my family and my property, and got everything where we needed it to be. Can't ask for more than that! I would recommend them to family and friends.

We used Ace for a local move last month to Cheshire. We are very picky people and took a chance…read morebased on reviews. What a home run! From the initial estimate, to the packing material provided, to the utmost professionalism of the movers, we could not have been more pleased. The 3 movers were friendly, did an excellent job both days of our move, and met some furniture challenges with zero complaints. Furthermore, the cost was more than reasonable for the service we received. Thank you to Tony, Gary, and Al for making two extremely stressful days so much easier!!! Would recommend without any hesitation.

I hired Ace Moving based on a recommendation and past experience. We were mo from CT to FL. We…read moreended up with more items then would fit our estimated capacity. Ace went above and beyond to get our EXTRA items ship to us the following week. I was impressed at the packing abilities of their crew and the hard work they put i.

What a great moving company. They arrived on time and never stopped working. They were friendly,…read morehelpful and efficient. They were also very inexpensive. Total cost of my move was under $800. My hats off to Carlos, Nicklaus and the third person on the truck( I sorry I don't remember his name). I also can't believe how much stuff they were able to pack in that truck.

We hired 2 Bros to load a storage trailer getting hauled to California…read more The good: - easy to communicate with over Yelp - brought straps (that we could buy off them) to secure the contents in the trailer - saved us $$ by packing the trailer tightly (2 feet less space than expected) The not great: - they wrapped only one piece of our couch in saran wrap, which protected the piece, but our other couch sections and bed were dirty from the inside of the trailer - CA side, many of our boxes marked as "fragile" were slightly caved in because there were many levels of boxes loaded on top of them. I'm thankful that nothing is broken, but it was tense seeing so many boxes with bent sides on the other end of the move