WHERE IS MANAGEMENT, WHERE IS CORPORATE??? THIS LOCATION WOULD GET MINUS 10 IF THAT WERE POSSIBLE!
I LOVE Crazy Puffs! I've been buying them since they first came out everywhere I go. Unicoi, JC, Kingsport, several places in VA and KY on my trips into those areas. AND up until recently to the LC on Hiway 91, out from Elizabethton, TN, but NO MORE!
Every place I have ordered crazy puffs, I've been told it would be a 10 minute wait, maybe a few minutes more.......ok, never been a problem. About a month ago, I went thru this 91 location and was told by a very stern, very UNFRIENDLY girl that the wait would be 20-25 minutes.....what? I just figured she was new and didn't really have the hang of things yet, so I left and went next door to Arby's. Not cool, but ok.
I was just thru there again today, same UNFRIENDLY GIRL, same speech about how long it would take. I asked her why it took twice as long at this location to get crazy puffs as it did any other location I'd ever been too. She got a mean scowl on her face and said, and I quote "BECAUSE, we are very, VERY busy AND we have a lot of work to do!!!" real nasty like.
OK, that's it for me. If that is the attitude of this location and this kind of rudeness is ok with the management there, I will NEVER be back there!!!! There is no excuse for that, NONE! There are MUCH BETTER PLACES TO GO! read more