The manager has a very nasty and unprofessional attitude. Yelling at and cursing customers. Get rid if her.

I wanted to try out the Crazy puffs. I stopped in thinking I could just pick up and leave. No they didn't have any puffs ready but I wanted them so I ordered and waited. I went back in store around the quoted time and still had to wait a little bit. I ordered the Pepperoni puffs and they were good, I just wish they had more sauce. Later I saw pictures that included marinara sauce. I will be sure to ask for the sauce if I order again. It's been years since I've ordered from a Little Caesars and only visited this one for the puffs but may return for other menu items. read more

Little Caesars Pizza - Pizza Near Me - Alabaster, Alabama

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Lov it! Food is great service is awesome and the place is cute. Just doing this so they can get there stars up!

I came in tonight (11/23) and ordered a cheese pizza and crazy bread. I just wanted to compliment the cook that made that pizza because it was absolutely perfect! I'm talking perfect fluffy crust, perfect balance of cheese & sauce & cut so evenly we were kind of shocked by the quality of it. my grandmother has been sick and it was so nice that it made her night & I can tell the person that made it is doing their absolute best and that means so much to us both, because it's rare to see out of lower priced food places. I mean, he had the pizza ready at the counter the second I walked in the door, and I came in early. So I acknowledge not only the great quality of the food I received, but also his attention & care to getting it out in a timely manner. Just overall a great experience. read more

This place is ridiculous. Constantly having to wait past the pickup time for online orders. Additionally, we ordered online the other day, waited PAST pickup time of course, then went inside to find out they weren't making ANY pizzas due to the A/C being out. So then why are they accepting orders? At the very least they could call and explain the situation; I still have not gotten my refund from that btw. Finally today we were going to place an in store order to find out it's CASH only and their card readers are broken. Does anything in this place work??? The service provided by the employees is worse than subpar too! I love Little Caesar's but this particular location is terrible. 0/10, I could NEVER recommend anyone to give their business to this Little Caesar's. read more

After waiting for over an hour for my online order to be ready, I called the store, twice to inquire a status. Both phone calls were ignored. After an hour and I half, I drove to the store, to be met with my order not being ready. It was a pepperoni pizza, a cheese pizza, and a crazy bread. After waiting a few minutes I was handed "my" order, and sent away. I was sent home with two pepperoni pizzas and crazy bread. When I returned, with both pizza's in hand, the employee took one of the pizza's and THREW IT to the ground. Handed me a cheese pizza, and said, "have a nice day", as she was walking off. I walked out to my vehicle, looked back at the store window, to see the young man had picked up the pizza from the ground, and had placed it on the counter. The woman reappeared and THREW the pizza to the ground a second time, and appeared to begin verbally fighting with her coworker. Terrible terrible service. It's a shame. read more

This location does not offer crazy bread that is the same as their other locations. We were disappointed when we had two orders last night and it was not as expected. We went back to the restaurant and they refused to correct it and told us that is what it looks like.... Have you seen the image on your website?! No, what you served us is incorrect. read more

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Cheap pizza is always an easy meal when you have 5 kids! This little Caesars has always had consistently hot pizza and good service. I've seen others waiting in the small store for food before, but apparently my tastes are simpler than theirs and I'm always in and out as quickly as I can pay! My family loves the pepperoni pizza and the crazy bread. My fave is the cheese bread, it's greasy, cheesy goodness is the stuff of dreams! read more

Fast service. Workers not so friendly. They squirt sauce on the wings out of the bottle. No toss. Don't even make sure the wings are covered. I asked for more to at least cover wings. He was slightly bothered by request. Think I'll just do delivery from somewhere else. Definitely isn't like the location near my old house. Bummers. But the pizza was beautiful read more

Little Caesars Pizza - Nice looking pizza - Pizza Near Me - Alabaster, Alabama

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placed an online order the day before to pick up at 6pm and didn't get it until 650pm and wasn't even taking in store orders. no hot and ready pizzas either. read more

Obviously over worked and backed up. Stood at the counter for 10 minutes. Made eye contact. Never got to order. Left. Paid extra for service somewhere else. read more

The food is good. It's what you would expect from a $5 "Hot 'n Ready" pizza place. This particular establishment has rotten service, though. When someone tells me up front "it will be about 3 minutes on the Crazy Bread." I expect to have my order in 3-5 minutes. I placed my order at 4:29 PM on this day and received it at 4:42 PM. This is simply unacceptable. If it's going to take about 10 minutes to get my order, tell me that up front. Additionally, when the food came through the oven, there was no sense of urgency to fill my order in a timely manner. If I was in a busy shop, I might understand. But, I was the only one there. read more

Nasty looking people turned me away because they said they had too many pizza to make right now. They did not want to take any more orders. I left and went to domino's and they were happy to take my order. The employees need to take a bath as well. read more

Great management in place here. Stephan made sure to provide great customer service during the dinner rush. His team did a good job handling the volume read more

Took over 30 min for food. Ordered 2 pizzas and bread and they gave someone else our order. A cheap and quick order shouldn't take half a damn hour read more

I work as a Youth Pastor for a church in Shelby County. I like to try and spread the love around a little with businesses. I decided to order 10 pizza's from this location - just simple cheese and pepperoni. I had to call 6 times to finally get someone to answer. I explained to the Gentleman on the phone that I would need 10 pizzas and what kind - he said no problem, took my name and said your order will be ready. That evening, I stop by the store and the 2 employees left in the store had no clue what I was talking about. At first, they were hesitant to assist me because the gentleman who took my call wasn't there. Finally, after a few minutes of discussion and the explanation that I need 10 pizzas for a youth function - they allowed me to purchase the Hot/Ready. The pizza was good considering it's $5 a pizza. I'm a little concerned with the difficulty in reaching the store - and the lack of communication within the store. Otherwise, the pizza was pretty good. read more

Witnessed Sunday night raw pizza dough unsealed in buckets being put into a dirty van, the man loading it was pushing the dough in with his bare hands. It was supposedly being delievered to the Calera location due to their dough maker being broken. It was disgusting !!!!!!!!!!!!!!! I wish I could load the picture somewhere !!! read more

We went to Lil Caesars tonight to get a few things to eat while watching the Super Bowl. After waiting 15 minutes and having all sorts of people get their orders my husband asked about our order. The manager, a woman with blonde hair and a ponytail gave some off the wall excuse. When we asked again she inquired in the back and I am not sure what she learned but she threw a piece of paper at one of the people making pizza and gave us some bogus excuse. She eventually got our pizza and wings but no cheese sticks. Her first excuse was it's Super Bowl night to which my husband replied "And that caught you by surprise?" She admitted it did not. Then it was she has lots of employees. She refunded our money and we left with nothing. Whoever she is and whatever her excuse she and her staff suck. They are the worst we've ever encountered at Lil Caesars. We've lived in this area and purchased many pizzas and other items from this location. This is our last trip. We have a call into corporate and the regional district manager. The store manager was blaming everyone but herself yet she was the one passing out all the orders and she is the one who gave our pizza to someone else. It rest on her. Don't want to hear excuses. Everyone messes up yet this woman blamed everyone but herself and it was her who dropped the ball more than once. I hope Lil Caesars replaces her with someone far more competent. The last manager was far better. read more

Horrible, horrible customer service! The "manager" here today refused to allow me to buy a cup of sauce so I could just have the cup to put the garlic butter in. He said I HAD to buy it with sauce in the cup. What sense does that make? And what happened to helping your customers with their needs? I was driving and had purchased a Crazy Bread for lunch--with garlic butter in lieu of marinara sauce. read more