I am about to turn 63 and I have been going to see Dr. Roberts for years and I have never been disappointed. Every time I see her I am even more impressed with her work, than I was, the time before. Thanks to her artistry, I get to have a face that reflects how young I feel instead of how old I really am (LOL). My posted profile picture was taken three weeks after my last visit with Dr. Roberts and the picture is makeup free and un-retouched. Dr. Roberts knows faces. She has a keen eye and amazing skill. She always treats me as a partner in the procedure, taking her time, asking questions about what bothers me, what doesn't, and guiding me in the direction of which treatments will help me to realistically achieve my target outcome - because sometimes its not what I would have thought. I know her treatments are the real deal, because they last sooooo long compared to other doctors I have gone to. I do this mostly for myself, but I gotta admit, I am flattered by the extra attention it brings sometimes, including from my adorable husband of 47 years. The Botox needs quarterly touchups, but the fillers last one to two years, and sometimes even longer, and the laser treatments - they are a gift that just keeps on giving. The more I have the better my skin gets, and the more time that passes, the better still. I went this time because I was at that point of looking tired all the time, and being asked if I was mad or angry when neither was true. Now, like magic, I am being told I must be getting some rest, or gotten rid of some stress because I look fantastic. Dr. Roberts is exceptionally good at using the botox and fillers to lift the brows, naturally, and just enough, and to reduce the crows feet and forehead but leave enough movement to avoid that frozen deer in the headlights look, and to fill out the cheekbones and magically erase those dreaded red veins at the chin and on the sides of the nose that were causing me to have a rudy tone. I didn't even realize how much they negatively impacted my look until they were gone. I love her candor, advice and recommendations because she knows better than me, what will give me the improvement I am looking for. I was initially very afraid of using the laser, so she is easing me into it, a little at a time with each repeat visit, and I am beyond shocked at what a difference it has made in my skin, especially with patience, time and following the directions she provides. My pores are shrinking away, the roughness and skin texture are getting smoother and younger looking with each visit and so I am more than willing to put up with the initial discomfort, swelling and occasional bruising associated with a full liquid facelift including multiple fillers, botox and a laser treatment in order to achieve the awesome eventual outcome. It only lasts a few days and for the most part, can be fairly well hidden with makeup. And voila...at the end of the week, no one believes I am about to turn 63. In fact, I am often mistaken for the mom, not the grandma, when I am out shopping or hanging with any of my seventeen grandchildren, ages 1 to 21. I should also mention the excellent hygiene at Dr. Roberts office. The staff use gloves and precautions, and the place is always immaculate. I love that the session always begins with a thorough cleansing facial, using antibacterial pre-surgical cleansing lotion and followed up with warm towels. Going into every treatment, my skin feels so incredibly tingly clean. And coming out, I am renewed again. I wish I could give her and her staff 10 stars instead of just 5. read more

I would NEVER recommend going to see Dr. Roberts. She does not even remember who her patients are and she will surely make your cosmetic problem WORSE before BETTER!. She is extremely unprofessional and very rude. I went to see her four times and each time she told me to fill out the "new patient forms" and completely forgot who I was. She will announce to her entire waiting room WHY you are coming in and what procedure you are getting done that day. MY HUGE WARNING TO ANYONE THAT IS CONSIDERING GOING TO SEE HER: DR.ROBERTS WILL MAKE YOUR COSMETIC PROBLEMS WORSE! She does not respect her patients and will treat you like a walking dollar sign. UPDATE: Her response below shows how little she cares about the true issues at hand with her code of ethics. She has NONE. She does not even know who she is speaking to because I have no idea what she is talking about. I never tried to make a saturday appointment or asked to be seen on a "whim". No one threatened her staff or demanded to be seen. Again, I have no idea what she is talking about and its clear she doesn't even know who her patients are! I have always scheduled my appointments weeks in advance and if you read my original complaint above it has nothing to do with anything she is now talking about! She has NO idea who she is talking to and its pathetic. She made my cosmetic issues SO much worse and she took my money while doing it. She has a blatant disregard for her patients wants and needs and shows them absolutely NO respect once they pay her. SECOND UPDATE***--She has now deleted her previous response and changed it! AND, YES! I have attempted to follow up but I was just completely humiliated by her and her utter LACK of professionalism. dr. roberts will not help your cosmetic issue! she will make it worse! she does not care about her paying clients! please go to any other cosmetic center in the md/dc/va area! she is not the "doctor" to go see! i would never recommend her! my best advice is to save your money, time, and skin! read more

I went to Dr Roberts to get tear trough fillers to look younger and feel more confident about my face- let me tell you it has been a NIGHTMARE. I look 10 years older. My husband is disappointed. People at work keep asking me if I've been drinking or if I've had enough sleep. I understand that my face needs a lot more work being that I am in my early 50's but i didn't come here to look WORST. I came here to get a little bit of improvement. I am SO disappointed in Dr Roberts. She comes off very cold and judgmental. She takes no accountability for her actions. She may be good with some procedures as in Botox.... but DO NOT SPEND YOUR MONEY ON HER TO GET fillers under your eyes. I now have visible lumps and lines under my eyes. When I went to see her for a follow up, she actually tried to act like she couldn't even see what I was talking about. After going back and forth with her for about 45 minutes with my daughter present, she offered to do some laser treatment to help with the lumps- that did NOT help. She has ruined my face. She has also cancelled a few times last minute. Very unprofessional, and her bedside manners are awful. Be ready to sit there for 30-45 minutes past your appointment time. She told me to buy two other creams to help with the lumps- those have not helped. She also gave me one for free which has done NOTHING for my face at all. She knows she is guilty, she knows she messed up and there is nothing she can do about it. I've spent well over $1000 at her office and the results = I look 10 years OLDER. Run away! ** Make sure you read all the filtered reviews. There are over 30 ** Yelp has removed a lot of her bad reviews for some odd reason--make sure you look into it. read more

After reading some reviews that were completey opposite my experince I feel compelled to review dr Roberts for my Botox experience. My experience has been great for several reasons. 1. I dare you to find a better deal on Botox in the mclean area. 2. She is very good at what she does, administers fast and without pain and results are perfect. 3. I was in and out, no waiting, however I did go during a weekday but I feel like if you're going to a place like this during busy hours you should always expect and plan for some wait. 4. Staff was kind and efficient. 5. I wasn't harrassed at all to buy anything else, I also had to be done in a certain time frame to make it to pick up my son from prek so I told them this and it was understood completely that I simply didn't have time for anything else, no harassment at all. 6. It is so simple to make an appointment online and paperwork is provided online so that is out of the way upon arrival. Finally regarding dr. Roberts demeanour, I find her down to earth get to the point attitude refreshing. Let's face it you're not here bc your skin is perfect, I'd rather have an honest opinion woman to woman and be informed of what is out there that can improve my appearance. I'm sure she knows things I don't about skin care and enhancements and who doesn't want to be let in on secrets that can take years off of their appearance? I appreciate her sharing her honest opinion and knowledge of treatment options without it necessarily being a consultation for that specific issue. read more

Dr. Roberts has DESTROYED my mother's face. PLAIN AND SIMPLE. My mother went to see her to get Injectable Fillers Tear Trough. She now has visible lumps under her eyes which make her look even older. She is very unprofessional and speaks very abruptly to her patients. She has no remorse whatsover about what she has done to my mother's face and if anything she calls the outcome "beautiful" I will be posting before and after pictures of my mother's face on various sites so that future patients can be aware of this expensive procedure that can cause major damage and leave you looking 10-15 years older. I have also reported her to BBB and will continue to write reviews to warn everyone else that is looking up her reviews. She claims to have given my mother a lot of her time and also some additional free procedures to help with the horrific outcome- laser and extra syringe of filler- which by the way- did NOT help and that "extra" syringe was not free, it was what was left over from the first time my mother visited her. I do not recommend her. Be careful. She's also known to cancel her appointments and reschedule them at her convenience. *MAKE SURE YOU READ THE FILTERED REVIEWS BEFORE YOU SEE HER. THERE ARE OVER 30* she has left burn marks and bruises on many of her patients!!!! All we asked for was a refund and she calls that a threat!!! She belittles her patients and insults them. Stay away!!! read more

I met Dr. Roberts 2 years ago. I was looking for a doctor with a background in eye anatomy as I was wanting filler under my eyes to address aging/shallowness issues as a treat to myself for my 30th birthday. Dr. Roberts' background was perfect for these purposes. I received fillers under my eyes and in my lips and nasolabial folds as well as Botox on my forehead. I was very very happy with the results. Because of her work, I continually receive compliments on how well I am aging (including by my own dermatologist during a regular skin check) and no one has ever questioned whether I have had work done. I am carded for age-restricted items and love the reaction I get when people learn I am in my 30s. Dr. Roberts is to thank for this. Fast forward two years and now I am getting married. I trusted no other doctor with my under eyes after my initial success so I went back. I continue to be very happy with Dr.Roberts. She is honest and trustworthy. Her McLean office is inviting and clean. I am a DC resident and do not leave DC for Maryland or Virginia unless I am convinced that the best is elsewhere, as is the case here. Reading negative reviews on her is surprising to me. I encourage others to give her a try if you want great, natural results, at a competitive price, with a knowledgeable and experienced Doctor. read more

I found Dr. Roberts using a Groupon, after being disappointed in two previous physicians. In 2010 I had a maxillary osteotomy and sagittal split osteotomy which left me with some facial asymmetry and slightly unnatural facial contours. The other two doctors I'd tried (one of whom is nationally known) didn't really seem to "get" my concerns, and just focused on ordinary, age related issues. Dr. Roberts examined my face carefully and saw what I saw. She also took time to really listen and understand what I was hoping to achieve with fillers. She turned out to have an excellent artistic eye! She doesn't just get rid of your crows feet; she really understands facial aesthetics. I've continued to see her and am always pleased. She also goes out of her way to make sure her patients are happy. Once, when I'd had more bruising than usual (I'd forgotten to stop taking Alleve before my injections) she offered to treat the bruising with a laser at no charge, even though it was really my fault, and I wasn't even complaining. She's also realistic about costs and works with me on managing them. I'm very, very pleased and will continue seeing her! read more

I have been treated by Dr. Roberts for various procedures more than 5 times and I found my experience to be exceptional. Dr. Roberts took her time to consult and understand my specific needs and requirements. Dr. Roberts comes highly recommended and with an excellent and credible reputation as cosmetic medical specialist but also as an experienced opthomolgist, researcher, and surgeon. Dr. Roberts has had extensive practical training in the field of cosmetic medicine. Dr. Robert's extraordinary attention to safety, sanitation, and personal attention, her skill and ability to enhance and sculpt my facial assets so naturally was a definite quality and requirement all doctors should have, but not all do, that provide liquid lift and injectable services in their professional practice. The costs for Dr. Robert's service is very, very reasonable. I recommend that if anyone is interested in comparing liquid injectable services they should make an appointment for their personal consutation with Dr. Roberts also. read more

My sister has used Dr Roberts for several years and looks beautiful. So I reached out to Dr Roberts and began texting her. We texted back and forth discussing my options. I even sent her a photo of me! Immediately she had ideas and I agreed with her assessments! We texted about products best to use on my face. I really felt like I was being heard! She was quick to answer my questions and eventually set up an appointment for a month later when I woobe visiting my sister. The procedure was wonderful! Dr Roberts was skilled and precise. She spent three hours with me! She also did some lasering targeting keratosis and fine lines under my skin. The next day she checked on me, answering my questions and asking me questions as well. She even had me send a selfie thus beginning the Selphie of the Day, in which she would make comments! She has been just perfect! I've thoroughly enjoyed working with Dr Roberts. She is professional but with a good sense of humor that I enjoyed! She made me feel as if I were her only patient. read more

Dr. Roberts is amazing plain and simple. She knows what looks good and what you need and don't need. Some people may think that's "rude" but I believe that's being matter of fact. I would never want my doctor to sugar coat anything with me. I first went to see her with my sister in July of 2011 to get juvederm injection in our lips, and I've been in love with her work ever since.I've just started doing a few other things with her as well. I wouldn't trust just anyone with my face but she hasn't failed me yet! I get so many compliments on my lips and people are in SHOCK when I tell them they are injections. She's amazing at natural work. She's never been late to any of my appointments if anything I'm always late. She's super friendly and , I NEVER feel rushed. To top it off she is very accommodating, when I make appointments I just text her my availability and she finds time for me, even though I know I should be going through the site to do this. :) read more

For anyone looking to have a tear trough fill, do yourself a favor and make an appointment with Dr. Roberts. I'm a makeup artist and I see so many people who've had a bad tear trough fill and it can adversely effect your appearance for up to a year. After hearing clients sing Dr. Roberts praises I gave her a try and she did not disappoint. I had questions and concerns several days after the procedure which she addressed to my satisfaction in my follow up appointment. I highly recommend Dr. Roberts. While she is busy and you may have to wait longer than you're used to, it's worth it. Dr. Roberts WILL NOT rush through her appointments and this is a GOOD THING! I've had my tear trough area filled 3 times and Dr. Roberts is the only one that ever did it correctly. When my husband and I move back to the area this summer, she will be my first stop! read more

run far away from this person. i felt pressured into doing more to my face then originally came in for.i also noticed that she wasn't sanitary like other medi spas i've been to. my gut kept saying leave,but i had already bought a deal from one of her specials,so i wanted to continue w/my botox.she told me i needed more,and more and then tried to upsell me on restylane while she was injecting me!! was very uncomfortable,and also was disgusted she didn't wear gloves. i left w/what i paid for-which was a few units of botox but several weeks later, nothing has 'taken' and ive had botox many times before,with accurate results.save your money and spend it on a clean, relaxing experience at a true medical spa, not a 'dr' who looks like she lives out of her suitcase...oh,and be prepared to wait at least 30minutes past your scheduled time. read more

Just had my 3rd visit with Dr. Roberts after finding her via a Groupon offer and I'm very happy with her. If you don't want someone to tell you the truth about what she is able to do for you and what to expect, then she's not the doctor for you but if you like someone who's honest and gives you realistic expectations, she's your girl. She strives to give you the best value for your money. She WANTS you to be happy with her work and your results. She is obviously well trained and highly educated and left me with complete confidence in her recommendations. She's very aware that people have different tolerances for pain and tries to make you comfortable. She also takes the time to understand what you want before moving forward. I think she's great and am really happy to have found her practice. read more

I am a customer at Solace Dayspa already - I get my nails done there. I had a very thin upper lip and wanted them enhanced. I just wanted it a little fuller, not too much. I scheduled the appointment at the spa itself and the doctor comes on specific days. She is not there everyday which can be a scheduling limitation - that is why I give it a 4-star rating. The doctor agreed that my upper lip needed to be filled, but she also suggested the sides to be filled. She was thorough in her explanations. I got an injection to numb me first because I simply hate needles. After that, the whole procedure took like 3 minutes. But it was amazing because you could see the results right away. I love the new look. Subtle and natural looking. I will go back again. read more

Horrible customer service, I bought a Groupon, was denied the service (because it stated I needed to be a new patient and this was my second appointment) then did not get any help in the refund of the Groupon even though it clearly states if you are declined as a patient you will get a full refund...just bad business practices by this Doctor! I would have definitely made another appointment and paid the cash discounted, but because I cant get my $300 back onto my credit card, she is basically asking me to pay $600 for my botox. She is CRAZY ! No more repeat service for me even at a discounted price, no telling if she will do the bait and switch with me as she has done to another Yelp reviewer. I would also read the reviews from the Alexandria VA location. read more

If there were more than 5 stars I would give them to her! I got my first erbium yag laser treatment last week. Dr Roberts was gentle, thorough and honest as to what was about to happen. It was relatively painful but 5 days later my face is literally glowing sans scaring just mild swelling. I can't believe I waited this long to have it done. One of the best things about Dr Roberts is that even though you are in her office insisting on getting more work done she puts her foot down and won't go overboard. She has a superior balance of proportion and symmetry--clearly she has studied Leonardo Da Vincis Vitruvius Man. Infinite thanks and looking forward to more of your expertise. read more

I have had both iLipo and Botox injections (forehead) done with Dr. Roberts, and I only have good things to say about her. She is very knowledgeable and personable, and does not nickel and dime her patients. She has a good eye for esthetics and will not overdo the injections. We always chit-chat during appointments and she doesn't rush me when I'm in. I can only speak of the new McLean office as this is where I received my last treatment. The only downside is that Dr Roberts is extremely busy (a good sign) and does not always honor appointments in a timely manner (annoying if you too are a busy person). Since I only see her periodically, I can tolerate the wait. read more

I have been seen by Dr. Roberts at 2 of her locations over the last 4 months. My tear troughs have been filled twice with both Juvederm and Restylane and I had Radiesse in my "parentheses" around the mouth . No complications for me since I followed directions- a no-brainer, it's my FACE! Did have a little bruising, but I'm a bruiser anyway. The Dr. was friendly and not stiff like others. I just wanted help with the eyes but she convinced me to correct my mouth as well so I don't look unbalanced (I am 50). I broke up the 2 areas to fit my budget and now my sweetheart says I look "less tired" and "happier". He is right! I'm happy I found Dr. Roberts! read more

Dr. Roberts is simply fabulous!!! I've been to many skin care doctors and she is the only honest, reliable and super skilled doctor. She does not go overboard just to sell you products/fillers like the rest, and will correct/enhance your features to look Natural and Beautiful. The laser procedures combined with the recommended products made my skin GLOW!!! She will make you look youthful, healthy, and your young self again, NOT the "planet-of the-apes" look the doctors are performing nowadays. Also, I'm extra pleased about my permanent makeup eyebrows. The aesthetician did a perfect job. I'm very very happy!!! Thank you Liquid Facelift & Laser Center!!! read more