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    Lion Brokerage

    5.0 (1 review)

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    Customs brokers

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    2 years ago

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    Emd Customs Broker & Logistics Center

    Emd Customs Broker & Logistics Center

    (17 reviews)

    Emad, thank you. I…read morewas deep in the process of importing a car from Japan. I thought I could do all the customs and final clearance paperwork myself as I'm usually a pretty hands on guy. After looking through it and other peoples experiences with customs, I decided it was best to hire a professional to avoid penalties and delays. Only one issue- my car was landing in 3 days. I reached out to referrals from friends and called several other brokers who had NO interest in helping me because it was such short notice (you can receive fines and delays if not done timely and correctly.) Until I called Emad- he had no hesitation and assured me with 100% confidence there would be NO issues. I was a little skeptical, it sounded too good to be true, especially after my previous conversations with experienced vehicle custom brokers. But I didn't have much of a choice and decided to proceed. Emad was on it, quick. He immediately requested the necessary docs and followed up with the next steps right after. Through each stage he kept me informed, and told me what to expect next. Several times he was messaging me and/or updating me with new documents well past 6PM. I did not expect this attentiveness and deliberate sense of urgency from anybody, let alone someone who I had no prior relationship with. I have heard horror stories of cars getting caught up in customs for MONTHS and clients having to pay exorbitant storage fees to the port. This guy got my car full customs clearance before the ship even landed at the port!!! This allowed me to book the appointment and pick up the car immediately after it was unloaded without any issues whatsoever. A+ experience, will use again and will always refer to people who ask. Thank you Emad, keep up the great work.

    I had an amazing experience working with David and his team at EMD Customs. I had imported a car…read morefrom Japan with very little to no knowledge of how customs clearance worked. David provided me with a rundown of what was needed to make sure this process went smoothly. He answered every single question I had promptly and had a TWIC escort ready with my vehicle at the port! I would definitely work with David and his team again for any future importing needs.

    ABC Auto Shipping - ABC Auto Shipping Open Truck 3

    ABC Auto Shipping

    (541 reviews)

    Arman was amazing! We needed to have our car shipped with the next 48 hours and he was able to…read moresecure for someone to pick up our car in less than 24 hours. The truck driver was also amazing as he somehow got our car from NC to CA in 4 days with NO issues whatsoever. We really appreciated both Arman and the truck driver and would definitely recommend them to car shipping services. Thank you again!

    Car has been delivered and I thank Arman for his services but not Topline Group…read more You have giving us top services with finding a shipping company within hours and I do appreciate the car being delivered in the time frame that was quoted. You were VERY patient with us and answer all our crazy questions. However, I did not like that Topline Group Shipping they were insensitive and gave me sarcastic answer when I ask a question. I've received a email from Mercedes stating "A collision with your vehicle has been detected". OF COURSE we would be nervous and freak out! That would make ANYONE nervous. They were just to nonchalant about the whole thing. We ask for a picture they sent it but just one side THATS IT! So we were VERY stressed out til it was delivered. It turned out it was false alarm. It was VERY hard to communicate with them because we could NOT understand what they were saying. Would I use them again? HELL NO. I paid to be stress free not for the headache and to be stressed out. Why I chose 3 stars because of Topline Group. But 4 1/2 stars for Arman.

    Coastal Car Transport - Car carrier

    Coastal Car Transport

    (515 reviews)

    Henry found an excellent transport carrier for me for an across the country job in an enclosed…read morecontainer. Have patience during the booking process while he finds a quality driver, let Henry work his magic, and he'll get it done. Once I got connected with a carrier, my car made it across the country in under a week from Maryland to California with no issues. I'm a meticulous person and I made a largish purchase for a car so I even checked the carrier that he found for me, and they had sufficient miles logged and insurance on file, all of which gave me an extra peace of mind. He accomplished all of this while giving me a reasonable/competitive deal. I'm recommending him to my friend who might also be buying a car across the country in the bear future

    I have used Coastal twice, once in 2023 and another time in 2025 for the same route, moving CA to…read moreTX and then back. My experience in 2023 was great when Shawn worked there - delivered on time, amazing driver, super communicative but unfortunately it was not as great a couple years later. It seems like Shawn has left the company and Henry now primarily runs it and honestly for an expense that is high as shipping a car, I would recommend looking elsewhere now. I will say their pricing was still competitive compared to other places when I booked it again in 2025, but my car arrived 3-4 days later than quoted and the subcontracted company or Coastal did not keep me updated. I had airtagged my car so I could see that it was still moving, but would have appreciated some more communication. In addition, when I talked to Henry when booking this transport, he called me once and was very quick and dismissive vs Shawn was extremely kind and very happy to talk to me back and forth over what would be ideal. Their quoted pricing in their online website and email is not also not accurate now. I believe when I booked in 2023 the pricing that I was quoted online vs what I paid was accurate, but when I talked to Henry on the phone in 2025, he explained that it would be $200-300 more expensive than what was emailed because of demand, gas, etc which I think is fair...but honestly that feels like a bit of a bait and switch lol. Nevertheless I booked with Coastal again because I had such a great experience with them previously and while my car did get there, I wouldn't use them again. Also after I had already booked the transport they sent me 15+ emails with my original quote to book. I had literally already booked!! Maybe this is faulty technology but it definitely made me feel like a number in their system and not a customer. This may be petty but if I'm spending this much on something there needs to be better customer service and communication.

    Lion Brokerage - customsbrokers - Updated May 2026

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