JPL has been excellent to work with, especially Jeff, Rich and Lilly. For anyone handling legal matters on their own, the filing and service side can be complicated and easy to get wrong. JPL brings a level of responsiveness, and attention to detail that makes a real difference. They have consistently gone above and beyond for me, and their support has white glove. They help ensure things are done correctly and take a lot of the friction out of the process. In a system where not everyone has access to full legal representation, having a service like this is more than worth the cost--and for someone representing themselves--I would say it is critical. Highly recommend. read more

I hired this company to perform process service for an upcoming court hearing scheduled for March 9, 2026 at 9:30 AM. On the morning of the hearing, I contacted the company to obtain the status of service and any service attempt information. Because the court required detailed information regarding service attempts, a court clerk also contacted the company seeking the dates and times of any attempts. At that time, the requested information was not provided. My hearing proceeded without the service information, and the matter was concluded shortly thereafter due to the lack of completed service. Several hours later, at approximately 12:27 PM on March 9, 2026, after the hearing had already ended, the company sent a report containing alleged service attempts from March 5 through March 8. My concern is not simply whether service attempts were made. My concern is that the information was not made available before the hearing, when it was actually needed. As a result, the service had no practical value to me at the time of the court proceeding. After I disputed the charge with my credit card issuer, the company continued to send invoices and informed me that finance charges would accumulate and that the account may eventually be sent to collections. read more

As a 'amateur' yet 'Student of Law' (We ALL really ought to be, Do You know Your constitutional rights or 'Bill of Rights'?); Periodically it's Essential to have Quality Asset of a 'Service of Process' or 'Process Server' and most recently Courts have Gone Digital and IT TO ESSENTIAL to have a Responsible and Respectful customer service provider to ensure those essential documents get to the court! The guys in Leadership are Jeff Lancaster and 'Rich Martin' at lJPL Process Service LLC'; and I frankly was more focused on a Rush versus all the Most essential details. Rich set me on the Right course, "no legal advice" but I overlooked a essential element and actually blessed me with a Christmas gift of at least a couple of the court documents that i left out...the correct documents'! at a Fantastic Value too! Respect + Happy 2026 to your Fabulous cheerful team! read more

Fast ,easy and affordable. Everything was done for me and they even found a better contact to serve. Would definitely recommend.

JPL Process Service charged my card for the same transaction three times. After the second time, they gave me a refund and I was told my payment information had been removed and that I would not be charged again. After the third, time, I filed a complaint with the California Attorney General's Office and with the BBB (though they are not a BBB-accredited business). read more

Thank you. These documents will allow me to get custody of my little girl again. I am currently in CO jurisdiction and had no way to get these documents. Professional, timely, doesnt even begin to state this companies actions. They were so much more than that. Thank you for helping a dad across the country. read more

Prompt and efficient, very easy to contact services and fast turnaround of completed services.

Your process servers are very good at writing down what they observe, see, hear, and notice. This can be so important. Plus, I feel that you guys provide very personalized service and are very responsive to our requests. We just got our Petition to Publish Notice of Intent to Foreclose granted. This was one where we tried serving this lady who would turn her TV up every time a process server knocked on the door. I'm so glad the process server noticed this. We even sent someone on Xmas Eve and again, dogs barking, then she turned her TV up louder when the server started knocking. I've been a paralegal in the San Diego area for over 30 years and you guys are the best! read more

I had to serve two individuals, and JPL made the process easy. They were able to successfully serve them on their second attempt and kept me updated by promptly updating their system with any new information. The staff was friendly and professional, and the entire process was handled through email, which made it very convenient. Their prices are fair, and overall the experience was smooth and stress-free. I would definitely recommend their services. read more

I just can't write enough good things about this company! They are kind , compassionate, diligent and don't take long to respond. They address all of my concerns and questions promptly so if you're looking for an honest company that cares about their customers then give them a call. Sincerely Ruby read more

JPL Process Service LLC exceeded every expectation. Jeff, Rich, Tatyana, and Lily were absolutely exceptional -- fast, organized, and incredibly professional. Their communication was clear, their follow‑through was flawless, and they handled every detail with precision and care. The entire process was smooth, efficient, and completely stress‑free from start to finish. If you want a team that is reliable, responsive, and truly committed to getting the job done right, JPL Process Service LLC is the one to choose. Outstanding service all around. read more

Jeff at JPL made the service process painless. He was so informative, helpful and so kind. He was efficient in serving and he was very responsive to all my questions. I hope I never have to serve someone again, but if I do I'd turn to JPL immediately. read more

This is a legit 5 star service for service when it matters most! Jeff and his team are conscientious and work hard to literally deliver the goods. read more

I do NOT recommend this company! Lots of lies & unprofessional lip service! Sent a random package full of sticker instead of the requested subpoena papers hired for! Seriously move on to the next attorney services or face an expensive disappointing result & costumer service! read more

By far the worst organization i have worked with. i hired them to serve 3 defendants (that are located at the same address) in Chicago as i'm located in CA. i hired them and paid for the services i need on dec 18. i didn't get the first report until dec 30 which says: date: 12/24/2025 time: 10:44 am address attempted: (redacted) the gate to the main door is locked. side gate to two units is unlocked. i went and knocked. no answer. male came down and said the two are air bnb's. when asked for montoya, the male stated that (defendant) rents from him and that he lives in colorado. he then went in quickly. cameras all over i don't know what the person said over the ring camera (i later found out this was how they communicated) but would anyone be willingly declare themselves if they suspected to be in trouble? i got the second report 1/15/26 which says identical words: the gate to the main door is locked. side gate to two units is unlocked. i went and knocked. no answer. male came down and said the two are air bnb's. when asked for (defendant), the male stated that (defendant) rents from him and that he lives in colorado. he then went in quickly. cameras all over date: 1/7/2026 time: 11:30 am address attempted: (redacted) male peeked through the window, then had a conversation via ring. he said that he is just a tenant here, he does know (defendant name). he moved to colorado. date: 1/15/2026 time: 2:54 pm address attempted: (redacted) no answer at the door . Mind you, i actually hired a pi to verify the defendant's home address and it is indeed the one i gave to this company. the person i have been working with, alondra, is very disengaged, with her email responses very short and not trying to work with us the customer. very unprofessional. read more

These fokls did the job I paid them to. Kept me aprised of the effort throughout the duration. Documentation I needed was provided promptyl. I would use them again. read more

No hassles... no worries... just plain professional service's without the nickling... diming .... once your documents in hand... rest assure that your documents will be served no matter how difficult the journey. Would highly recommend them to anyone that expects PROFESSIONALISM at its highest read more

Highly recommend JPL. Jeff always provides excellent communication and timely responses. The JPL process servers are excellent. They get the job done no matter how difficult the request. Billing is always received in a timely manner. Great value for their service. We have used JPL many times for our process service requests and will continue to do so now and in the future. read more

Didn't get the person served that was requested. Had to hire a professional that got the job done.

I really found this service processing company very easy and pleasant to deal with. The owner, Jeff, whether he could see my legal desperation or my misery as a parent looking to find a solution to an estranged adult child, was happy to work with me on costs and on getting people served as needed. Would thus thoroughly recommend for your legal needs in this area. They can also file for you if you need them to and if you are not able to do this yourself. Reasonable prices both for fast and less urgent service estimates. read more

3/27/24 If anyone is planning to use this service company to serve a legal document, I would say you should probably look for someone else to serve the documents. I had to email this server office several times over several days or nearly two weeks with instructions on what and how to serve. I'm not sure but it seems that they are simply incompetent people working here. When I originally told them to serve the business during the day before 5pm when they close, the server goes at 6:51pm to serve when the business is closed. I told them the individual or the business office clerk could be served yet they tried to serve the individual who lives out of state. On the 5th try they finally served the business but they had the wrong court and wrong court address on the proof of service form SC-104 which they weren't paying attention to since the form SC-134 has the correct courthouse address on it for them to see if they were doing their job correctly. I shouldn't have to keep calling and emailing JPL Process Server to tell them what they are doing wrong or what needs correcting. This office just seems very unprofessional to be serving court documents. My advice is not to use them. Our case was only a small claims case that we won a $10,000 judgment on and that the debtor just paid to the court a few days ago $10,250, so actually we didn't even need to serve after all since the judgment is now satisfied. Hopefully we won't need to sue anyone else in the future, but if we do and have to serve the documents, we won't use this place. read more

JPL Process Service LLC - Outside office - Process Servers Near Me - Westminster, California

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Very responsive and very knowledgeable. I had to serve two people and the folks at JPL served the papers timely and filed everything with the courts. Highly recommended l. read more

JPL process servers were efficient and polite. They said I was able to email everything , and pay my fee ( via card) but due to 90% of my exhibits being in COLOR , I decided to drive directly to them In Orange county. They were helpful and explained everything to me. The team delivered my documents in about 4 days later and I had my receipt in my " inbox " same day. Which -I printed and then took to submit to our Riverside County Courthouse. You can also pay JOL a small fee to finish your process by submitting your served copies as well. But I couldn't pay the extra right now . WOULD recommend this company. I will DEFINITELY use Them again. read more

I requested next day service on Friday about 2:00 pm and it was served by 09:30 the next morning! What a relief it was to get this done so quickly!!!! Highly recommend and the prices are reasonable read more

I contacted many process servers and this was the only company that had amazing and helpful communication. Most communication was via email which is helpful being stuck at work myself all day. Made this stressful process a breeze! They will be my go-to process server! read more

They were not helpful, collected your fee and did the bare minimum. They don't talk to you about your case, just want you to email and will charge you extra if you need more help. Don't waste your time. read more

Process server did not speak English. Communication with the office was very poor. Messages transmitted via their portal not reviewed in a timely fashion. They certainly charge like a top tier service provider, but fail miserably when delivering the service. I will not use them again. read more

TERRIBLE SERVICE. USE AT YOUR OWN RISK. They were not able to serve the legal documents AND STILL CHARGED! Other services do not charge or provide a guarantee. I DO NOT recommend using this service. STAY AWAY! Look for another legal service. They get ZERO stars. read more

Called tried to explain why I was looking for a process Server so I could see if they could help me... He complained that I called him on his vacation and said shutup and listen... Dude, I didnt force you to answer your phone, but since you did I got to say your customer service skill SUCK ! Dont worry I'll never call again.. My Response to his Reply This is so sad. Instead of just saying sorry I was upset or something. You spew off and want everyone to believe that I just chose to make up review for NO REASON AT ALL !!! Oh ok, you see its because of this attitude why you get bad reviews ! I really did speak to you, and you complained that you were on vacation and your authoritarian advice was useless and didnt apply to me at all... But whatever dude some ppl learn and do better and some ppl just lie and cover it up.. The problem here is we all know your lying read more

this is a real review , not the fake ones that have 5 stars. find somewhere else, do not waste your money and time for this service, all they do just collect your money and send you notice they can not contact the person need to be served. read more

The admin responds fairly quickly but they were unable to serve a difficult defendant after multiple attempts. Fortunately I was able to hire someone else who was successful. JPL then e-filed both their non-service report with details of each attempt and the proof of service form the independent process server completed. read more

This business is harassing. I am reporting them ASAP. Please check the BBB for the complaints. https://www.bbb.org/us/ca/westminster/profile/process-server/jpl-process-service-llc-1126-172020019/complaints Despite the disagreement, I still went ahead and paid them just to get rid of them, but they are still sending me bills! Stay away at all costs. Extremely poor management by Jeff who has taken no responsibility at their end and instead just threatened and bullied. read more

They did their job, however, they called us today stating we owed them late fees. They "waved them" after we showed them proof that we were paid in full. Be careful they don't secretly try to charge you late fees especially when you paid in full the first time. Kind of strange if you ask me. read more

Terrible customer service lacking any sense of professionalism. I placed an online order for service of a cease and desist letter to my neighbor across the street. I specified it not be given to the wife of the man who lives there because she is the primary problem, but JPL gave her the letter anyway instead of serving her husband to whom the letter was addressed. When the process sever left, she stopped in front of my home in a red zone and sat there for 30 seconds. This was the exact behavior I was demanding my neighbor stop doing. On my security cameras, I could see the process server conspiring with my neighbor to "see if I would notice the illegal behavior, jeez. When I emailed to complain about the service, I was called a liar and told by Jeff, whom I presume is the owner of this business, that by filing a claim with my credit card company, I would be committing credit card fraud. I was not aware that Jeff was a lawyer or judge, but you know my wife is an attorney. So, obviously I ignored Jeff's comments and filed the claim. if your service is performed to your satisfaction, good for you, but if you have any concerns or issues, don't expect Jeff or JPL to care. Jeff even had the nerve to suggest that if I had written him a sugary sweet email, instead of getting straight to the point, he would have offered to re0serve my neighbor at no charge. By the way, he also claimed that he makes only $9 profit on each process service he performs (at a cost to you of $90), I told him that as a CPA, I know you can't run a business like that, but he stuck to his story and insisted he was telling the truth, which is probably not possible. In the end, you can certainly find more polite people to do business with and even if costs a few dollars more, it will be better than dealing with Jeff and this company that doesn't care on bit about customer service or customer relations. This was my fourth time using JPL, but it will definitely be my last. read more

I hired them to serve documents to an individual that is challenging to catch that's why from the very start of the process I provided them the best times to deliver the papers but they did not follow the said schedule. I called them to raise my concern but they gave me an excuse that server is required by law to do several attempts with different times. And while I was still expressing my frustration on the phone, they hang up on me. Also, while booking their service, they promised that they will give updates as soon as any attempt has already been made on server side but I only got updates when I followed up after 3 days of the expected start of their service. My experience was so disappointing and frustrating. read more

Best service. They get the job done. I've use many different services and none compare.

After going through 2 other attorney services, we found JPL! Jeff and his team are literally top quality. We have had so many problems in the past with other attorney services that just do not get the job done. JPL 100% gets the job done and has amazing customer service. Highly Recommend! read more

Jeff and his team have been amazing. Always thorough and getting the job right! Thanks JPL!

NOT A FAKE REVIEW. Plz read and save your $ What a terrible service. Use anyone BUT these guys. I hired them to serve someone for small claims court, which costed $100. After paying the fee and dropping off the paperwork, they attempted to serve the person at their home. The process server knocked on the door, a woman answered and said "no one by that name lives here". JPL sent me an email saying they couldn't serve the paper becuz the person doesn't live there. Really? This is even after I gave JPL the person drivers license, picture and I was certain they live there. One attempt and they basically gave up. I guess they have never heard of people trying to "duck" service. So I called them and asked if that's all they were going to do..... after a short conversation with a guy (Jason I think) he said he could try and verify the person lives at the location through the Post Office. $25 later I received ZERO word from these people. Weeks later I had to go in personally and ask them what was going on with my case. They said the post office didn't reply and they had to resubmit the paper to them. The guy told me to call back in a couple days, which I did. Still no movement on my case "call back in a week". REALLY!!!! I gave up on these people after that and kissed my $125 goodbye.... the next day I had my friend walk up to the house serve these people for free. JPL... what a waste of my time and money. So everyone knows, this is NOT an exaggerated post....100% true. This place is minimum effort for top dollar. Msg me and I'll gladly tell you my horrible experience directly. read more

We hired JPL to help serve as we are currently out of state. I wasn't sure of how the process worked exactly and the options I needed as I also needed for the proof of service to be filed with the court. I originally called and was able to get all of my questions answered. They were very communicative throughout the whole process and even when I still had additional questions they were always happy to respond. I don't intend to need to serve any papers again, but if I do, they will be the first people I call. read more