Excell Investigations responded quickly to my request to serve a TRO and was transparent and communicative throughout the process. Jim, in particular, was incredibly kind, caring, and knowledgeable, which helped ease my worries during what was a very stressful and frightening ordeal. It's comforting to know that there are people like him who genuinely care about helping and serving the public. I'm truly grateful for his support and professionalism. Thank you for everything! I would highly recommend Jim and his team for any investigative services. read more

I cannot say enough good things about Nicolina and Excell Investigation. Excellent service! I was having my husband served with a Domestic Violence restraining order with the police enforcing the move out order. She reached out to me prior to coming, she called the police department for me ahead of time to arrange meeting them. Professional, reliable, and very attentive to my safety throughout the entire process. She kept me informed and even documented the service with photos, wrote a report which I really appreciated. She made a stressful situation much easier to handle. I highly recommend her and this company. read more

Prompt response and guaranteed results! They were professional and knowledgeable of the service requested.

Richard and his team are really good communicators. They will answer your calls unlike the other server company I have used. Really knowledgeable. Thank you for taking the time to explaining to us and guide us through the process. read more

Hired Excell Investigations to serve a document to my tenant with the understanding the tenant would be personally served...The process server taped the notice to the door! When I confronted Excell about the service, I was told the courts would accept this as "proof of service". My tenant, surprise-surprise, stated they never received the notice. Now I'm stuck having to prove in court they were served. read more

Super responsive and quick service. Even with someone who was extremely evasive, they got her served. Highly recommend. I've used them twice already, and both times they came through. read more

I hired Excell Investigations to handle a challenging process serve and it wasn't an easy one. My multiple communications with Jim went very smoothly and we were able to get the job done quickly and for a very fair price. Jim and his team were always there when we needed them. Excell Investigations exceeded my expectations in every way. They go the extra mile to serve their customers. I would highly recommend Jim and this company. read more

Needed in-person service for an upcoming Court hearing. I had already spent money on another process server who was unable to deliver even after 4 attempts that took way to much time. Defendant, who is an attorney, knows the game and wouldn't answer his door both at home and at work. Richard and team know the area and even knew the scum bag to be served. First attempt was unsuccessful as the office receptionist would not let them in to serve. You must have a confirmed appointment to see Mr. Douche Bag. To the point, defendant was served on the second attempt and within 3 days of contracting Excell. Great service, great price and quick results. If you need personal service for a case or PI work you want done on time, give Richard a call. They also reply very quickly which is an added plus! read more

Highly recommend Jim and his team! I used Jim's service for a rush serve. The value was absolutely worth it. Communication was extremely fast and clear from start to finish, which gave me a lot of peace of mind during a stressful situation. They arrived exactly on time, completed the service promptly and professionally, and the whole process was very smooth. I also received the proof of service paperwork within about an hour after the serve was completed. If you need a reliable, responsive, and efficient process server, Jim and his team are the ones to hire. Thank you Jim! read more

Actually speaking with somebody with true experiences with the paranormal was truly therapeutic. Richards response time was within hours to a day. Conversation was genuine and enlightening. read more

Needed a license plate run. The job was completed on (MLK) a weekend in less than 2 hours. Quick response. Honest upfront price.

Jim was extremely responsive and helpful. It was challenging to have my recipient serve, but he made it happen. Highly recommend!

Jim was very professional and supportive to someone that never did this before. I needed help with same day service and he took care of that promptly. He took the time to explain and walk me through the process and helped package everything for me. A+ service in my book. Thanks! read more

my friend needed someone to be served documents as soon as possible. We were searching and found Jim he came to our rescue and did a rush service for her. He was very professional and responded right away. I would definitely recommend him to anyone looking to have someone served. read more

Service was quite fast, efficient, helpful and nice too! Thank you Jim for helping us!

I experienced prompt and clear communication from Excell Investigations, much appreciated

This place is absolutely fake AF at least for the surveillance part I asked for. They said they did there job and in fact they didn't. I had her location the whole time and they really thought they can play me for my hard earned money. Don't trust this company I can bet these reviews are from friends and family not real people!! read more

Updated Review: 5 Stars After a swift reply from Jim to correct the errors that were made in handling my case and make good on their end, I am updating my reply. Jim not only made a genuine apology to me, but took swift action in correcting the mistakes that were made in handling my case, including dismissing two employees who were involved. Where I am from, that is exactly what would have happened, and so for this he immediately regained my trust. Finding the person I needed to serve the TRO was not easy. Jim kept me updated with phone calls all the way up to the end, assuring me that he would see that the TRO would be served and all loose ends tied up. I said in my initial review that we are all human and sometimes make mistakes. It's what we do to correct those mistakes that matters. Jim and his team were 100% professional. Whereas my initial experience was extraordinarily disappointing, it is now extraordinarily impressed. Should I be in need of services like this again, Excell will absolutely will be my first call. * * * * Initial Review: 1 Star TL;dr In seeking the service of this business to serve a Temporary Restraining Order, I was charged a total of $595.85 in three payments. A total of two attempts were made to serve this person, first at 8:29am and three days later at 2:26pm. What is the likelihood that the average person is going to be home at either hour? read more

I was getting some bizarre transactions when checking my bank account online, and I had also been getting ultimatum letters from some places of business I would never even consider even going to. This being said, I had remembered a transaction that I had made about a month or two prior at a place in Torrance that just didn't seem right... normally I am quite vigilant over conducting any form of business, but I'll admit that I was had this time around. After the painstaking routine of having to contact my bank and credit agencies of fraud, I began narrowing down some possibilities on how my identity could have been stolen, and it all pointed to this business in Torrance. I wanted to really dive down into finding out what the hell was going on, so I asked a few people what route I could take. One friend suggested I look into a private investigator, and Excell Investigation in Downey was recommended to me. I did call some other agencies, just for the sake of consultations/pricing and finding out whom and what I'd be dealing with. Honestly, when I called these other places, and asked to speak with an experienced investigator, most of them came across as being rather arrogant. It seemed to be a real burden to them to even consider looking into the issue I brought up to them. But when I had spoken to Nizar Milbes at Excell, he was clearly someone who knew what he was talking about. He was really well versed with various investigation techniques, and super professional about it. Not only was Nizar a wizard in this sort of field, but he was super cool and provided excellent customer service. He even kept me completely up to date on the investigation. And there were results! I managed to get the evidence I needed to go after that business for willingly using my card information for their own use, and took them to court. They had no chance, and wanted to settle immediately. I got the money back that they had been wrongfully "charging" me, and while I would have liked to have left them a really bad Yelp review, they're gone. Apparently they closed down a little while back. So good riddance to them (although they'll probably try something shady later on somewhere else). And thank you very much to Nizar and Excell Investigation for giving me the leverage I needed! read more

I was willing to buy a farmhouse, and some of the legal documents of the property looked fake and inappropriate. My brother suggested contacting the Excell Investigation company and getting it investigated before making the final deal that was expensive for us. I contacted their team and explained everything to them. The team decided to meet me the very next day and discussed everything in depth. After that, they investigated the case and carried out their research. Within 12 days, they came up with all the supporting documents that the group of people selling me the farmhouse was a fraud, and that was disputed land. They just saved me from fraud, people. They provided quick and reliable services at affordable prices. The facts helped us to know the truth, and we canceled the financial deal with them. Thanks a lot! read more

We were going through a lot of financial loss in our factory, so we decided to hire them. They gave the best detective services and provided evidence to support the truth behind the same. We are grateful to them for finding out the faulty and dishonest staff members behind the loss. We would surely be them in the future whenever needed. If you want to investigate and figure out the reason behind any corporate losses, you should hire them without any second thoughts. These people do it all without affecting your day-to-day business. The in-depth analysis and evaluation done by them deliver appropriate results in no time. I am so satisfied to use their services. read more

If you need someone found they can do it. If they subcontract out your work that is another story but they do find people. Otherwise, they are a 5-star. They are good for hard to serve people. read more

I've been looking my biological father most of my life. I found my half sisters a couple years ago through ancestry.com and they refused to give me information about him. I tried different things including pay sites to track him down with no luck... I called Nizar Milbes and though some very clever means, Mr Milbes found him in ONE day. I thought it would be impossible!! Excell was great at communicating, affordable and very effective. Extremely grateful! read more

We have been a regular client of Excell Investigation Company for the past seven years. We are an insurance company and they help us to do our work. As an insurance firm. We cannot settle the insurance claim of everyone until we do an appropriate fact check. Excel investigation is our one-stop solution to such fact-check issues. They use modern technologies like social media surveillance live monitoring in-person surveillance of the claimant etc to find the truth and make a wise decision. We love your work! read more

First off I want to thank John for his help and service I have a exotic car rental business someone was trying to steal one of my Lamborghinis I called up John and we safely got the car back thank you again brother you are my hero I highly recommend this company for anyone needs help with any kind of investigation loyal respectful read more

Excell Investigation - When they rescued my Lamborghini aventador - Private Investigation Near Me - Long Beach, California

My wife was in a car accident. The on-site police officer worte the traffic report incorrectly, evaluated the scene incorrectly and worte the statement of an eye-witness incorrectly... the officer got the witness phone number incorrectly so my insurance company couldn't even get in contact with the witness! We would have accepted the report if it wasn't so blatantly against all common sense. Seriously, it had to be a rookie police officer probably a "D" student in highschool? We needed someone to get an accurate statement from the witness. This is where Chris (private Investigator) came in to the picture. First, his response time was very impressive. His availability to pick up our phone calls was very impressive. If he didn't pick up, he would get back to me within a couple minutes. He did what he said he was going to do... which was to take a thorough report of the witness. There's a reason why this company has such great reviews. I'm glad services like this exist. read more

I highly recommend Excell Investigations if you need to find a missing person or just locate someone. I used Excell to help find my son who was missing and Fernando Villa did an excellent job helping to find my son and was very detailed, and persistent in his search efforts. Most importantly he seemed to genuinely care about the well being of my son and demonstrated passion in finding him and getting him home. If you need to find anyone I highly recommend Excell and Fernando specifically. Thanks Fernando for working hard to ensure a positive outcome for my son. I feel blessed that he is ok now. read more

Excell Investigation - Missing person needing to be found - Private Investigation Near Me - Long Beach, California

After going through a nightmare with another PI company (lack of communication and no progress) I dug around Yelp for a new PI. John from Excell was excellent and I was pleased with their rates. I appreciated that he was honestly trying to help me out and wasn't just requesting more $. Communication was a breeze because he was always available and prompt with responses. The best thing was that I didn't have to wait a month to get something. Their turnaround time was just two days for my first report and the rest I got within the week. John also gave me some great tips. I would use them again. read more

Whatever you do, do not use these people, they are completely unprofessional bullys, and I am not sure if they are even legitimate. When hiring them, I went down to their office, and at no point was I ever allowed to talk to anyone with PI credentials. Just middle men, I told them, I needed to speak with the PI in person not only so I know what is going on, and that the person is doing the job, and so that I don't sit around wondering if work was ever done, as well as me being able to discuss with them the complexities. They were hesitant, I paid them a small amount of $309.00 for a simple job to test the waters to see how things would go and if it would lead to more work from them but after paying them, they started in on me I was in contact with a Will, John Milbes, and a I believe Fraud, Sophia who they had call me saying she was the investigator. And if anyone knows my world wide situation, which most do, Sophia was someone who was sent after me years ago on IRC targeting me, and mass groups are trying to coverup these crimes of what she or who she was and what they were involved in,in destroying my life After talking to Sophia, different one obviously, to explain the situation so that she could understand the specifics, she got very defensive, not wanting to help me, and started in on me with the cryptic harassment, blowing me off, and refusing to get back to me. For example, I will call you tomorrow ended up in 4 days, and upon me calling the office, to figure out what is going on was unacceptable to them, with them starting in on me with the harassment Eventually, they picked a location for the job, and the location I was to meet her first was across the street from the main location and when Will said this on the phone, instantly, I said that, that doesn't make sense, cannot be across the street where everyone can see, and then Will lied to me saying. "Oh, no it's not across the street, it's in the general area" That night, I noticed online, it was across the street and when I called Sophia to change the location, her number was disconnected. This is also prior to a 2nd conversation with her the night before the job was to be, confirming everything and telling her to bring me her investigators number or ID. At the point I could no longer contact her with the new location I left a message for John or Will in regards to simply changing the location and all of a sudden they got extremely defensive and thugging and going off on me about all this back and forth stuff in unacceptable and trying to make it look like I was being difficult for simply trying to hire a PI, Talk to a PI so they can understand what the job is and then change a location once lied too seems pretty simple to me, and should be no big deal. But when you are dealing with people trying to be middle men, and stopping you from having direct contact with the PI, how can anything get done, and you don't even really know who you hired. Hence why what they are doing seems pretty fraudulent to me because non of this should not be a big deal and I can assure you that I am not asking for anything out of the norm, but to be treated right, and work with a PI to get the job done who is professional and not against you. (If you know who I am and what has been done to my life, You can understand that statement) At this point, Will calls me up trying to control, leverage, overpower me, and things like this. I do give him a new location but he breaks all contact with me and Sophia, which disconnecting her phone seems pretty damn odd to me, and shows guilt most likely. I call Jon up and he plays the same game. At this point I make a Judgement that I do not trust these people and the way they operate and they are not on the side of helping me, and just want to steal my money, and will probably do whatever it takes to take me money, and do nothing to help me except try to help the people who targeted me in the first place. So I tell John, I am no longer interested in their services, which they had not yet provided me, and I want my money back. Well, just like I thought, John tells me, there are no refunds and it's in the contract, so I go through the contract on the phone with him and there is nothing in there. He gets mad, says, you don't get your money back, and if you want us to proceed, then call them. also trying to intimidate me "You pissed off an P.I." For trying to work with them and not kissing their thugging and bullying *ss. But of course, these aren't honest people you can work with, nor am I allowed to actually talk to a PI, with PI Credentials. Which seems pretty odd you would call a PI firm, and not be allowed to directly talk to a PI, unless someone is trying to control and censor information and the situation to stop you from getting help or frame you in a situation. Whatever you do, do not use these people read more

Had an issue with an employee and relative stealing from the business called Excell Investigations and with 72hrs after signing a contract agreement ... had all the answers I needed and all the culprits where caught red handed thank you guys. If. I ever have to serve legal matters or any of my friends and family don Excell is who I am calling. The Best Professional Reliable Affordable read more

I needed a background check done for someone I was dating in US. I happened to find excell investigation online and spoke to them about my requirement. Nizar Milbes was assigned as a lead investigator who was very friendly and patient in suggesting the right way to start the investigation. Within a matter of one week I had a detailed report about the person I was looking for and it helped me make a decision which literally saved my life!!. Totally recommend this team if you are looking for something similar :) read more

Thank God for this company.With all the stuff going on with the pandemic and all that I had to call five investigation agencies tell someone was able to actually speak to an actual investigator and he gave me some very valuable advice on my Situation.Due to the current situation John offered me a zoom consultation meeting and didn't even charge me for the consultation fee.Hopefully when I get more money I'm most Definitely I'm gonna have them start my case.I got a call back from another investigator I had left a message for and he didn't seem to be that experienced. read more

Great Investigators and staff! Thanks for the device bugs scan investigation and social media investigation. Very Professional! Would recommend this company to anyone!!! Will use again in the future..... read more

They provide the best service in the town. We were going through hard times in our marriage, and I hired them to get the facts. These people carried out the interrogation on my husband. I was having doubts about his extramarital affair. They investigated everything and came up with strong evidence that I was wrong. The team opened my eyes and saved me from ending my marriage life with my present husband. They helped me to remove all my doubts and thus saved my marriage. I am blessed to work with them. read more

I needed a professional to investigate data on external drives and USBs. One in particular had a lose connection and was in jeopardy of failing. The more I may have messed with it the greater the chance of not retrieving the data. John's team was able to retrieve and copy the data so it would be available if the drive failed. A report was done and John had shown up to court to testify for my case. I needed a clarification on the report and John was more than willing to do so on the report. Much appreciated. Great to work with this company. read more

Thank you John! You made an awful situation so much easier. Excell Investigation is professional and reliable and I had what I needed same day. Couldn't ask for a better experience! read more

had a family situationi. I never heard of private investigator never heard a private investigator before I never knew what they really did. My attorney advised me to look for one so casually I went on Yelp and seen Excell investigations reviews. I can tell you I was very skeptical because I wasn't very versed in the industry. I got to tell you that they were very professional and caring and helped me out throughout the whole process. Every time I called them for an update they always available and they actually I many occasions contacted me with quick updates. They also gave me a very detailed invoice along with videos and a written report detailing everything that they did. I will definitely look for them again in the future if I need similar help read more

You need a private investigator? Look no further. They are honest and reliable. Personality on the phone a little bit on the dry side but they get the job done quickly and efficiently. They are honest and know the pricing upfront. You do pay upfront before the services are completed. But less than 24 hrs later, I had all the information I needed and a great report to go along with it. Thank you. Will continue to work with them. read more

When I searched for private investigators yesterday morning, I decided to request a free consultation because it showed their response time was only 30 minutes with a response rate of 95%. But I was disappointed after waiting a day later, there was never any response from them. Why is it that I'm one of the 5% that took this company much longer than the average 30 minutes to get a response? Due to this obvious lack of service I will find someone else to help me. read more

These gius did an awesome job. They went above and beyond what they needed to do to catch a guy that was literally a ghost. I tried everything to find them but even though it took them 4 months they finally got the job done. Guy was a ghost no records at all and it was a lot of back and forth but they really came through for me. read more