Absolutely incredible. They really went above and beyond to assist me when my car broke down at…read morenight and I couldn't reach anyone else by phone. They gave me a jumpstart and even ensured that I safely reached my workplace parking lot. Pure kindness at its best.

Would give 0 stars Bait and Switch company i wss qouted $60 +kilometers , it was under 2…read morekilometers bill was almost double. Owner had driver phone me, driver said he did not know of quote, that was not communicated to him, said owner would make it right. No the owner did not. This money was part of my grocery money, disabled my money is tight. BEWARE!!

Fantastic service. Went above and beyond to help when my daughters car went in the ditch. Very…read morecaring and helpful person we dealt with

My motorcycle broke down on me. The female receptionist was great. Half our later my bike was…read moresecured on a flat bed. The amount of care put into securing my bike was amazing. Operator Mohammed was amazing such a kind soul.

From the owner: We are here to provide our customers any road side assistance. We help customers reach their…read moredestination in no time and as conveniently possible. We are a 24 hours company and we go above and beyond to provide the customer satisfaction.

I asked them to tow my truck to my place. My truck was in their shop, and they brought it to my…read moreplace. Before they towed the truck it was perfectly fine. But after they brought the truck to my yard a piece started leaking and the driveshaft was damaged completely. They made me pay $2,000 for everything. They need to be more careful with the cars, and Also I do not recommend calling this towing company.

Not very reliable or accurate time of arrival. Starts with a…read morecouple hrs then when I call in to check after 2hrs, it's now up to 3hr and then it 4hrs. Then we get a text en route and still wait another hr!! They say only 15mins away but do they show up...NO. Give some realistic arrival time please and not waste peoples time waiting around. Call anyone but Clover.

Great and helpful Team at Bayview notably Mike (driver) and Cindy (dispatch). Highly recommend!,read more

have been very familiar with Bayview and found the receptionist/dispatcher doing a job she didn't…read morewant. Drivers nice. Until Today. My elderly parents 82 & 79 arranged to have their car out to Willowbrook Chrysler. The Driver showed up. Great! As the key making could not be done for their car anywhere in Surrey. My mom & I were on the Phone with BCAA. My dad booked under his basic membership. However, my Mom has the Plus membership. BCAA told my mom to go out and give her card to the driver which she did and driver wrote it down. Then told my parents they had to take payment of overtime from them. Pardon? Of course my parents put it on their credit card. Plus Bayview had my Dad's Basic Membership and My Mom's Plus membership. I contacted Bayview Towing to correct this situation. She said "If BCAA said that it's a lie" continued to say more of the same rhetoric. I don't appreciate receptionist/Dispatcher slamming people who have been very caring with my elderly parents. Unlike Bayview Driver who outright told my parents it was "Overtime " and then the receptionist/dispatcher who said "Because your dad only had a Basic Membership and that is the reason for the charge " I explained My Mom, myself and BCAA where on the phone and the BCAA Professional told my Mom to give her card to the driver as she has a plus membership and her tow of 14.5 km would be fully Covered " We stayed on the phone while she did that. Taking advantage of clearly Vulnerable People is exactly what happened as soon as I and the BCAA professional hung up. Bayview said only BCAA can change that so call them. I did call BCAA spoke with a Professional and he tried to get to change and as for a refund for my parents credit card. Bayview said their card already been charged to late. The driver charged their card that is not new information. Both the receptionist/dispatcher and driver took advantage of my parents and didn't give a damn. Bayview did call me back after I hung up and I was on the phone with BCAA. There is absolutely nothing they can say to right this wrong. Since they never tried in the first place. BCAA is well aware of what transpired and has it on their memberships to NEVER use Bayview again for my parents. Willowbrook Chrysler is well aware of what happened to my parents. Luckily the driver hadn't dropped off the car yet. So now Bayview is on the radar of other businesses as well. I can handle someone who clearly doesn't want the job they have receptionist/dispatcher. What I want stand for is taking advantage of Elderly Vulnerable people not my parents or someone else's. That is the reason for my review today. I DO NOT RECOMMEND Bayview towing to ANYONE. What was done to my parents was/is appalling and disgusting. Then Blame it on BCAA. It wasn't BCAA saying it was "Overtime" it was their Bayview Driver. That is exactly what my parents believed they were paying for. Had they known it was my dad's membership card they would not have gotten their credit card. My mom would have quickly referred to her membership number she had given the driver and he wrote down. This what being paid on commission means. Take advantage of anyone you can looks like. Attention Dan and Corey: Corey your sister is the receptionist/Dispatcher I speak of in this review. So the rude, unprofessional and who is Quick to Slam others. That will never change will it Corey Because she is your sister? Time & Date I will listen to the recording of it. Seems to be your answer in a lot of others where you have said the same thing. Here is the philosophy I live by "Do your best to help the situation whether it is your fault or not" "No business is perfect and mistakes happen. It is in that moment that a business defines the business what they do to make it right that matters" Your Receptionist/Dispatcher taught me What Bayview Customer Service is. They showed me how who they are, and I believe them now. Any other towing company is better than Bayview.

Dave was super responsive, very fair price, and took excellent care of my vehicle. Highly…read morerecommend!

From the owner: we offer towing , flatdeck , unlocks , boosts & machanical services for surrey bc and surrounding…read moreareas

We use Jonez Boyz towing all the time they provide a great service with their excellent customer…read morerelations and the care and safety they put into every tow , they dont just do scrap cars they can tow any car or truck for you .

Don did a great job of picking up my vehicle and taking to mechanic shop while I was not…read morehome. He was very professional & delivered my vehicle without me there and was prompt in replying to me and keeping me informed of the delivery. I would definitely call him again! He was prompt & professional! thankyou! Michelle!

First impression on the phone was a 10+! Very friendly and customer oriented. The truck arrived…read morein approximately 15 minutes. Super friendly and helpful driver (Aaron). I was extremely fortunate to contact this company. The driver was able to start my car and followed me to the garage for follow up. Thank you so much for your above and beyond customer service.

Our family of 5 was stranded after our fuel pump tanked on our way back from a road trip. We were…read moreon the side of the hwy near Hope (travelling back to North Vancouver) and called a mechanic friend for advice. He told us to call F&W as he uses them for all his towing. I called & was given a reasonable ETA. Our driver was Dwayne & he was exceptional. Great customer service, he hooked the car up quickly & smoothly and was a great driver. Nice & friendly too! The cost was to be expected due to our situation, but the peace if mind was liberating. I recommend this professional & family-run towing company. I just hope i never have to use them again, but if the need arises they will be the call.