Don't trust this dealership …read more There also offer a referral money to customers when they refer another buyer to the dealership and a vehicle is purchased as a result. These types of referral programs are illegal in B.C. Steve Phillips (Sales Manager) and Curtis Thomson (General Manager) who is running this kind of programs, when I said I will do a complaint to VSA ,there threatened me. Please read all google reviews before going into this dealership. Check your end cost of the vehicle because there only show you bi weekly payment (lots of bullshit happening in this dealership)

Callum Duncan. Very professional, eager to negotiate, kid friendly (LOL). Worked his but off to get…read moreus a great deal on a new Citadel. Nice work Callum! We will contact him again for any future purchase.

I bought a CUV 2012 CRV from Jonker in September. I found it online and then went to view it on…read morethe lot. Jason was my salesman. I was honest with what was going on mechanically with my car and they used it against me at the trade-in. I don't know why I expected the salesman or the dealership to be honest with me, I guess because they said they had a transparent process and offered the lowest price they could afford with no dicking around; only I got the shaft. So today I am taking back some control and hope to feel less taken advantage of when I'm finished this review. First, I didn't notice the broken trim on the driver's side mirror. My fault, I should have asked for a second opinion on the vehicle inspection but I trusted the "certified used car" process. I can only fix this broken piece if I buy a new mirror and have it painted to match my car. This is not an insignificant issue nor an easy fix for me. Second, my car came with ONE car key. One. Not two. I didn't find out about that until I went to pick up the car and they handed me the keys once the vehicle was transferred into my name and the insurance was moved over to the new car. I was told the old owner/lease holder was going to drop off the spare key and then Jason would be in touch with me. After two weeks I had to get a spare key so I paid an exorbitant amount of money for one chip key and programming ($125?). Next time I buy a car, I will research the dealership before I purchase, I will get an unbiased car expert to look the car over--no matter what assurances I get from the dealership--and I will definitely ask about how many keys come with the car. I will also keep my mouth shut about my trade-in vehicle and I will always remember to never trust a used car salesman. Does anyone know how to get the "Jonker" letters glued to the back of my car off my tailgate?

Wish I could leave zero stars. Brought my 2019 passport in…read morefor recall and they broke panels and everything they touched was loose or installed wrong. Then later I discovered they sold my personal info to SiriusXM. Then proceeded to lie and make excuses, it was not them. From the service manager all the way to the general manager. I personally had to investigate and found information on the Internet to prove them wrong. Shameful word like " no other customer has complained of this" to we are a "family business and would never do this" when in fact they did. Service manager tried to tell me it was another business. When in truth the car is in my spouse's name and serviced under a totally different family name. Then on top of that they started sending me text and emails to trade my car in. I never gave them permission to do any of this. I highly recommend you go some place else this family happily sells and uses your personal info for profit.

We had a fantastic experience working with Scott on our purchase. He went above and beyond for us…read moreand was transparent every step of the way. The rest of the staff were great as well. Excellent customer service!

Absolute sharks. Just avoid them at all costs. They tell uou what they think you wnat to hear, and…read moremake you feel really hood, but then guilt trip you because it's "the end of the month," and "sales quota's," and all that garbage. But they're friendly, and they're nice to you, anything they can do to get you out the door, owing them on a ridiculous loan. Absolute fucking scumbags.

This is the worst dealership in the entire lower mainland maybe all of BC. I would avoid these guys…read moreat all costs. I will update this review a little bit down the road. Long story short it took Chrysler nine months to order one little part and either give it to me to install or install themselves and they just dropped the ball again and again and again. And when I wouldn't take, no for an answer, I was treated very rudely by everyone from the floor to upper management. I finally got my way and got the part, but it was like pulling teeth.

From Henry on sales to Chris in Service and the whole Preston's team you have renewed my faith in…read morean auto dealership. I had only had my 2011 Convertible Camaro for 5 weeks when I discovered water on the trunk. This car had no warranty left on it. I had purchased it from Preston's so I decided to take it in to them for repair service. After booking an appointment , the woman I spoke to told me that I would need to speak to my sales person to discuss any form of compensation. An email to Henry and he championed my case to the sales manager who took care of everything. The complete diagnosis and repair took over a week and I was provided with a 2017 Canyon PU as a courtesy vehicle no fuss no muss! A 5 star, A++ business to do business with!

Never seen a more disjointed and lazy service team like they have here at Preston…read more Tried calling the service scheduling desk and they didn't have a clue about what I needed. So I decided to stop in the service bays to speak with a service writer. Pulled in and asked if they had a designated EV service writer and the guy looked up from his cell phone and said...."what". Told him I needed to schedule service and he pointed to the office and said "the girls can schedule for you". Went inside and they were clueless about my warranty needs and suggested I speak with the service writer.... Seriously seems this dealership is going out of their way to disappoint potential customers. Never been there before, and never going back.

We are what I would describe as "challenging clients" but that did not stop Dylan from spending all…read morethe time we needed to consider all the options. We ended up choosing 2026 Tuson Premium Trend. Absolutely fantastic car with every option you could possibly want and then some I did not know I needed. We always purchased Toyotas or Hondas but the combination of features and price point assured that the first dealership we will visit for future purchases will be a Hyundai. The value is simply unmatched. The screen is just crazy, sunroof is fantastic, effortless navigation / media, beautifully clean interior design. Dylan was easily one of the best salespeople I ever dealt with, it was a pleasure, knowledgeable, accommodating and patient. Everyone we dealt with was great, with Dylan and lady doing the ICBC car insurance (my apology for not remembering the name) being the highlights.

Took a car I purchased in for service level 3 inspection and spent roughly 2k. A week later was…read moredriving and when I accelerated there was no power. I could literally press the gas pedal to the floor and the car barely moved. Had a friend look under the hood and found that my radiator overflow had the cap missing and a piece of plastic with a rubber band and rad fluid had been dumping out and was almost empty. It was astonishing. I called the service manager Kevin and he immediately listened to my concerns and he had me bring the car in and checked everything I asked him to. And credited me back $159. But the fact that it happened to begin with is unbelievable. My trust is lost and I'm appalled by this. Then they had the audacity to ask for 10/10 review.

This is the perfect way to sell a car! Great experiencce overall. Sales was fast smooth and great…read moreprice. Dealer went beyond to make it all work for me. I highly recommend!

I don't think Parts Depts get enough reviews! BMW Langley's parts Manager, David had helped me…read moremore than just a few times!! This last time I had lost my ignition key. He ordered a new one from Germany. He reset my locks and recoded my old set to the new. Premium service!

Jonah--team lead was kind, proactive and listened intently with great care and attention to detail…read more Worked really hard to find out my needs and delivered on that. Buying a vehicle is stressful and he was personable and warm--didn't feel pretentious like most car salespeople. I found him to be refreshingly honest. The experience was great and so far has been consistent with their service.

Awesome dealership. I was very impressed with there professionalism and going that extra for me. I…read morewould highly recommend this dealership to friends and family

Hands down the best and least stressful car buying experience ever! Highly recommend!read more

Thank you Dhillon and the whole Wolfe Mazda team! We purchased our first Mazda from this location…read moreand we had a great experience!