Really an amazing experience with Jonny. He was professional, knowledgeable, and he even made me a…read morecup of coffee.

Jonny literally came to my rescue early Sunday am, and took in my poor Mazda, her troubles, and…read moremyself under his wing. After sussing out probably engine issues, we made the decision to bring it to the dealership, and he gave me some amazing recommendations on how to handle the dealership once they went into to diagnose it. After all that, he drove me allll the way back home! If you wonder why he has so many reviews, this kind of service is exactly why. Absolute life saver, and the first person I'm calling should I need any other help in the future. 11/10 would recommend!

Our family of 5 was stranded after our fuel pump tanked on our way back from a road trip. We were…read moreon the side of the hwy near Hope (travelling back to North Vancouver) and called a mechanic friend for advice. He told us to call F&W as he uses them for all his towing. I called & was given a reasonable ETA. Our driver was Dwayne & he was exceptional. Great customer service, he hooked the car up quickly & smoothly and was a great driver. Nice & friendly too! The cost was to be expected due to our situation, but the peace if mind was liberating. I recommend this professional & family-run towing company. I just hope i never have to use them again, but if the need arises they will be the call.

First impression on the phone was a 10+! Very friendly and customer oriented. The truck arrived…read morein approximately 15 minutes. Super friendly and helpful driver (Aaron). I was extremely fortunate to contact this company. The driver was able to start my car and followed me to the garage for follow up. Thank you so much for your above and beyond customer service.

I don't write reviews much but was compelled to give a shout out to driver *Mark* who happened to…read morebe at Petro Canada (Canada Way + 10th Avenue in Burnaby) when my car broke down.... He was extremely professional and pleasant to deal with... He make a horrible stressful situation more tolerable... He promptly provide service and towed my car to my desired location... Along the way, he was friendly during the ride and advised me of options to resolve my car issue. I couldn't ask for more during this time! He's the type of professional that the towing industry needs!

They charge too much ,and they are so rude , They charge me…read morefrom two or three kilometres About 300 hundred dollars that's not fair.

Highly recommend the generosity of the guys at Heston Hauling…read more After locking myself out of my car at the end of Mt. Baker HWY I quickly realized that I could be in some trouble with 23 degree and dropping temperature and all my warm gear locked inside the car. Thanks to RJ for quickly making it to my car and unlocking it for me. I was able to get home and warm up next to the a fire. Couldn't thank RJ at Heston Hauling enough. I am now going to keep a spare under my car as I am realizing that if I were off a rarely used road with no cell service I would have been in for a very rough night in sub 20 degree temps.

Do not use!!!!! Their driver Dave Kronewitter stole items from my car. I reported it to the girl at…read morethe front desk as she was in her sandwich and did not receive any call from the management or anything. Horrible.

Great service from this business. Our manual drive Celica would not start in the Richmond…read moreSuperstore Parking lot. Called for a tow on a rainy busy evening and was given excellent instructions on how to start the car from a push start. Saved lots of time and money and got invaluable advice. Even called us back to ensure we had got the car started alright. Kudos to excellent service at Vancity Towing. Will be top of mind anytime a tow is needed. Highly recommended.

my dads car battery and alternator broke down as soon as he got off the knight bridge. kevin…read moregraciously helped try to jumpstart our car, and bring it to an auto repair shop even though he finished his shift maybe 30 min-1 hour before he encountered us. he was super informative and very helpful, as well as the prices being very affordable. we definitely appreciate and recommend his services :)

Alex R came to tow my truck today and I was very impressed with him. He was personable and…read moreprofessional. He worked quickly and efficiently. I was grateful for the help.

A big shout out to Ali Reza, the Drake Towing Co service person who towed my car early this…read moremorning. The tow truck came quickly and Ali was very helpful, positive and understanding as he towed my car to the garage. Ali did everything right, and in a very professional and helpful manner.

Great and helpful Team at Bayview notably Mike (driver) and Cindy (dispatch). Highly recommend!,read more

have been very familiar with Bayview and found the receptionist/dispatcher doing a job she didn't…read morewant. Drivers nice. Until Today. My elderly parents 82 & 79 arranged to have their car out to Willowbrook Chrysler. The Driver showed up. Great! As the key making could not be done for their car anywhere in Surrey. My mom & I were on the Phone with BCAA. My dad booked under his basic membership. However, my Mom has the Plus membership. BCAA told my mom to go out and give her card to the driver which she did and driver wrote it down. Then told my parents they had to take payment of overtime from them. Pardon? Of course my parents put it on their credit card. Plus Bayview had my Dad's Basic Membership and My Mom's Plus membership. I contacted Bayview Towing to correct this situation. She said "If BCAA said that it's a lie" continued to say more of the same rhetoric. I don't appreciate receptionist/Dispatcher slamming people who have been very caring with my elderly parents. Unlike Bayview Driver who outright told my parents it was "Overtime " and then the receptionist/dispatcher who said "Because your dad only had a Basic Membership and that is the reason for the charge " I explained My Mom, myself and BCAA where on the phone and the BCAA Professional told my Mom to give her card to the driver as she has a plus membership and her tow of 14.5 km would be fully Covered " We stayed on the phone while she did that. Taking advantage of clearly Vulnerable People is exactly what happened as soon as I and the BCAA professional hung up. Bayview said only BCAA can change that so call them. I did call BCAA spoke with a Professional and he tried to get to change and as for a refund for my parents credit card. Bayview said their card already been charged to late. The driver charged their card that is not new information. Both the receptionist/dispatcher and driver took advantage of my parents and didn't give a damn. Bayview did call me back after I hung up and I was on the phone with BCAA. There is absolutely nothing they can say to right this wrong. Since they never tried in the first place. BCAA is well aware of what transpired and has it on their memberships to NEVER use Bayview again for my parents. Willowbrook Chrysler is well aware of what happened to my parents. Luckily the driver hadn't dropped off the car yet. So now Bayview is on the radar of other businesses as well. I can handle someone who clearly doesn't want the job they have receptionist/dispatcher. What I want stand for is taking advantage of Elderly Vulnerable people not my parents or someone else's. That is the reason for my review today. I DO NOT RECOMMEND Bayview towing to ANYONE. What was done to my parents was/is appalling and disgusting. Then Blame it on BCAA. It wasn't BCAA saying it was "Overtime" it was their Bayview Driver. That is exactly what my parents believed they were paying for. Had they known it was my dad's membership card they would not have gotten their credit card. My mom would have quickly referred to her membership number she had given the driver and he wrote down. This what being paid on commission means. Take advantage of anyone you can looks like. Attention Dan and Corey: Corey your sister is the receptionist/Dispatcher I speak of in this review. So the rude, unprofessional and who is Quick to Slam others. That will never change will it Corey Because she is your sister? Time & Date I will listen to the recording of it. Seems to be your answer in a lot of others where you have said the same thing. Here is the philosophy I live by "Do your best to help the situation whether it is your fault or not" "No business is perfect and mistakes happen. It is in that moment that a business defines the business what they do to make it right that matters" Your Receptionist/Dispatcher taught me What Bayview Customer Service is. They showed me how who they are, and I believe them now. Any other towing company is better than Bayview.

While searching for a tow service in Vancouver, I came across Canada Tow Ltd and when I called, I…read moreconnected with Frank who was such a nice gentleman answering my many questions patiently and pleasantly. He gave me a quote and his availability to schedule the tow and when I called two days later to get it done, his colleague Ryan, who was equally as amazing as Frank, arrived right on time and the quote was honored and the tow was on its way to the destination in a matter of minutes. I was so impressed in so many ways and very grateful for being in such good hands when I was in a bind. Many thanks Frank and crew! Honorable, professional, empathetic, and reliable people like Frank and Ryan are the reason you should never look elsewhere when you need a tow.

After an already crummy week, I couldn't get my car to start so I had to get it towed from Railtown…read moreover to my mechanic in Richmond. Peter arrived with his tow bed pretty quick, and was nothing short of helpful. He knew exactly where I needed it towed, and was overall a pleasure to chat with during the ride. I chose Canada Towing solely based on the 5-star reviews there, and he exceeded my expectations. I highly recommend! No b/s fees or whatnot--very transparent with what you're paying for and what you get. Thanks Peter!