These guys went above and beyond to get my van out of very tight space. BCAA guy came and took one…read morelook and refused to even try. Super grateful for their service as I live 12 hours away

I get why Yelp won't let people post multiple reviews so I'm signing into a second account and…read moreleaving another one regardless. Mike is such a genuine honest guy, and has once again helped me out in a pinch. I had to move out of my apartment in mid December and had to get my car out of the building by January 1st. Having a lowered and kitted car in an underground parkade with a slanted exit would probably be enough for other towing companies to pass on the job. Sterling Towing happily showed up and helped me get my car onto the flatbed while navigating an awkward angle and a gate that kept trying to close on the car. Mike and his awesome driver Joe were extremely thorough and made absolutely sure nothing was scratched or damaged. It's also worth noting that since the car was somewhat able to drive Mike even tried to talk me out of getting it towed. However due to repairs needed and not having insurance on the car we agreed to tow it and took it to his dad's shop (KMF Auto, which I also recommend). When unloading the car Mike was on his hands and knees carefully placing 2x4's and inspecting the car every inch of the way down. I'm always blown away by the level of service Sterling Towing provides. When Mike says he cares about your car, he is not bluffing.

Had a motorcycle that needed transport. Came the same day. Got it done. Did it fast and without any…read moreproblems as this was an Italian bike. Very careful and strapped it down perfect. Dan was great. Excellent service. Good communication. I will be using them again.

Gucci Towing quoted a price for towing 2.2 kms using a flatbed truck. Instead if sending a flatbed…read moretruck they sent a wrecker and had to put dollies on my car and charged me alot more than they quoted me. My decision to use Gucci Towing was based on the price I was quoted. In the end the price was higher than the price I got from another towing company. Won't be using them again.

Do not use!!!!! Their driver Dave Kronewitter stole items from my car. I reported it to the girl at…read morethe front desk as she was in her sandwich and did not receive any call from the management or anything. Horrible.

Chris Heston forgot to pick up my tiny home on wheels at 1:00 on April 28th. When I called at 1:30,…read morethe guy who answered the phone said he'd call me back. He said I was definitely on their books. He called back to say that Chris had forgotten. He said he could be at my place by 3:00. When he arrived around 3:20, there was no apology whatsoever. In fact, he said he couldn't tow me with my 3.5 ft porch cover. I told him we'd already scouted the route. He was surly and I was devastated and then angrier than I can remember being in a very long time. He told me to "take a pill." I told him at least I had a brain; he made some other retort, but I had already gotten into my tiny. I called ASAP towing and they moved my tiny the following Wednesday and said since the overhang didn't extend past 12 ft (my tiny is 8.5 feet wide), it was completely legal to tow my tiny home with the porch awning on. I had lined up numerous people to help me get set up at my new location on April 28th and Chris ended up costing me a LOT of money because those people were not available on May 1st. I will never, ever do business with this company again and I suggest you don't either.

Great and helpful Team at Bayview notably Mike (driver) and Cindy (dispatch). Highly recommend!,read more

have been very familiar with Bayview and found the receptionist/dispatcher doing a job she didn't…read morewant. Drivers nice. Until Today. My elderly parents 82 & 79 arranged to have their car out to Willowbrook Chrysler. The Driver showed up. Great! As the key making could not be done for their car anywhere in Surrey. My mom & I were on the Phone with BCAA. My dad booked under his basic membership. However, my Mom has the Plus membership. BCAA told my mom to go out and give her card to the driver which she did and driver wrote it down. Then told my parents they had to take payment of overtime from them. Pardon? Of course my parents put it on their credit card. Plus Bayview had my Dad's Basic Membership and My Mom's Plus membership. I contacted Bayview Towing to correct this situation. She said "If BCAA said that it's a lie" continued to say more of the same rhetoric. I don't appreciate receptionist/Dispatcher slamming people who have been very caring with my elderly parents. Unlike Bayview Driver who outright told my parents it was "Overtime " and then the receptionist/dispatcher who said "Because your dad only had a Basic Membership and that is the reason for the charge " I explained My Mom, myself and BCAA where on the phone and the BCAA Professional told my Mom to give her card to the driver as she has a plus membership and her tow of 14.5 km would be fully Covered " We stayed on the phone while she did that. Taking advantage of clearly Vulnerable People is exactly what happened as soon as I and the BCAA professional hung up. Bayview said only BCAA can change that so call them. I did call BCAA spoke with a Professional and he tried to get to change and as for a refund for my parents credit card. Bayview said their card already been charged to late. The driver charged their card that is not new information. Both the receptionist/dispatcher and driver took advantage of my parents and didn't give a damn. Bayview did call me back after I hung up and I was on the phone with BCAA. There is absolutely nothing they can say to right this wrong. Since they never tried in the first place. BCAA is well aware of what transpired and has it on their memberships to NEVER use Bayview again for my parents. Willowbrook Chrysler is well aware of what happened to my parents. Luckily the driver hadn't dropped off the car yet. So now Bayview is on the radar of other businesses as well. I can handle someone who clearly doesn't want the job they have receptionist/dispatcher. What I want stand for is taking advantage of Elderly Vulnerable people not my parents or someone else's. That is the reason for my review today. I DO NOT RECOMMEND Bayview towing to ANYONE. What was done to my parents was/is appalling and disgusting. Then Blame it on BCAA. It wasn't BCAA saying it was "Overtime" it was their Bayview Driver. That is exactly what my parents believed they were paying for. Had they known it was my dad's membership card they would not have gotten their credit card. My mom would have quickly referred to her membership number she had given the driver and he wrote down. This what being paid on commission means. Take advantage of anyone you can looks like. Attention Dan and Corey: Corey your sister is the receptionist/Dispatcher I speak of in this review. So the rude, unprofessional and who is Quick to Slam others. That will never change will it Corey Because she is your sister? Time & Date I will listen to the recording of it. Seems to be your answer in a lot of others where you have said the same thing. Here is the philosophy I live by "Do your best to help the situation whether it is your fault or not" "No business is perfect and mistakes happen. It is in that moment that a business defines the business what they do to make it right that matters" Your Receptionist/Dispatcher taught me What Bayview Customer Service is. They showed me how who they are, and I believe them now. Any other towing company is better than Bayview.

The uncle was really nice. It was 175$ in total for towing. Which is a pretty decent rate. He even…read moreoffered us a ride back to the car shop because I know usually they don't do it. hopefully we don't have to tow the car again but if we do, I'll definitely be coming back here.

Excellent service went above and beyond my expectations. I have used a few local companies before…read morebut none as good and help full as these guys. The best thing was that they were cheaper and quicker than the other guy. Highly recommend.

My car broke down at the border and he had to come to the US side to pick us up. The border guards…read morelet him go through the commercial side so he didn't have to wait long there and there was no wait coming back into Canada... we went 7km and he charged me $125 + gst... What a rip off. Do not recommend.

These guys are great, originally called another tow company to tow my car home after it wouldn't…read morestart, turned out to be a nightmare. Have known about We Do Recover Towing for a while now just never had the need to use them until today. The service was second to none, they were right on time, even gave me a courtesy call when he was almost there. Got me from my house to the repair shop in no time, prices were reasonable as well! Thanks for the great service! Will use you again for sure!

Absolutely incredible. They really went above and beyond to assist me when my car broke down at…read morenight and I couldn't reach anyone else by phone. They gave me a jumpstart and even ensured that I safely reached my workplace parking lot. Pure kindness at its best.