The last 3 times I ordered my CPAP supplies, they relentlessly bill me BEFORE they submit to my…read moreinsurance. Last summer they sent the wrong water tank for my CPAP. It arrived the day I left on vacation out of state. I left my old water tank at home. When I arrived at my destination, I discovered the water tank didn't fit my machine, and my machine wouldn't work. The supervisor I talked to in order to fix the situation was extremely rude and unhelpful. They wanted me to pay for the right water tank out of pocket and pay for the overnight shipping. They did finally mail it to me 2-day shipping for no charge, but not until I insisted. The supervisor was so rude she made me cry. Today I waited on hold for 30 minutes during my work day to talk to someone about my bill. There were 10 people on hold before me. Finally there was one person before me. Then the automated system said "there is no one to take your call. Please call back later". I reached out electronically and discovered that when they sent out the bill they had not even tried to submit it to my insurance. The kind girl on the line said they get at least 20 complaints per day about this. Things seemed to go downhill for them a few years ago. Their billing is terrible.

Every single person at this establishment has a really difficult time being civil. Making the…read moresimplest of inquiries is always met with attitude. Even over the phone they're always rude and defensive. Avoid this place like the plague.

THIS PLACE IS AMAZING!!!! Bird, a retired nurse and owner of this store is so welcoming, I was…read moregreeted with a smile he was enthusiastic about helping me and my friend! Come visit great prices, a wide variety of scrubs, and of course some say hi to Bird. Thanks for everything Bird will be back for more!!!

I read the horrible reviews but went here anyway because it was closest & I was tired. The staff…read moregreeted me upon entering and helped me find exactly what I needed. The prices were average and selection was very good as far as brands. I recommend walking in with an open mind They proved the other reviews wrong.

So far, these guys of been very polite and helpful. Their prices are very reasonable, if not better…read morethan anybody else. A good old fashion pharmacy.

I love the staff and the service. Best pharmacy in town. If you want good prices and a hometown…read morefeel, this is the place

This tool has changed my life for good. I can't thank Shawn enough for creating this very special…read moreone of a kind design, where a quadriplegic adult like myself with very little Movement in my hands and arms can button and zip my pants and button up shirts on my own again! It used to take me at least 30 minutes to button a shirt and don't get me started on button up jeans, so I always would wear something pull up or pull over, and would usually ask someone to help me button and zip when I had to wear something more presentable. Thanks to this wonderful tool I can literally button or zip myself up In under 5 minutes. I can't express how these little things make me feel so self reliant. If you have mobility issues in your hands and or arms try this out, for 8 bucks, I mean come on! It's worth thousands for the way it's given me my Independence back in a big way!

Seems to be permanently. So sad to lose this business. Now we need to drive to Salt lake city for…read moresupplies.

For anyone having to deal with a breast cancer diagnosis, this shop needs to be at the top of your…read morelist! Debra-Lynn's has a huge variety of items to make you more comfortable and feel beautiful. I had a friend that was recently diagnosed, and I was able to send her a couple items for her post-surgery recovery. The staff is very knowledgeable, supportive and kind. I am grateful for their help and highly recommend this shop.

Valley Medical and their Home company are totally worthless when it comes to service on CPAP…read moreequipment. They made a mistake and didn't know how to fix it, didn't bother to tell me, and for months I have been trying to get it fixed. Finally sort of got it fixed, so thought great now I can finally get my supplies, no - they are waiting for the compliance report that I did over month ago, but wait, I can't have done the compliance because they dated my receipt of my cpap for last month. They definitely do not know what they are doing, and their sleep central ordering is ridiculous. If I could change vendor I would, in a heartbeat. I can't imagine anyone else is as bad as this is.

My husband visited VHM to order a C-pap mask. The service person said it would be shipped and…read morewould arrive by Friday. It didn't. Two more times he went back, with the same results. (the last time, the employees were involved in a pizza party.) I called Sleep Central, a company which fills the orders for VHM. They had never received an order for my husband, although his name and info had been entered into their computer. Sleep Central called VHM, and was told rudely that VHM doesn't take orders for supplies. I also use a C-pap machine, and have ordered supplies there in the past with good results. No idea what's going on there now, but i have no plans to go back and find out. Step up, VHM, or you're going to lose all your customers.