I highly recommend Michelle for multiple reasons! 1. I was…read moregreeted as soon as I walked in and I felt very welcomed by her team! 2. Her whole office was nice and neat! And it smelled good haha 3. I came in with lots of questions and she was able to help me with every one! 4. Michelle has great customer service and I will recommend anyone to her! Thank you Michelle!

I appreciate always knowing that State Farm is knowledgeable and able to answer all my questions…read more Insurance Agent Arthur Hover has been a wealth of knowledge in understanding which policy is best for me even though when my circumstances change.

Craig and his team roll out the red carpet for their clients! They make sure their policy holders…read moreare properly insured and they are personally their for you when disaster strikes! Insurance is something we don't really think about until we are in a desperate situation. Make sure you have a hands-on insurance agent and the backing of a great company - that's who you will want on your side when you need them!

I cannot say enough about the amazing customer service at this office! All of the agents are…read moreextremely helpful and friendly! Tiffany went out of her way to find me the best policy and all of the discounts possible. I just purchased a new car and although I have moved out of the area, I still prefer to use them over my local branch.

I was called by Tony Metcalf. He was following up with me on a online interest for a quote I had…read moredone. I can't say enough about how helpful he was. He took the time to explain everything little detail to me and compare it to my insurance I had at the time (which I found out was actually terrible) I never once felt like I was trying to be sold something but that he was just trying to help me the best he could. He made Allstate look like a great company and I ended up switching at the end of the call. Again I am so thankful for Tony's help and kindness. I hope the right person reads this because he deserves to be recognized! Thank you!

I have been working with Mario Razo for a while now, first for my auto coverage and now for my home…read moreowners insurance. Love how he is always accessible and willing to answer all my questions. If he doesn't have all the information, he makes sure he gets back to me once he does. Very responsible, helpful, and caring agent. Would recommend him to anyone.

Wayne was great! It seems to be that it is actually possible to have a friendly, professional and…read morewarm person give amazing customer service! And, a real life person! So much is online and through impersonal media. Recently relocating to Redding, I wanted to feel connected to as many actual living, breathing people as possible-Wayne set me up with renters insurance for my new little place in a snap and was detailed in his explanation of my policy-not in the annoying blah-blah-blah kind of way people on the phone are from big dot com companies. I would recommend Farmers and more specifically, Wayne Miller over on Churn Creek to everyone I know! 5 Stars!

By far the BEST insurance company and agency in Northern California!!! When my husband and I first…read moregot married I talked to him about the insurance and how we could probably get insurance a lot cheaper somewhere else as, we have MULTIPLE vehicles insured through Wayne Miller and Farmers. He told me that he's been with Wayne for 30 years and he and Farmers have ALWAYS done him right. Well, a few years later I found out how true that was! My husband and I got into an accident caused by an uninsured, unlicensed, impaired driver that nearly totalled our truck. I honestly could not believe how quickly our truck was repaired and the claim settled. I didn't know that ANY insurance companies worked that fast and WITHOUT headaches! Not only is Farmers AMAZING but, so are Wayne and his receptionist Paula. Instead of mailing in our payment to Farmers every month, we walk it in just to say hello to Wayne and Paula. Even during the CARR fire when their phones were ringing off the hook, they had a big smile, hello and, "how's your day going? ". I probably would have been cracking and definitely not smiling under that much stress! Lol So, if you ask me if it's worth it to pay a little more for your insurance, I'd say, ABSOLUTELY!!! If you ask me which Farmers insurance company you should sign up with, I'd definitely say, Miller Insurance on Churn Creek! By far the BEST insurance company, agent and worth EVERY penny!!!

Very professional to work with. She had the answers to all of our Medicare questions and chose the…read morecorrect supplement to add to our plan. She is the best !

From the owner: We care about our customers and want only what is right for them and their family. We will be there…read morefor them when the unexpected happens and life gets in the way. We are here to help them make their dreams come true and are proud to have helped hundreds of people all over the country protect what matters most to them and plan for the future.

I would not recommend this business based on my personal experience. Called on Tuesday 7/15/2025…read moreand spoke with the front desk person for 23 minutes providing all my personal information for home and auto insurance quotes. She stated that I would receive a call within the next business day or two. I was not contacted by their office. I happened to pass by their office on Friday 7/18/2025 and decided to go inside to follow up. The gentlemen in the office located to the left as you enter the office greeted me. I told him I was waiting on some insurance quotes and was wondering what happened. He stated he would look into it and get to back to me. I provided my contact information again. I received a call on 07/22/25 from an agent and she stated that she would get back to me by the end of the week at the latest. As of today 08/5/25 I have not heard back from their office.

If you need to communicate via email, for whatever reason, DO NOT waist your time trying to ask for…read morea quote from this company. "Due to time constraints and policy issues we are unable to gather information for a basic quote via email."

My wife and I have insurance with Bryan McGruder at State Farm for several years now, and he and…read morehis team are truly the best! We started with car insurance, and renters insurance. Since then, Bryan and his team have been very helpful in educating us on bundling options with life insurance, and business insurance which we now have. We love that his offices are easy to get a hold of, and very personable. They are very educated, professional and always there to help in any way! We also run a small business, selling items at events as a vendor, and we are constantly asked to update our business insurance to add certain coverages and locations. A quick email or call, and Bryan or his team handle it right away. I've truly never experienced such exceptional service from an insurance company. State Farm is fantastic, and Bryan's office and team will be my provider for life, they are simply the best!

Super friendly and helpful. Took the time to answer all my questions and give all my opinions. Very…read morepleasant experience and I would recommend them to everyone needing insurance.

Great friendly office with an incredible staff. Everyone goes above and beyond. I love the…read morepersonalized service. I don't feel like just another number here. Dawn and her staff were able to get us the best possible insurance at the best price.

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Redding, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

Huge appreciation to Allen, such a gentlemen, got me a quote on spot, so quick and simple, very…read morecommutative, amazing customer service, truelt love acceptance insurance, they are so welcoming and just overall amazing!

Helpful employees, although they charge a $28.00 fee to make any changes to your policy...read more

Mike came through on getting us a refund on a sold house. We thought it was paid through escrow…read morebut it was not and Mike found it. Thank you so much Mike. He assured me we would receive it yet I had doubt because of the insurance company, not Mike. Not only was he able to get us the refund, it was in our hands in about 10 days. It was not a lot of money, $845, but it does cover a quick trip to Vegas, Thank you Mike. Cheers!

if I could give 0 stars if I could. They never answer their phone. They never call you back. Their…read moreA-I is a joke.