I would give 0 stars if possible 1. They canceled my moms…read morecoverage with out telling her the day she was supposed to get evaluated for her second knee replacement 2. They stop covering her insulin with out telling her making her deal with blood glucose in the 300s that could kill her 3. The cost of her meds are so high she can't afford her insulin.

Wish I could give 0 stars as my experience was not good with both the website and some of the…read moreproviders with the fact I'm Transgender - Their LiveHealth service is generally unresponsive and forces me to use Microsoft Edge to even be able to join appointments. - Had one appointment where they did not properly communicate when it would start and tried to put the blame on me (ended up having to go to an emergency call to get some refills) - Camera stopped showing in the call (was working fine outside of the call) two minutes before the doctor joined, which was around 7 minutes after my appointment was supposed to start, was told I'd have to wait another week when I desperately needed refills on my psych medication, and ended up getting Deadnamed while I was troubleshooting and really didn't care when I called them out on it (This was my 4th appointment with this person).

Steve is the man. Made getting affordable insurance painless, and extremely helpful at resolving…read morethe few issues that have popped up. Highly Recommended.

From the owner: Taff's Insurance Services is a full service insurance agency serving all of Northern California…read moresince 1976.Representing most insurance carriers, including United Healthcare, Anthem Blue Cross, Blue Shield as well as plans offered from Covered California. Whatever your needs are, Taffs Insurance Services has the experience and plan portfolio to meet the insurance needs of most every client. That, in conjunction with a dedication to providing excellent service, explains Taff's insurance has been so successful for close to 50 years.

Russell Hudson is an expert! He answered our many questions and took additional time to navigate…read moreand compare plans for my elderly mother. I highly recommend Russell Hudson!

Shawna was very helpful in explaining my healthcare options and was pleasant and well-informed…read more I am thankful and pleased to recommend her to anyone who is in need of insurance policy assistance.

Great service and honesty . Super amazing people that get the job done and honest workread more

Jennifer is amazing, she works hard to make sure you get what you need at the best price. Very…read morepersonable and explains things so non insurance knowledgeable people understand.

Craig and his team roll out the red carpet for their clients! They make sure their policy holders…read moreare properly insured and they are personally their for you when disaster strikes! Insurance is something we don't really think about until we are in a desperate situation. Make sure you have a hands-on insurance agent and the backing of a great company - that's who you will want on your side when you need them!

We've carried insurance with Craig for years and have always been very satisfied with the service…read morethat both he and his staff provide to us. We'll never go anywhere else.

Ross Rogers is a true class act. He's a highly intelligent…read moreand professional gentleman who clearly knows what he's doing. Ross is an expert in all things health insurance and Medicare, and his guidance reflects years of experience and deep industry knowledge. If you're looking for someone who genuinely cares and delivers with integrity, Ross is your guy. You will not be disappointed.

As a small business owner with less than 5 employees, I needed help offering insurance benefits for…read moremy staff. Ross has been AMAZING! He found affordable coverage options, helped get it all set up & he meets with any of my new employees in addition to being available for any questions we may have. During some staff turnover it came to light that I had been paying insurance premiums for an employee who hadn't worked for me in almost 2 years! Totally my fault, but Ross took the initiative to help get a majority of those premiums refunded to me. Again, we're a small office with only two employees actually using the insurance benefits, so I'm sure we're not a huge source of revenue for Ross, but his customer service for us is stellar as if we were a huge client. Highly recommend!

Shasta Health Services was extremely helpful in assisting us in obtaining part B medical coverage…read more From the consultation through the purchase, Ross went out of his way to inform us on availability and guidelines pertaining to our specific situation. Highly Recommended! Thank you so much!

Took a flustering situation and made it so easy in under a half hour…read more All signed up and covered. Pre or post Medicare age. We were losing coverage and needed some help understanding our options. Got a tailored plan based off of age, income, employment status, medical needs, dependents, preferred DR's and Hospitals, typical insurance usage, prescriptions, etc etc. I was told before I left, if I had any questions or issues arise along the way, to give them a call for anything related to our plan, coverage or billing. So the excellent service didn't stop at the point of making the first payment. If you are lost in a sea of plans, make your appointment! Thanks for all your help yesterday Marci !!

Super friendly and helpful. Took the time to answer all my questions and give all my opinions. Very…read morepleasant experience and I would recommend them to everyone needing insurance.

Working with Bryan McGruder's Office has been such a pleasure. From the personalized phone calls,…read morewhere they explained so many things in detail, I felt very informed and like I had all the information to make a good decision for myself and my family. They were not pushy, they tried to help me save money, and they were just all around pleasant to work with. This has not always been my experience when I have needed insurance in the past. So it was like a breath of fresh air being able to work with someone that I felt was actually compassionate and wanted to help my family. I will not go anywhere else for insurance! If you want to work with an amazing team, that has YOU as the consumer in mind, look no further!