I would give 0 stars if possible 1. They canceled my moms…read morecoverage with out telling her the day she was supposed to get evaluated for her second knee replacement 2. They stop covering her insulin with out telling her making her deal with blood glucose in the 300s that could kill her 3. The cost of her meds are so high she can't afford her insulin.

Wish I could give 0 stars as my experience was not good with both the website and some of the…read moreproviders with the fact I'm Transgender - Their LiveHealth service is generally unresponsive and forces me to use Microsoft Edge to even be able to join appointments. - Had one appointment where they did not properly communicate when it would start and tried to put the blame on me (ended up having to go to an emergency call to get some refills) - Camera stopped showing in the call (was working fine outside of the call) two minutes before the doctor joined, which was around 7 minutes after my appointment was supposed to start, was told I'd have to wait another week when I desperately needed refills on my psych medication, and ended up getting Deadnamed while I was troubleshooting and really didn't care when I called them out on it (This was my 4th appointment with this person).

Steve is the man. Made getting affordable insurance painless, and extremely helpful at resolving…read morethe few issues that have popped up. Highly Recommended.

From the owner: Taff's Insurance Services is a full service insurance agency serving all of Northern California…read moresince 1976.Representing most insurance carriers, including United Healthcare, Anthem Blue Cross, Blue Shield as well as plans offered from Covered California. Whatever your needs are, Taffs Insurance Services has the experience and plan portfolio to meet the insurance needs of most every client. That, in conjunction with a dedication to providing excellent service, explains Taff's insurance has been so successful for close to 50 years.

Russell Hudson is an expert! He answered our many questions and took additional time to navigate…read moreand compare plans for my elderly mother. I highly recommend Russell Hudson!

Shawna was very helpful in explaining my healthcare options and was pleasant and well-informed…read more I am thankful and pleased to recommend her to anyone who is in need of insurance policy assistance.

exceptional in every way. Knowledge, servic, goes above and beyond. highly recommend Jennifer.read more

Jennifer is amazing, she works hard to make sure you get what you need at the best price. Very…read morepersonable and explains things so non insurance knowledgeable people understand.

Craig and his team roll out the red carpet for their clients! They make sure their policy holders…read moreare properly insured and they are personally their for you when disaster strikes! Insurance is something we don't really think about until we are in a desperate situation. Make sure you have a hands-on insurance agent and the backing of a great company - that's who you will want on your side when you need them!

I cannot say enough about the amazing customer service at this office! All of the agents are…read moreextremely helpful and friendly! Tiffany went out of her way to find me the best policy and all of the discounts possible. I just purchased a new car and although I have moved out of the area, I still prefer to use them over my local branch.

Ross Rogers is a true class act. He's a highly intelligent…read moreand professional gentleman who clearly knows what he's doing. Ross is an expert in all things health insurance and Medicare, and his guidance reflects years of experience and deep industry knowledge. If you're looking for someone who genuinely cares and delivers with integrity, Ross is your guy. You will not be disappointed.

As a small business owner with less than 5 employees, I needed help offering insurance benefits for…read moremy staff. Ross has been AMAZING! He found affordable coverage options, helped get it all set up & he meets with any of my new employees in addition to being available for any questions we may have. During some staff turnover it came to light that I had been paying insurance premiums for an employee who hadn't worked for me in almost 2 years! Totally my fault, but Ross took the initiative to help get a majority of those premiums refunded to me. Again, we're a small office with only two employees actually using the insurance benefits, so I'm sure we're not a huge source of revenue for Ross, but his customer service for us is stellar as if we were a huge client. Highly recommend!

Shasta Health Services was extremely helpful in assisting us in obtaining part B medical coverage…read more From the consultation through the purchase, Ross went out of his way to inform us on availability and guidelines pertaining to our specific situation. Highly Recommended! Thank you so much!

Took a flustering situation and made it so easy in under a half hour…read more All signed up and covered. Pre or post Medicare age. We were losing coverage and needed some help understanding our options. Got a tailored plan based off of age, income, employment status, medical needs, dependents, preferred DR's and Hospitals, typical insurance usage, prescriptions, etc etc. I was told before I left, if I had any questions or issues arise along the way, to give them a call for anything related to our plan, coverage or billing. So the excellent service didn't stop at the point of making the first payment. If you are lost in a sea of plans, make your appointment! Thanks for all your help yesterday Marci !!

My wife and I have insurance with Bryan McGruder at State Farm for several years now, and he and…read morehis team are truly the best! We started with car insurance, and renters insurance. Since then, Bryan and his team have been very helpful in educating us on bundling options with life insurance, and business insurance which we now have. We love that his offices are easy to get a hold of, and very personable. They are very educated, professional and always there to help in any way! We also run a small business, selling items at events as a vendor, and we are constantly asked to update our business insurance to add certain coverages and locations. A quick email or call, and Bryan or his team handle it right away. I've truly never experienced such exceptional service from an insurance company. State Farm is fantastic, and Bryan's office and team will be my provider for life, they are simply the best!

Super friendly and helpful. Took the time to answer all my questions and give all my opinions. Very…read morepleasant experience and I would recommend them to everyone needing insurance.