I was called by Tony Metcalf. He was following up with me on a online interest for a quote I had…read moredone. I can't say enough about how helpful he was. He took the time to explain everything little detail to me and compare it to my insurance I had at the time (which I found out was actually terrible) I never once felt like I was trying to be sold something but that he was just trying to help me the best he could. He made Allstate look like a great company and I ended up switching at the end of the call. Again I am so thankful for Tony's help and kindness. I hope the right person reads this because he deserves to be recognized! Thank you!

I have been working with Mario Razo for a while now, first for my auto coverage and now for my home…read moreowners insurance. Love how he is always accessible and willing to answer all my questions. If he doesn't have all the information, he makes sure he gets back to me once he does. Very responsible, helpful, and caring agent. Would recommend him to anyone.

GO SOMEWHERE ELSE!!! They do not care about their customers!…read more I have been with Danny Day Allstate since August 5, 2014; so roughly 9 years. To say I'm disgusted with them and their lack of accountability is an understatement! I have my monthly premium payment come straight out of my bank on or about the 20th of each month. I called their office on 5/18 and spoke with Gracie. I explained I needed to postpone my payment a few days and asked if that would cause any coverage issues. I was told had 10 additional days (on or before the 30th) to pay with no penalty and no adverse actions against my coverage. I told Gracie "so I should cancel my scheduled auto pay so it doesn't go through, then call or go online and pay". She said "yes" All was great ... or so I thought. I immediately canceled my auto pay; then paid my monthly payment on 5/30/23. Next thing I know I get an email at 1:50am today (6/05/23) from Danny Day Allstate saying to call their office to avoid policy cancellation!! I call and speak with Leticia Smith who tells me since I CANCELED the auto pay; my entire 6mo policy balance is due in full. She further stated I have no coverage effective 6/04/23 (yesterday) and my policy will terminate 6/12 of payment is not received. Leticia said GRACIE SHOULD HAVE CANCELED/SUSPENDED the auto pay when I called. Then once I made the monthly payment on the 30th it would start back up with the next payment being due 6/20/23. Although Leticia admitted this was an error on Gracie's part and I did as Gracie instructed; there was nothing they could do. I owe my 6mo premium balance in full. I was also informed Gracie is no longer employed there (NOT SURPRISED) WTF!?!?? I asked to speak with Danny Day directly and was placed on hold; Leticia returned and said "Danny wants to know if you're able to pay the amount due in full" SERIOUSLY... NO! I was told that Danny couldn't do anything and I need to pay the policy premium in full or coverage will terminate 6/14. HORRIBLE WAY TO TREAT A LOYAL CUSTOMER OF ALMOST 10yrs!!!

Once again they have sent me to collections with ZERO communication, and the collections is because…read moreI was apparently suppose to pay a month in advance, and since I didn't they still canceled my policy, then sent me to collections on the amount for the month I didn't even have coverage! I will not be going through them again, and if you are like me, and things are tight, and you are not positive you can pay for a month in advance, DO NOT USE THEM! Because they will drop your credit, for not paying them in advance!

Great friendly office with an incredible staff. Everyone goes above and beyond. I love the…read morepersonalized service. I don't feel like just another number here. Dawn and her staff were able to get us the best possible insurance at the best price.

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Redding, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

Avoid allstate if you can.. youll be in a much brighter place elsewhere. Allstate is and has been a…read morereal hassle to talk to.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As a dedicated Allstate Agent located in Anderson, I know how important it is to insure what matters most to you. I love the opportunity to get to know you and help you to find the solutions that meet your insurance needs. Call me today!

Juli and her team are always available to help us with our auto and home insurance. Very caring and…read morepatient with us seniors, explains everything so well. With monthly payments available it works for our fixed income budget. For us so worth the drive from Shingletown CA to Red Bluff CA.

Everyone is nice, and it's good to see good reviews. However, in my case, I'm finding them…read moreinefficient and lack attention to detail. It's makes me worried, that if I have a claim, will it be handled efficiently? Because of the inefficiency, I will be double charged this month, which is December as in Christmas time, and I'm on ssd with limited income. To have to make a double payment because things were not taken care as they should have been is very frustrating. I'm sure there are few of these problems, but it's me and I'm upset.

So, just like the other guy telling you how unprofessional this company is a I have to leave a…read morereview of how unprofessional this company is. I've been with this company almost 13 years and I'm very dissatisfied. I've had issues of canceling policies only to realize six months later I'm still being charged. The owner is super unprofessional thanks said it's OK to yell and scream at a client on the phone, when they have a very important question about homeowners and I need an answer and the person is reading the text messaging and not replying so when you ask them why they cannot reply in an hour and a half time, but just keeps reading my messages, I told him if he's busy, just say so but instead he calls me and starts yelling and screaming at me every time he drops the ball he has 1 million excuses today. His excuse was his mothers in the hospital before it was his knee surgery so yeah if you want to have an unprofessional whiny agent this is the one for you. I would highly recommend Allstate in Redbluff, California. The turnover at his business is constant. Anytime I've ever needed help with something it's been an issue. Highly recommend do not use this business you've been warned.

Kevin is the best, has been very helpful even when I sent him an email after hours. Thank you Kevin…read morefor you dedication to your profession. I highly recommend Kevin. He also saved me money when I switched companies.

Helpful employees, although they charge a $28.00 fee to make any changes to your policy...read more

Was suppose to open at 9 have been waiting for an almost an hour now and no one has showed up how…read moredo you run a business if you don't open on time

Well staffed, on top of things and very quick to resolve any questions. We have been with Travis…read moreand Matt for years and have enjoyed excellent service and competitive pricing.

Great service, very responsive, and helped me find the best coverage for our needs. Highly…read morerecommend!