I would not recommend this business based on my personal experience. Called on Tuesday 7/15/2025…read moreand spoke with the front desk person for 23 minutes providing all my personal information for home and auto insurance quotes. She stated that I would receive a call within the next business day or two. I was not contacted by their office. I happened to pass by their office on Friday 7/18/2025 and decided to go inside to follow up. The gentlemen in the office located to the left as you enter the office greeted me. I told him I was waiting on some insurance quotes and was wondering what happened. He stated he would look into it and get to back to me. I provided my contact information again. I received a call on 07/22/25 from an agent and she stated that she would get back to me by the end of the week at the latest. As of today 08/5/25 I have not heard back from their office.

If you need to communicate via email, for whatever reason, DO NOT waist your time trying to ask for…read morea quote from this company. "Due to time constraints and policy issues we are unable to gather information for a basic quote via email."

I just got a great auto insurance rate with Giles Insurance Brokers out of Anderson, CA…read more I had been with Allstate for 20 years, and switched to Progressive about a year ago for a lower rate. This past renewal, Progressive sent me a letter telling me they were raising mine and my hub's rates by 30%, at no fault of our own. They said it was due to demographics. Of course I was not happy. They wanted $210 per month to insure 2 cars, one with full coverage and one with liability only. Tiffany at Giles got all three of our cars covered with full coverage, a $500 collision deductible and a $100 comprehensive deductible, for less than that with Nationwide / Allied, which is an A+ rated company. She really took the time to look at the best options for us. Great, friendly service...check it out if you want to get a quote, and remember your broker doesn't have to live in the same town as you...you typically only talk to them on the phone, right? And if you are going direct to the insurance company, like I was with Progressive, definitely make the change to a broker...they really work for you and not dealing direct with the insurance company yourself is so nice. There are no fees from you to broker either, the insurance companies pay their fees. It's like having a personal shopper, but for insurance, saving you loads of time and aggravation. Bottom Line: Call Giles Insurance and ask for Tiffany, and tell her I sent ya...you will be happy you did! :)

Giles Insurance is Amazing!!! Beyond the best service I have received at any insurance office ever!…read moreBeth Stephens goes out of her way to make sure you are 100% happy with your insurance experience and offers so many options, I send everyone here and plan to be with them for years to come!!

An amazing agent that went above the call of duty for finding insurance for a duplex down in…read moreSacramento. Amazingly friendly - highly recommend!!!

Pizza is always amazing and very friendly,helpful staff. When in pleasant hill, go to Melos.read more

I was called by Tony Metcalf. He was following up with me on a online interest for a quote I had…read moredone. I can't say enough about how helpful he was. He took the time to explain everything little detail to me and compare it to my insurance I had at the time (which I found out was actually terrible) I never once felt like I was trying to be sold something but that he was just trying to help me the best he could. He made Allstate look like a great company and I ended up switching at the end of the call. Again I am so thankful for Tony's help and kindness. I hope the right person reads this because he deserves to be recognized! Thank you!

I have been working with Mario Razo for a while now, first for my auto coverage and now for my home…read moreowners insurance. Love how he is always accessible and willing to answer all my questions. If he doesn't have all the information, he makes sure he gets back to me once he does. Very responsible, helpful, and caring agent. Would recommend him to anyone.

Worst experience I ever had with insurance. Staff does not know what they are doing and make a new…read morepolicy for home or auto very labor intensive.........for you! Thank goodness, I never had a claim if acquiring insurance is so convoluted. Did not renew my bundled insurance package. 6/2025

Patrick is amazing. He has gone above and beyond for me and my family. I used him for my business,…read moreHome and auto policies. He even came to me at my work to sign documents.

Best insurance place I have used by far! Ed and his team offer the best value around as far as I am…read moreconcerned, they take care of all my insurance for numerous vehicles, and home insurance and anytime I need help they answer quickly and get it done!

From the owner: Insurance Agent for Auto, Home, Life, and Business. Call us today or stop by our office to receive…read morea quote.

My experience was exceptional customer service. Nancy helped get me the best price for my monthly…read morerate. She was very friendly and professional. I highly recommend this company and ask for Nancy! Friendly, professional, extremely helpful and accommodating.

the Redding branch next to goodwill, the office lady dropped my sr22 after I said I needed it, she…read morestated she would add it back on just in case and then didn't. and I lost my license cuz of it and since I don't have a license I lost my job and now I can't pay for my car that I paid the policy for a year on. thanks so much!

Mike came through on getting us a refund on a sold house. We thought it was paid through escrow…read morebut it was not and Mike found it. Thank you so much Mike. He assured me we would receive it yet I had doubt because of the insurance company, not Mike. Not only was he able to get us the refund, it was in our hands in about 10 days. It was not a lot of money, $845, but it does cover a quick trip to Vegas, Thank you Mike. Cheers!

If I could give zero stars I would. Got screwed over due to a mistake Goosehead made, and we are…read morebeing told there is nothing THEY can do to make it right. Also, the guy by the name of Tom is a piece of work, good luck getting anything but attitude and unanswered questions from that guy. Sorry Tom, but a pretty big life changing mistake that was made on your end does not require an "I'm sorry", it requires a reasonable solution. Please do not waste your time coming here, there's way better insurance companies that actually care about their clients. Do better Goosehead...

Brett Ellien is exceptional - in fact, all my interactions with Kyle Vowell's team have been total…read moreprofessional, got back to me same day. Listened to what I needed, delivered quotes for various options - all within hours. Great service, knowledge, and fast. Thanks Brett.

I've had several times that I have had to make a call and they were always there to help me even go…read moreof it he was busy with the fires I would always get help nothing major just needed roadside assistance twice thank you very much for the good good help!!!!!