I would not recommend this business based on my personal experience. Called on Tuesday 7/15/2025…read moreand spoke with the front desk person for 23 minutes providing all my personal information for home and auto insurance quotes. She stated that I would receive a call within the next business day or two. I was not contacted by their office. I happened to pass by their office on Friday 7/18/2025 and decided to go inside to follow up. The gentlemen in the office located to the left as you enter the office greeted me. I told him I was waiting on some insurance quotes and was wondering what happened. He stated he would look into it and get to back to me. I provided my contact information again. I received a call on 07/22/25 from an agent and she stated that she would get back to me by the end of the week at the latest. As of today 08/5/25 I have not heard back from their office.

If you need to communicate via email, for whatever reason, DO NOT waist your time trying to ask for…read morea quote from this company. "Due to time constraints and policy issues we are unable to gather information for a basic quote via email."

Navigating all the options when approaching Medicare can be very confusing. TV adds promising the…read moreworld of services and advertising in the mail overloaded me. I found Margy and liked her straight forward approach to Medicare choices. I asked a lot of questions and many directed toward future Customer Service after I choose plans. She answered all my questions straight forward and did not avoid any direct answers. No giant call center and no pressure tactics. Just friendly help with back up staff when needed. She got me all set up with my Medicare choices and prescription Part D too. All the options offered to me are specific to my residence area and she will review with me as needed. I can travel with confidence that my plans will support me in retirement. I like the fact that she represents almost all companies and doesn't push one carrier who she tied to like many big companies. There was never a worry that my coverage would not be effective in time as she is always in contact so I know I am in good hands.

Margy is absolutely wonderful! She had us in and out in twenty minutes. We never could have done…read morethis without her! She knows all the best insurance plans! So terrific!!!!!

Well staffed, on top of things and very quick to resolve any questions. We have been with Travis…read moreand Matt for years and have enjoyed excellent service and competitive pricing.

Great service, very responsive, and helped me find the best coverage for our needs. Highly…read morerecommend!

I was called by Tony Metcalf. He was following up with me on a online interest for a quote I had…read moredone. I can't say enough about how helpful he was. He took the time to explain everything little detail to me and compare it to my insurance I had at the time (which I found out was actually terrible) I never once felt like I was trying to be sold something but that he was just trying to help me the best he could. He made Allstate look like a great company and I ended up switching at the end of the call. Again I am so thankful for Tony's help and kindness. I hope the right person reads this because he deserves to be recognized! Thank you!

I have been working with Mario Razo for a while now, first for my auto coverage and now for my home…read moreowners insurance. Love how he is always accessible and willing to answer all my questions. If he doesn't have all the information, he makes sure he gets back to me once he does. Very responsible, helpful, and caring agent. Would recommend him to anyone.

I have had AAA insurance for ten years. I need an SR22 and all of a sudden my insurance is…read morecanceled.. unreal. DO NOT PAY THEIR EXTORTION FEES. Twice I called for a tow, my husband and I both have towing and paid extra for it... and they refused to tow our car... I DO NOT recommend their insurance AT ALL. Make no mistake, they are a conglomerate company making money off the little guy. Avoid this company at ALL COST.

This is my nearest AAA office since we don't have one in Red Bluff. I'm up here in Reddng often…read moreenough it's more or less convenient. I don't have their insurance, but I do like that they have DMV services here and it sure beats waiting in line at the DMV for sure. I am a member with the AAA road service as I'm on the road a lot and it's good to have them to change a flat or something. Not had to use in years but it's good to have.

We have been clients of Scott's office for over 25 years and have always been treated honestly,…read moreprofessionally, and with great care. We've worked with several of their agents, most recently Cale, who was very personable and knowledgeable. He made the review process so easy, and dare we say - almost fun!? We recommend Scott Schumacher's State Farm office to anybody and everybody!

Robert was very helpful and informative. As frustrating as the prices of insurance is due to the…read moreCalifornia issues. Robert helped to reduce my costs and explained my policies well.

Spencer is easy to talk to and gave me a good quote, bundling home with car, on insurance.read more

The employees are wonderful. I stay here because of them If…read moreyou ever need any help just call them. Great people! State farm is a little higher sometimes, but customer service is wonderful and you can't put a price on quality service!

So, just like the other guy telling you how unprofessional this company is a I have to leave a…read morereview of how unprofessional this company is. I've been with this company almost 13 years and I'm very dissatisfied. I've had issues of canceling policies only to realize six months later I'm still being charged. The owner is super unprofessional thanks said it's OK to yell and scream at a client on the phone, when they have a very important question about homeowners and I need an answer and the person is reading the text messaging and not replying so when you ask them why they cannot reply in an hour and a half time, but just keeps reading my messages, I told him if he's busy, just say so but instead he calls me and starts yelling and screaming at me every time he drops the ball he has 1 million excuses today. His excuse was his mothers in the hospital before it was his knee surgery so yeah if you want to have an unprofessional whiny agent this is the one for you. I would highly recommend Allstate in Redbluff, California. The turnover at his business is constant. Anytime I've ever needed help with something it's been an issue. Highly recommend do not use this business you've been warned.

Kevin is the best, has been very helpful even when I sent him an email after hours. Thank you Kevin…read morefor you dedication to your profession. I highly recommend Kevin. He also saved me money when I switched companies.

My experience was exceptional customer service. Nancy helped get me the best price for my monthly…read morerate. She was very friendly and professional. I highly recommend this company and ask for Nancy! Friendly, professional, extremely helpful and accommodating.

Omg ! Kristi is amazing she went out of her way and above and beyond her kindness and service was…read morebeyond customer service I would recommend her to every person who needs car insurance..thank you