Several people work here but Kathy has always done my taxes and she gets me a great return every year, super helpful kind and professional. Highly recommended read more

INCOMPETENT & DANGEROUS. My wife and I used Ziptax for three consecutive years for our personal taxes, and it has taken another two consecutive years to repair all the damage. I do not enjoy leaving 1-star reviews and rarely ever do, but this business has caused us so much distress that it would be unfair not to warn others before contacting this office. We switched to another local tax resolution and preparation office, and we were stunned upon deeper investigation to find out just how bad our situation was after using Ziptax. We were slammed with IRS penalties, interest, and found that Ziptax not only neglected to file our taxes correctly, they also purposely left out write-offs they claimed had been entered. Ziptax filing errors and incompetence has cost us thousands of dollars, and we are still working to resolve the problems they caused. The tax preparer we worked with overlooked basic forms that were needed to file for health insurance and college expenses, and ultimately refused to include legitimate tax write-offs on our behalf. We were then forced to file an IRS amendment, and she submitted incomplete documentation several times causing the IRS to close out the amendment due to missing information. Ziptax makes no attempt to discuss your tax situation in an effort to maximize your refund or limit the amount owed. Our experience was that of a slam & jam tax prep company that simply looks for the fastest, easiest way to submit the return. I have to assume Ziptax is at least capable of filing basic personal taxes on some level, otherwise they would be out of business by now. But do yourself a favor, interview your tax preparer before working with them and ask them about their process. We failed to do so initially with Ziptax, and it cost us dearly. Better yet, skip Ziptax altogether and find a more competent company in town. read more

I cannot say how much I am impressed with ZipTax! Colette saved my husband and I THOUSANDS of dollars in taxes with a simple suggestion to open an IRA account! I inadvertently made a big mistake after filing with Turbo Tax and I panicked after getting a letter from the IRS. The folks at H&R Block gave me incorrect information, telling us we couldn't refile, but they were WRONG! I cannot thank ZipTax and especially Colette enough for saving us so much, Plus we got a REFUND!! Needless to say, we will DEFINITELY be back next year! read more

I own a small business in Redding and last year we decided it was time to look for a new bookkeeper. A friend recommended Ziptax and after meeting with Heather and her crew we felt very comfortable with their approach. They took over bookkeeping services late in 2019 and are incredible. They are quick to respond to questions, and were incredibly helpful when we changed business structures in the middle of 2020. I won't go anywhere else and have no complaints. An amazing and knowledgeable crew, reasonably priced, responsive and very personable to deal with. read more

Heather reviewed my taxes prepared by another and was able to save me money! She was so knowledgable and quick to respond to my many questions during the process! Thank you Zip Tax for great service! read more

For anyone looking for a pleasant way of spending the time doing the unsavory task of tax filing please do yourself a favor and make an appointment with Charlotte over at Ziptax. An absolute charmer with nothing but good vibes and years of experience. Shes a sweetheart that will send you away with a pep in your step and some money in your pocket. Worth every penny!!! read more

Need taxes done? People at Zip Tax are awesome. They go the extra mile. They are a friendly, knowledgeable, trustworthy and hard working group. Redding is fortunate to have them! read more

I've been using Zip Tax for my Construction Company's tax preparation for the past 10 years; they are very knowledgeable and hands down one of the best companies to work with. They know the ins-and-outs of the tax laws and are always up to speed on the new legislation. They make the tax season very pleasant; staff is always friendly and helpful. Tax season can be very stressful and tensions are usually high but you never notice with their staff. I have been so pleased with the quality of work Zip Tax does, I now utilize their bookkeeping services. Owning a Construction Company, I have lots of accounts payable and reconciling that require a quick turnaround. I have never had any issues with vendors not receiving their payments promptly. I have multiple subcontractors that coordinate with Zip Tax to pick up their checks. I highly recommend Zip Tax for tax preparation and their bookkeeping services. read more

Thank you Ziptax for another year of great service! We have been completely happy with the entire service! This is our 8th year using Ziptax and wouldn't go anywhere else! Our last tax company never helped us figure out if we had any other personal or business deductions, but here they did! With that we also had them take over our bookkeeping and payroll. It's so nice to be able to pick up the phone and have them answer any question we have quickly! Over the years we have gotten to know and really enjoy the ladies up front! Highly Recommend! read more

Being new to the Redding area, I was on the hunt for a reputable, honest, and trustworthy company to file my taxes within my budget. I had read previous reviews about Ziptax and decided this was the place for me! Not only were they quick to respond to my appointment request, but they were also flexible in making another appointment just as quick when I had to reschedule. The front desk ladies really set the tone for a friendly environment right off the bat! Charlotte Greene is amazingly knowledgeable, being sure that I understood what was happening at all times, being that this was my first time filing taxes with my husband. She was quick at tackling my piles of paper, but never once did she compromise the quality of service. Thank you Charlotte and Ziptax!! read more

Heather and her crew do an excellent job. Always very helpful, very professional and very friendly.

Heather, this was NOT a reschedule I showed up for my appointment at the appointed time and was turned away!!! You wouldnt see me THIS year WHY would I come back Next year!?!?!? read more

Rebecca Wilson Moore at Ziptax helped me more than I can put into words. I was such a mess when I came in, even in tears. I have never met anyone as knowledgeable as Rebecca in business and taxes. She was thorough and had the expertise that we needed in our business, Stone Kingdom. I highly recommend this team at Ziptax. read more

As a customer of Zip Tax for many years now, your professional staff is very educated in tax laws which is exactly what I have passed down to other family members and friends to seek your professional services. Your staff is not only qualified and well informed of all the new changes each year but more so helps to insure the possible outcome of the next year to come which has given me a chance to prepare for changes I need to make. Your staff is very kind, warm and addresses all questions appropriately in a highly professional conduct. I would highly recommend Zip tax. read more

Heather and her team did an amazing job for me. I was the classic last minute tax person, and she made it happen. Saved me a lot of money. Thank you Heather! read more

Zip Tax is amazing. I started a business just over a year ago and for anyone who has a business you know how hard your first year can be. I was very stressed about not having enough money to pay my taxes not to mention I didn't know what to expect for my first filing so I could only assume the worst. lucky for me Heather put my mind at ease when she was able to get me several deductions which meant all of my worrying was for nothing. I have to give a huge shout out to Heather and her team at Zip Tax, they are extremely knowledgeable at their trade and definitely hold themselves to a much higher standard of service then any other tax company I've ever utilized. I highly recommend getting your taxes prepared at Zip Tax if you want them done right. read more

Bought and sold a house last year and didn't want to deal with taxes. Heather made it effortless for me.