We've been with Windy City dog walkers for a bit now and had a great experience for both our…read morewalkers. We have a very reactive pitbull that wears a muzzle and we've had amazing dog walkers that are patient kind and understanding to help her feel comfortable when she walks. Communication is really easy through the app and our dog walker Jesse does a fantastic job of letting us know how the walk went and we feel really comfortable knowing our dog is in good hands. Would recommend windy City dog walkers.

We have been using Windy City Dog Walkers for several years now and they take such great care of…read moreour dog Millie. They are very responsive to last minute changes and are very accommodating. The staff is very professional and kind, and Millie definitely loves her walker! I always look forward to the daily updates with photos. I definitely recommend this team of professional dog walkers!

I love the online booking tool and that the walker/sitter scans in and out for each visit, as well…read moreas providing pictures. I have piece of mind while I'm at work or traveling that my dog and cat are well cared for. I wish I could give a 6th star for service! Liz, the owner, goes above and beyond and really cares about the animals she serves. The last time I traveled, there was an issue with my front door lock, preventing the sitter from feeding my cat. I was a two hour flight away and freaking out. Liz met with the locksmith at my home to be sure she got in and the cat was taken care of. She kept me apprised of everything that was going on until it was sorted out. I couldn't imagine using another service after that.

Started out on a positive note....but over time things deteriated. If you choose to use thies…read moreservice i strongly suggest you keep things extremely professional. The lack of comunication was frustrating They bill you and charge your credit cardbefore sevices are completed. They never answer the phone on the weekends and sometimes during there scheduled buisiness hours. I suggest having a camera due to the fact that I strongly believe that they were not honest about the number of scheduled visits I think they are under staffed and over whelmed. I try to give everyone the benefit of the doubt but when i chosse to part ways they refused to return my keys and i had to pay for my locks to be changed. I would use Windy City Paws they are the best in chicago

Highly recommend using Pet Care Now, Kara took great care of our dog and kept us up to date on all…read morevisits. I am glad I found Pet Care Now and will use them again.

Thank you, Hershey and Savannah had a great time. We really appreciate you being on time and…read moreproviding that extra effort to every detail. We plan on being regular customers now that we have experienced your excellent service.

I used Out U Go for two solid months of daily walks with my 'girls' recently and couldn't have been…read morehappier! The entire process from the familiarization virtual meet through the daily communications on each walk was easy and comforting. Lindsay really took the time to get to know me, the dogs' routines and preferences, my preferences, and everything in between. Jessica was our walker most visits and very clearly took excellent care of Beatrice and Violet. I looked forward to the daily updates that were not only thorough but thoughtfully wonderful each time. She was so considerate of being in our home which you'd never know anyone had even been in if she hadn't left the detailed notes about after visiting. She even brought in packages several times! The girls clearly loved their time with Out U Go and they'll be my go-to for all future needs.

Out-U-Go staff are great with my pups (4) who all have a disability of one type of another. They…read moretreat them like family and I feel confident that they are getting what they need when I am not there! It is very easy to work with them for scheduling and they have been very responsive when I have had to address special or last minute circumstances. I have used Out-U-Go South-loop for 16 years and before that used Out-U-Go Oak Park for several years. Never a problem and highly recommend for both dog walking and pet sitting.

FitDog took wonderful care of our good boy, Robot while we were away at work. The care he received…read morethere was top notch and the people who work there are beyond friendly. We only left because we moved to the burbs and are now struggling to find a place like FitDog to take care of our big guy. Robot was always happy to run in to "school" as my 4 year old called it and when we picked him up he was always exhausted from playing (in a good way!). If you are looking for a place for your pup to run around and play with other good boys and girls - this is the spot. Also, the people who work there are so kind and it was sad to leave them as well. They always had a huge smile on their faces and even made bonds with us humans during pick up and drop off.

Fit Dog is the absolute best! I was first introduced to them 5 years ago. I've sent two of my dogs…read morehere and have only had overwhelmingly positive experiences. The facility is clean and safe. The employees are all wonderful, trustworthy, kind and provide exceptional care for all the dogs. The transport services have been a saving grace for me given my work hours. You will not regret becoming part of the Fit Dog Family!

We dog-sat for my daughter while she was out of the country. Due to health issues, we are unable to…read morewalk her. So my daughter arranged for Green Paws to walk the dog every other day to give her some outside time and exercise other than in the backyard. Chris was her walker, and was he terrific! Was always on time, and the dog started wagging her tail the minute she knew it was him. With each walk, he sent a short amusing recap of her walk to both me and my daughter. I know it helped my daughter's anxiety about leaving her dog alone for so long. Great service - I couldn't recommend them highly enough. Thanks, Chris!

completely ignoring what you said on the phone and completely unwilling to work with a long…read moreestablished customer

I wish I could give Amanda more than 5 stars. What's not to love - she takes amazing care of my…read morespazzy Jack Russell. My last walker also took amazing care of my senior dog who needed to be carried up and down the stairs. Great care with the dogs They genuinely love the animals they care for. I never worry about him. Flexible with my changing schedule. Need earlier, later, cancel, switch days, a second walk - never a problem. Convenient scheduling. Great communication. The app makes everything super easy. She even texted when my kitchen flooded. Your dog is family - your walker is in your home - don't settle to save a buck. it's not worth it.

I just love this place. Brian is our dog walker. He always lets us know how Jeeves did on his walk…read morealong with a great picture of our dog outside. I can tell Brian really loves his job as a dog walker which makes me comfortable having him as our dog walker. I think they're reliable and I know my dog loves Brian too. I would highly recommend paw Street pets

As one can see from any one of my prior reviews, I believe in being candid, open and honest when…read moresharing my experience with others. Having said that, I am extremely selective when it comes to my dog, Ossie. And even more so when I have to trust a total stranger to come into my home unsupervised or monitored and extend that to entrusting them with my dog. I met Lenny on the very first day that I got Ossie. He was only 3-months old at the time and I made a stop in the local dog park. I met several other local dog walkers that week and was not confident in the level of care and service that they would provide. Lenny is passionate about his commitment to the animals. He explained to me his process for scheduling, the timing of walks, sends text updates and even went so far as to clean up his "mistakes" when it occurred. Which, by the way, is a rare occurrence for Os. For me, I'd rather have someone who is committed to taking Ossie out during the day in the middle of a "polar vortex", blizzards, thunderstorms and extreme heat waves than someone who would give me a litany of excuses as to why they aren't able to walk him. Like all dog walkers that service the area, he has help to cover all of the animals within the time frame(s) agreed with each owner. Let's face it, every dog needs to be walked mid-day and it is humanly impossible to walk them ALL at the same time. I have no issue with other members of his team walking Ossie because they demonstrate the same level of commitment and care for the animals. It is because of Lenny and his doggie daycare, that I decided to remain in the area. I know that his level of care can't be replicated or found in another dog-walker. For new pet owners below are some highlights and what you can anticipate: Introduction: usually in-person introduction so that you can meet him and he can meet your dog. That's standard and who would want a strange business owner that they've never met in their home anyway? Scheduling: via text message. If there is a change in schedule, advance notice is preferred but emergencies do come up. I try to give at least 24-hours so that another dog can be slotted in. Unit access: I've never had a problem because each of the buildings that I lived in, the concierge are familiar with Lenny and his helpers. If you set them up with "key access" then the doorman does not have to call for permission to grant them access. It makes it much easier for them too! Walk updates: Usually a text message letting me know how Os is doing. I get an occasional photo of Ossie which always makes me smile. Updates are also sent when or if he is out of town or sick (which is incredibly rare. He was walking dogs after surgery!!) and his back-up is filling in. Overnight stays: You can chat with him directly. I've had a couple of instances where I needed Ossie walked outside of the normal hours and it was easy to set up. By the way, it is pretty standard to pay an extra fee for walks/feeding on weekends and/or late night. I've been a customer for the past 3-years and would absolutely recommend Lenny. Hands down the best in the area!

When I first met Lenny, I was excited by his energy and love for our four-legged friends, and don't…read moreget me wrong with the 1 star--he does love them. However his lack of respect and customer service are going to do him in. I believe in starting with positives so let's start with what I liked. . . Walks with Lenny does not have a weekly walking minimum. This was perfect for our schedules and budget. Lenny was great at messaging us on Sunday to ask if we needed any services for the week. Jackie was the BEST dog walker--she communicated really nicely and told us when she arrived and left our home. She was wonderful. On to the not-so-good. . . When I first met Lenny, what I liked about his business is that he assured me that there would only be one dog walker (himself) and on occasion (if he was tied up or on vacation) one other assistant. He clearly stated this is what sets Walks with Lenny apart from other dog walking businesses: "You would always have the same person. You're not going to have a different person walking into your home." Why is it that Lenny never entered our home? And that we had FOUR DIFFERENT walkers enter our home? Every time someone entered, we received another call to give permission to the new walker whom we never met. One other person I get, but FOUR?! The other thing I did not appreciate about Lenny was the lack of customer service and respect he had. It always seemed that Lenny was never at fault and he would use A LOT OF CAPS to get his point across, which just comes off as though you are yelling/trying to make a point/rude. Example. . . Our last encounter was not a pleasant one. We were out-of-town and hired Lenny to do a day walk while our friend who was home-sitting was at work. I requested the walker be there between 11 a.m. and 1 p.m.. So I found it surprising when Lenny messages me at 1:45 p.m. saying that the (new) walker was having issues getting into our place. The two keys that were given to her were not working. We called our front desk and they assured us that she was able to get in on the second key, so why Lenny reached out? I am not sure. I am not an innocent party. . . I was beyond frustrated with Lenny because of the way he replied to me after I stated that no one had ever had a problem getting in our door. He replied with, "I understand that. But we are having one NOW." **Mind you, the walker was already in after getting the 2nd key**I asked Lenny to talk nicely please and ask the dog walker to go to the front desk for help ASAP because a) my dog should have been walked maximum 45 minutes ago and he still didn't address the issue, and cap letters via text, email or review are yelling. He then proceeded to tell me the problem of the 2nd key and I asked him to please stop arguing with me. This wasn't the first time we had a conversation like this. . . I just never spoke up about his rude texts/manners. I regret I never did because maybe it wouldn't have gone this far--I blame the wine tasting :). The outcome. . . Lenny then replies back with the following text which can be see in the photos section. If you can't see it here is what he said, "You know what Vanessa? I am NOT arguing with you. I am rebutting your insinuation she wasn't smart enough to go downstairs and ask for help. Now, Lady will be walked today FREE of charge but I/we are not walking her again after today." And as you can see, I was perfectly okay with that. Obviously, Lenny does not need customers nor does he care to keep them on. That's not good customer service. By the way, this was our FIRST and ONLY (I am yelling :P) confrontation. Since then (4/26/14), we have hired a new dog walker and they have entered our place twice with no problems, we have received photos and texts for when they go, and we have met the other dog walker who would possibly enter our home. **FYI--I apologize as I did not proof read this**

I started taking my 1.5 year old pup to Green Dog for daycare once a week, and have truly…read moreappreciated the great care the Green Dog team has shown Bama! I get updates periodically via Instagram on how she's doing during the day, and everyone has been super responsive any time I've emailed, called or DM'd the team. I know my dog really enjoys her time compared to another daycare we tried because her tail wags like crazy any time we head in Green Dog's direction. The team's pandemic policy is also greatly appreciated - they have a little vestibule where you can drop off your dog and their food with no contact from other people. Staff is waiting just on the other side for you to leave, so there's minimal contact between people but also the dogs are promptly brought into the Green Dog space. I can't recommend this place enough!

I have a 8 month old puppy who is my baby! I wouldn't trust him to just anyone. I love Green Dog!…read moreThey update you with pictures often. They have great hours and the staff is very friendly. He was recently boarded for a whole week and came back happy and healthy!