Do NOT buy from this Copart. They are crooks. Intentionally hide damage in pictures and…read moredescriptions to screw buyers over.

This place does not know how to manage their lot. I show up their on Thursday, I get their around…read more4:20 and the lot closes at 5. The main lady at the front desk is slow and does not know how to manage the people who come in. We wait in line for a few minutes and she gets to us. All I have to do is look at 2 cars in the lot. It cost $20 to simply walk around in the snow and look at cars. Reluctantly paying the $20 we finally get our vests and are allowed into the lot, by this time it's past 4:30 and we assume we have until close to 5 as that's when it closes. We walk around for about 10 min and the main lady at the front desk comes out telling us we have to leave, at that time it's 4:45 exactly. I come back the next day, this time earlier at 4 and assume we have until 4:45 (which still doesn't make sense as the lot closes at 5) we wait in line for a few min and have 2 different cars to look at. The man in front of us is showing the same lady at the front desk as yesterday his confirmation for a pick up and she swears that the car has been sold last week and their is nothing she can do as he has to sit down and make a phone call. We get called to a lady in a cubicle behind the main desk and we just say we want to look at 2 cars in the lot. We reluctantly pay the $20 and I ask for the keys to the cars. 1 car is a Honda Accord and the other is a Ford F-150. She asks for the lot number so I give her both. She walks away for a few minutes and gives me a supposed Honda key and says the F150 can't be reached right now and they are going to grab it for us. She says to come back when we see it being moved and she will give us the key to the ford. Simple enough right? After getting everything in place we walk out into the lot at about 4:10 and start looking for the accord. We look until about 4:20 and can't find it anywhere and she said it was in lot B40. We do see the ford being moved though so we go in and ask for the key to the ford and she said she was surprised that they got to moving it today (duh if we asked for the key they better have moved it that day) she gives us the key and we look at the f150. We check it out for a few minutes then come back in the lobby at 4:30 as I realize the key she gave me to the Honda was actually a different key to a ford ( a totally different ford that we did not ask for) I ask for the Honda key because I still want to check it out and planned to purchase it the next auction date (we are back to talking to the main lady at the front) she says that it is 4:30 and the lots closed. Umm what it does not close until 5 and even then yesterday we looked at it until 4:45. I don't feel like arguing with her so we just leave. As we are leaving a man standing in line overheard what she said that the lot is closed at 4:30 and says he has been standing in line since before 4:30 and has a pick up. He said he hauled his butt over to make it before it closes. She obviously does not care about the customers and just says it's past 4:30 and the lots closed but he has obviously been their since before 4:30 and has got no help. All the while the women in the cubicles in the back have not been helping anybody. So we walk out frustrated in the lack of service.

ONLINE BUYERS AND OVE BUYERS STAY AWAY AT ALL COST! THIS IS THE WORSTE EXPERIENCE DEALING WITH AN…read moreAUCTION AND ARBITRATION DEPARTMENT EVER. I bought a car from this auction that I got with no catalytic converters and no EGR and other repairs that exceed $5000 and after avoiding my emails and phone calls, one month later they told me you are keeping the car. Their arbitrator told me twice I am getting the car Greenlight and then they changed their mind. I am huge cox auto fan and use all their products such as Vauto, manheim, auto trader etc and have always had good experiences but escalating this issue up to the General manager I have learned this auction does bad business from the top down. They will lie and say whatever you need to hear to make the deals happen, and then If you find any issues its on you. This is the most dishonest company I have ever Dealt with, starting with Steve Robinson(GM) to Bret(arb manager) and his minions. ONLINE bidders stay away at all cost.

DO not trust this auction : If you are an online buyer run away from this auction. They will say it…read morepassed PSI without even checking the cars. 3 times I got screwed by this Manheim location. The manager of the auction is a joke and doesn't honor his words. Do yourself a favor and DO NOT BUY HERE. They will keep postponing the claim until you are out of your grace period.

123456789/*-+.30210…read more The vehicles they sell are junk. I got burned with a car needing a head gasket, & they knew about it but would not tell me when I asked about the car. They just played dumb. 75 % of the cars at the auction don't sell because the prices are high and the reliability of the cars could be questioned. They stated that they go through the car prior to the auction, but I would question that statement. It's an auction, beware!!!!!

From the owner: Public Auto Auctionread more

This review is a long time coming. From the minute I made contact with Kevin I knew I found the…read moreright place to buy my next car. This dealership is one of a kind. Every other dealership I've worked with from Michigan to Florida or California has always advertised a lower price and then when they send over the bill of sale they mark it up with so many add ons it makes your head spin. Not my experience with Dillons. What you see is what you get. That's integrity. The car showed up in record speed, communication was always timely and accurate and I've never had a better car buying experience. If you want someone who is trustworthy, reliable and sells high quality cars, look no further. I just hope the next time I am ready to buy a car they will have what I am looking for. I couldn't ask more in a used car dealer (and I've bought 4 cars in the last couple years). This place is top notch and Kevin will treat you right!

Bought a car and after two weeks I find outThe mechanics didn't put the seal on right. Oil in every…read morepiece of my engine. Again they used the same filter and just righted it. Came back after trying to get a hold of the GM. Nothing was resolved from them had to got to BMW. About 3 months later I had to put in $2500 in repair and had to go to BMW because they sell the cars but can't services them. I went to the BBB and AG and Steve lied and said he would help me with repairs there. False. Again today brought it in and have over $5000 in repairs of course Dillion couldn't help and it's at BMW. Please don't get robbed by a company who can't support cars and take care of the customer. Rude and lack of knowledge is incredible here.

Great dealership !!! Friendly staff. Easy buying experience. would recommend them!!!!read more

First of all, if I could leave a big fat zero I would - or worse…read more I was unfortunately stuck in a position where I couldn't find many other options, and desperately needed transportation to and from work. I had my 2021 Kia stolen and totaled due to an issue I should have been notified was under recall - but wasn't. It was my first major car purchase, and I unfortunately believed that "full coverage" insurance meant "full coverage." It didn't. They acted as if they were doing me a huge favor in selling me a vehicle, when what they really sold me was a $5000 hunk of junk that I can't even sell for scrap because less than a month into owning it, it broke down to the tune of $3000 at BARE minimum to fix. They currently have possession of the vehicle, but continue to give me the run around, refusing to actually call back when they say they will. They SAY they want to help in whatever way they can, but here I am still paying full coverage auto insurance and car payments on a vehicle that isn't remotely drivable, and which, according to the (independent) mechanic I took it to when it first broke down, isn't worth the $3000 in repairs it requires. I am now stuck unable to get back and forth to work, to health appointments, even to my aunt's memorial service. When I tried to express to the sales person Laura that my family really couldn't afford to be ripped off on this, and that we really needed something to just get back and forth to work and appointments, and that I'd already been screwed over by having my car stolen and totaled, and then been taken advantage of by a separate used car dealership, she didn't want to hear what I had to say. She tried to pass that off as not "needing" to know why I was in a bind for transportation, because I was already approved. What I believe, though, is she didn't want to hear how she was just another used car salesperson taking advantage of a customer. I'm not the kind of person who could sleep at night knowing that I'd done to someone else what was done to me by Quest. TL;DR: Take your business somewhere else.

I was on a very tight schedule and had to flat bed my car to STAR CLASS MOTORS. While away I was…read moreinjured and required mefical.trestment. The team at StarvClass Motors took special care of my vehicle while I was hospitalized. The service department always exceeds my expectations.

This is the place to go with any import. I've brought my BMW and Volvo here and Mark and his crew…read moreare the best. They are friendly and communicate well. Pricing is fair as well.

We went to the Gretna Auto Outlet with our niece to help her as she is trying to purchase her first…read morecar and help her with trying to find one that is in her price range and would be reliable. We drove from Lincoln because they had advertised one inside her budget. I would never trust this dealership. They post a price for their vehicles, but when you sit down to run the real purchase numbers POOF almost 2000 dollars of charges are added. 1000 for basically a car wash and wax, around 500 for "dock fees at a used car dealership. Then there where more nickel and dime charges. To me that is bait and switch and the dealership may say it is all perfectly legal and it may be but to me it's dishonest and unethical. The real end price is what should be advertised not the lure price to get you in the door then add charges when the final deal is being made. After we test drove the car she wanted to run the numbers and that is when we find out about the extra charges. Those charges pushed the price out of what she wanted to spend so she said that she would not be purchasing the vehicle because it was now out of her budget. Then the credit person comes out and puts pressure on her to buy the vehicle. At this point I ask him about the additional charges and that is when we felt he became dismissive and a little rude like he was upset that we wasted his time. I really felt like thanking him for wasting our time, and gas on a bait and switch. I wish I had looked at some of the reviews for this business before we went because there are a number of other reviews that mirror our experience. As with any used car it's buyer beware but it doesn't help when the dealership has shady reputation and in my opinion shady business tactics.

Probably one of my best auto purchasing experiences I've had. These guys did an amazing job of…read morecommunicating and delivering what they advertised. Not to mention the fact that the actual purchase took less than 15 minutes to complete, something that rarely happens at a dealership. Great experience!

Overall good experience. I am generally satisfied with my purchase. I could tell that they have…read morepride in their customer care and honesty. My calls and texts were responded to even on Cary's day off! Their online picture quality was poor, but Cary had patience with me and sent pics and info that I requested. I was somewhat of a high maintenance customer since I was buying from about 6 hours away. + Car was reasonably priced. + The car was in better condition than expected. Scratches were disclosed and quite minor. Interior was also much cleaner than expected. +They also applied an undercoating at no additional charge. +They offered a limited 4-month warranty at a reasonable cost under $300. And extended ones for more. -I'd recommend checking the air filters prior to purchasing. Although they had Jensen Tire and Auto for an oil change prior to sale, the air filters were both super dirty at purchase. + The dealer was understanding and gave me a discount for the dirty air filters.

Our daughter found a car on the website for 5000 which is the amount of cash she had saved. When…read moreshe went to go look at the car they claimed it had problems and they would have to put it in the shop and they didn't have anything else in her price range. Then they tried to sell her a car twice the amount. It was the old bait and switch. Thank goodness her dad and I showed up and got her out of there before they sold her something she couldn't afford.