Beautiful salon. Clean. Well lit…read more Ask for Michelle for your nails. She's the best!

This was a first-time visit for me. I was a walk-in. I requested a manicure and color on my natural…read morenails. The young receptionist was sweet. She even apologized for not immediately greeting me due to taking a phone call. That is how customer service is done! The other woman standing next to her had no excuse. I waited in the waiting area for about ten minutes. The decor was nice and not overdone. I was called back to a station and waited for a little more than ten minutes. There was music playing and TVs playing without sound; I wished they added the captions because otherwise, what is the point of the TV-- many people do not read lips. I met my technician. She was not particularly welcoming and was not a conversationalist as I have experienced elsewhere. However, I could see she was experienced with her craft. I mentioned an allergy that kept me from using certain products. I also mentioned a medical condition. Though I do not think the condition was understood, as it was not acknowledged or questioned for explanation, it actually did not become a problem during the session. As an introvert, I was hoping the stations were going to be a little spread a part. They were not. I appreciated the purse hook to avoid sitting the purse on the floor, though! Some salons do not have sinks for handwashing, but this salon does, which I like. No beverage was offered. No greetings or smiles from other staff members passing by during the wait. This is the first salon of this size that I have visited that has a small selection of polish colors, gel and non-gel. I was actually shocked. We settled on the American tip. I loved how the technician shaped my nails and exercised care during the manicure. No dust collector was used during filing, though-- I definitely had to clean my nose at home after breathing all that. I loved her attention to the cuticle work and hangnail cleanup. However, when she asked if I was liking the tips, I affirmed but asked if she thought the tips should be extended to cover my natural tips. She said no, and they were good. I took her professional opinion. I did not feel rushed until it was time to dry. She added something to my nails at the drying station, and I felt okay until my fingers started itching towards the end of drying. I also wondered why I needed UV. The itching worsened while in my vehicle leaving, which is when I noticed with the sunlight the negative space between the smile line and drawn tips. Jeez. It was about an hour before I could get home and get some hydrocortisone cream for my fingers. That was not a mistake. I cleaned polish from underneath two nails and tried to fix one tip on my right hand.

Between the service and the interaction with the staff, I was not impressed. This is a pretty well…read moretalked salon in Baton Rouge, so I expected alot more. I made an appointment online, and it was for gel nails. I wanted both my fingers and toes to be gel. The salon is beautiful! It is in a great location too, but the staff is not friendly or welcoming. When I got there for my appointment, there was no one at the door and I had to find a staff member to tell them I was there to check in. After they checked me in , they took me to a chair to start my pedicure. They then asked me what color I wanted... I didn't pick this out, they brought colors to me. Which was ok, but this is normally done before you sit down. After I picked my color, I was then told that they don't do gel on the toes. It was fine and I guess not that big of a deal. After my toes were done, I sat and got my nails done. I wanted a French tip with pink instead of white. They could have been better, and I feel my nail specialist was rushing. For the price and the quality of work, I don't know if I will return.

Lovely atmosphere and elegantly flavored water Don't do dip…read morebut do a fair job on gel nails Pedicures are very good Manicure area is very crowded

Great place! Everyone was so nice and welcoming. Kelly did a great job on my nails. Very happy with…read moremy experience.

Lucky nails never disappoints !! Came in early Thursday day before New Year's Eve and it wasn't…read morebusy yet. Got a pedicure and a dip set. They're always quick and thorough. Reasonable pricing and the nail colors are overwhelming ! There's so many whether you're getting dip, gel or regular they have the color you want. I always forget why I sleep on this spot !!!! I will continue to recommend them since this has been my spot for about 8 years off and on. Stop in but come early if you don't want to wait !

It is the BEST!! I won't go anywhere else! The place is very clean, the staff is very friendly and…read moreoverall it is a wonderful experience!

I'm surprised at the negative reviews. I've been having my nails done here for a couple of years…read morenow and have never had a bad experience. YES, sometimes the techs speak to each other in Vietnamese, but I've never had the sense they were talking about me ... and in fact, they will sometimes explain to me what they're talking about (usually family, or teasing each other, etc). My dip nails always look great when I leave and they always do exactly what I want. as re: length, shape, etc. Once had a small chip in one that developed a couple of days later, went back & the repair was $0. The shop is clean and welcoming. I would recommend this place without reservation.

I've been coming here for so long now and I rave about them constantly. They're consistently…read morewonderful. I used to be particular about what exactly I wanted but these days I trust anything Lai suggests. Highly recommended.

I loved my experience here. I was greeted and seated in a pedicure chair right away. I got the…read morebasic pedicure. It came with hot rocks, hot towels, and cooling gel. I got a dip overlay of my nails as well and they turned out super cute. They're very fast and efficient and made me feel comfortable. I even got a $5 off card for my next visit! I will be back.

My mom passed away two weeks ago, and at 38 weeks pregnant I decided to take my two daughters (15…read moreand 3) here for services so we could unwind and have a comforting day together. Unfortunately, the experience was extremely disappointing. From the moment we arrived, the staff was unfriendly. Unlike other patrons, we were never offered beverages. My daughters' pedicure lasted no more than 15 minutes and this was her very first actual pedicure. The polish had to be redone twice because it was clumpy and poorly applied and honestly, it looked as though a child had done it. The "foot massage" I received was not a massage at all, even after I specifically asked if she could actually massage my feet. When the service was finished, my feet looked no different than when I walked in. What upset me most was how my 3-year-old was treated. The nail tech who assisted her was mean and visibly impatient. It reached a point where my daughter asked to go home because she was sad. She is accustomed to getting her nails done, this was something she often did with my mom, so this experience was especially heartbreaking. This was our first time at this salon, and it will absolutely be our last. What was meant to be a relaxing and healing day turned into an unnecessary expensive, stressful and upsetting experience. We were treated like an inconvenience rather than paying customers. I would not recommend this establishment.

Got my nails done and the very next day five fell off. Further, they left my hands stained, I had…read moreto go to dinner with stained hands. I went back to get them fixed, treated poorly. Not recommended.

Please go here! No matter what the experience (it's good ) your nails will ALWAYS come out good!…read moreThey do eyebrows as well. It is family oriented and is packed very often but it's worth the wait!

Don't get a pedicure. Usually my pedicure last at the most 3 to 4 weeks. I went there a week ago…read moreand my pedicure looks like a two year old did it. Cut my nails uneven one foot is too short. Won't be returning. Did I mention I got a full set with power and the next day one of my nails broke. Horrible

I came to get a powder refill, originally i was told that i would be able to get a different color…read morefor the same price. After waiting for an hour, a nail lady sat and started my nails and told me that i couldn't do a different color, i had to get a new set or do a gel over the old powder. So i got the gel but she did a horrible job, my nails are uneven and lumpy and crooked. I was in a rush so I didn't have time to point out the issue so i justnleuse to love coming here but this experience has definitely made me not want to come back. Update: I went back asking for a refund, explaining how it had been less than a day and my nails were already peeling. This rude lady said she can't give me a refund because i paid for the service not the nails. I've never heard of anything like that. She refused to admit that one of her workers messed up my nails. I definitely will not be coming back to this nail shop again. I highly recommend you find a different nail shop to go to with a better staff.

I've been twice, and both times my nails have turned out great. The only thing I don't really care…read morefor is that some of the technicians are watching a show on their phones while working. I feel like they should be paying attention to their work.