Greeted by pups--what a warm welcome! This light store on Beretania Street already had me with its convenient location and the joy of seeing fixtures in person, but being met at the door by sweet dogs? That sealed the deal. There's something extra special about browsing lighting options while a furry friend trots over to say hello. It made the whole experience feel more personal and inviting--like shopping at a neighbor's place rather than a showroom. A bright spot in more ways than one! read more

Lighting Concepts and Design - Bathroom mirror lighting - Lighting Fixtures & Equipment Near Me - Honolulu, Hawaii

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Great selection of lighting and lamps. It's a little pricey but much better quality than something you'll get at other places like Walmart. Parking is usually limited but available. read more

Lighting Concepts and Design - Inside - Lighting Fixtures & Equipment Near Me - Honolulu, Hawaii

This is an easy review to write. I don't know about you but when I'm looking for something I need at home I want to be able to trust the company I'm working with. The moment I stepped through the door and was not only met by their cute friendly dogs but also Jason, I knew I was in good hands. I had an idea what I want but needed help deciding. After deciding on fans (4) and a chandelier for our stairwell it was the install process that I needed assistance. Once again Jason came through in finding the right person for the job. If you're looking for fans, lighting fixtures, ideas, etc., seriously consider Lighting Concepts and Design. As far as I'm concerned they are Fantastic and truly care about their customers. read more

I went looking for a unique table lamp based on a prior Yelp review and was not disappointed. This store has higher end prices but you're paying for the art of lighting. I found an Arteriors lamp with stacked crystal discs, last one in stock floor model at 50% off (normally over $800.) The service was great and they packed the lamp in a box with air wrap to protect for the drive home. Not all lighting is this expensive, there were other lamps $100-200 range as well. This wouldn't be a budget lamp store, but a great find if you're investing in the art aspect. Thank you, Lighting Concepts and Design. read more

Lighting Concepts and Design - Arteriors table lamp - Lighting Fixtures & Equipment Near Me - Honolulu, Hawaii

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First time here, needed a new dinning room lamp. Found this place on YELP. Customer service was excellent. Liana help me with everything I needed, going over all the light fixtures. Finally found one, apparently they were out of stock on the one I wanted, they had the floor display only, I couldn't wait until the new shipment, since my electrician was coming over this Friday. Tom the manager decided to give me a 15% off on the floor model, thank you. Will definitely be back to buy more lighting. Aloha, Derek read more

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Went to store for help with reattaching a lighting fixture to the ceiling fan. Although I did not purchase anything from the store, Jason was helpful in sharing his thoughts for the repair, and even providing me the name and number of a handyman in case I wasn't able to do the repair myself. Thanks, Jason, for being willing to help. read more

Our office was in dire need of new lights. We told Tom what we wanted and he gave us a few options and recommendations. We placed the order and within a week his crew came out and replaced all of our old lighting with these stylish new ones. I can't thank them enough! read more

Lighting Concepts and Design - New lights! - Lighting Fixtures & Equipment Near Me - Honolulu, Hawaii

Update to the five star service. Through no fault of Lighting Concepts and Design or their recommended electrician, one of the fans stopped working. It turns out that it was a faulty receiver for the remote. Jason from the store switched it out within half an hour, and at no extra charge. So the five star rating holds up! I highly recommend purchasing from them. read more

Lighting Concepts and Design - Modern Concepts Zephyr fans. - Lighting Fixtures & Equipment Near Me - Honolulu, Hawaii

Poor customer service! Walked in and walked around for a while, but no greeting, no "Can I help you?". I had to asked for a price on an item I was interested in and was given the price, but when I had asked, that was it! No, "What are you looking for?" Change your sales team! How do you expect to sell anything when your two guys just sit and talk to one another or go to the back room when there are customers?!? DON'T SPEND YOUR MONEY HERE!!! read more

Excellent customer service along with expert knowledge of how the wide range of light fixtures on the market are installed and operate. I was having a problem with an older high-end dining room lighting system and was resigned to having to spend hundreds of dollars to replace it. Instead, I received expert troubleshooting on how to resolve the problem. They saved me a ton of money and charged me a super-reasonable fee for parts and for spending a few minutes to fix my problem. I had gone to city mill and home depot earlier, and their staff were of no help. If you are looking for new light fixtures for your home, or need to replace existing fixtures, this shop should be your first stop! read more

Fact check: "Lighting Concepts and Designs boasts one of the most comprehensive selections of lighting fixtures in Hawaii." TRUE! We have the largest showroom on Oahu and carry many of our fixtures in stock." Sure feels like it! "Featuring designs from manufacturers worldwide, we have interior and exterior lighting fixtures for all lifestyles and budgets. In addition, our experienced staff will also assist in selecting lighting systems that perform the way you need it to." Oh yes, totally! I'm pleasantly surprised and impressed by the Lighting Concepts and Designs showroom. It was hard to pry myself from this spot after two hours looking meticulously at every single option. There's something for everyone and this place will expand your horizons to what possibilities are there for your place. Practicality does not have to come at the expense of aesthetic. Before you head to the usual spots, stop by Lighting Concepts and Design for a prettier option. You'll be glad you made the upgrade in more ways than one. read more

Lighting Concepts and Design - Storefront as seen from Beretania Street. - Lighting Fixtures & Equipment Near Me - Honolulu, Hawaii

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Jason at Lighting Concepts helped us select and order multiple lighting fixtures and fans for our new house. Before I went down to the store, I perused severak online sites to get an idea of what I wanted, and then Jason worked with me on the selections, pointing out which brands were more reliable, how the lights would work in the different areas, and other things that I hadn't even thought about. He was patient, informative, non-judgmental and responsive. And when he was not available, Tom and others quickly stepped in to help. I was very pleased with their service. They ordered all of the fixtures and assisted with the delivery to the jobsite, replaced a few broken parts, and were able to secure very reasonable pricing from the manufacturers. I highly recommend them to anyone in need of light fixtures or ceiling fans. read more

Everything was great! I tried so hard to use my big box merchandise credit to purchase lighting for a small home remodel- 2br 1ba and kept having to return what I purchased. There were so many great choices and of course the service was outstanding at Lighting Concepts! I will be using them when I redo my own home and will shop early rather then later in my construction process. One other thing that may or may not matter... switches and lamps/bulbs they have a nice line to choose from and have those difficult to find bulbs! read more

This was my first visit to Lighting Concepts...I met Linda who seemed very knowledgeable about her fixtures...she appeared to be on the shy side, however very capable. She showed me several options and provided me with spec sheets... So far, so good... So much to look at when doing renovations! read more

Awesome lighting choices and the staff was extremely friendly and helpful!!! Great place if you're looking for lighting that is "unique" and special ! read more

Lighting Concepts and Design - Gorgeous pendants! - Lighting Fixtures & Equipment Near Me - Honolulu, Hawaii

I've been meaning to write this review for a while. I highly recommend Lighting Concepts!!! Jason and Tom helped with lighting in my new salon. They are very knowledgeable and even came in to the salon before to recommend where lighting should go and what would look best! Our lighting looks sharp!!! read more

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Easy, fast, and quality service without breaking the bank. Got all the lighting needed for a small 1000sq ft space. These guys have great knowledge and aren't pushy on sales which I appreciate. Check out Tom. Thanks again! read more

Thank you Tom for all the help and expertise you provided in choosing the right lighting in our newly renovated barbershop. I have mentioned to Tom that I need good/perfect lighting. It is very important to us as hairstylists. He offered to come to my shop to see exactly what I need. He recommended the perfect track lights, came multiple times to add and adjust all the lights to its perfect purpose. My husband and I are so happy with the products and service and we highly recommend it to all our friends and clients.. As soon as our renovation is done, I will update my review with photos. Mahalo Lighting Concepts and Design! Thank you for helping small business like us. We can't thank you enough for making my work easier in serving each of my clients with good haircuts and style through your good lighting. We will be back! Shirls read more

Good selection but pricey. We went in on a Sunday at 2:45 and the guy that was there did not get up from his seat and didnt offer any assistance during the 10 minutes that we were there. read more

My wife and I were super impressed with the great selection and excellent customer support! Tom was super friendly and knowledgeable. He definitely went above and beyond and showed that he cared about the customer and what worked best for them instead of just trying to make a sale. We will definitely be coming back with any of our lighting needs! Go visit them- you will not regret it. read more

Absolutely the worst customer service I have experienced in a long time. The initial encounter was what you would expect, however this store doesn't carry much if any inventory, so you need to wait 2 weeks to get your order, We ordered a few fixtures and i specifically asked about returning items,, i never got a straight answer , further i checked my receipt and i was over charged. When I brought this up the lazy sakes rep says " oh, well if you place another order we will credit your account ". So now we waited, and waited and waited, finally I called the store after 2.5 weeks and "Mike" answers, he must have had a bad day, he was bordering rude and gruff, tells me "yeah its in". We pick up out lights and come to find out one of the fixtures doesn't work, we go back and lucky us deal with "Mike" again who is totally annoyed that we are there trying to exchange this fixtures, so he tinkers with it and gets it to turn on. Oh ok, thanks, go back home and light still doesn't work, so back again to the store, this time we are lucky enough to see the owner, explain the situation and the owner is very understanding gives us a refund. Mike is there making comments under his breath, and process the refund clearly annoyed at me. So bottom line is this local store does nothing you can't do yourself online. Lighting concept high mark up, poor customer service, bad return policy and terrible employees gets 1 star. Shop online, its cheaper, no hassle returning or go to your local home depot. This place isn't worth the money or the hassle. You have been warned. read more

Worst customer serivce!!! Two employees didn't even looked up feom theit computer. One employee was standing up. We asked for assistance and he just shrugged. Would not recommend. read more

Tom provides amazing service and definitely goes over and beyond for everyone! Long story short a few years back my mom got quotes for pendant lights for her kitchen remodel here. She gave me all the paperwork because a light bulb went out and apparently when she called the store told her there was nothing they could do and they needed to rebuy an 80$ led light bulb when it only lasted 2-3 years so far. Well I call and am ready to tear into who picked up the phone and Tom diffuses everything with his warmth and availability to help. Come to find out we didn't even buy from them !!!! We bought from a different store completely. My mom gave me the "quote" paperwork from lighting concepts but had actually ordered from a different lighting store and there was a miscommunication of what place I needed to chew out haha. Yet even with the mix up Tom got all the information and gave me warranty info and light bulb info and what I should tell the other company to get a replacement. He even said if the other store couldn't help then please come back and he will try to help us with the warranty. How amazing is that. I will tell you should we ever need lights again I will come here and everyone should. The comfort in knowing someone/company will do the right thing and care is priceless. 5 stars x a million for the fact that you rarely see a diamond in ruff customer service that goes the extra mile read more

Visited the business twice on two different occasions with the same result. I was totally ignored. No service for local "Braddah's" here. No acknowledgement & not even a greeting as simple as a "Hello" in the 30 minutes at the establishment. Owner/employee just sat at the desk. Actually, ZERO stars for ZERO service. read more

I love that the customer service is so accommodating and willing to work with you on what you need in the way of fans/lighting. When I couldn't get the fans I wanted because of delays during the pandemic, Jason was very helpful in telling me what he had and checking the stock for what they did have. As it turned out, the ones I substituted were a better fit for our condo. Then they referred me to a wonderful installer, Tom O'Kelley, who came with an assistant and installed the two fans in a little over an hour. They made it easy to schedule, came on time, well equipped and worked quickly and efficiently, and cleaned up afterwards. Highly recommend this store and the installer. read more

We're renovating an old home and will be replacing all the lighting fixtures. We wanted to go with LED lights including recessed lights in the kitchen and foyer. Unfamiliar with recessed lights and LED dimmers, I attempted to do some research online and ask questions at places like Home Depot. Unfortunately, it was still pretty confusing and very difficult to get real help from the big box stores like Home Depot and Lowes. So we decided to look at the lighting specialty stores, expecting to pay several times more for similar products available at Home Depot. We visited a few stores and saved the one closest to where we lived for last, which was Lighting Concepts and Design. The first few stores were what we expected, high-end lighting at high-end prices. Customer service was good but we none of the designs caught our eyes. Lighting C&D also had a big showroom with so many lighting options, it seemed overwhelming at first. Tom Ogawa helped us out and answered our questions and offered to help us with the locations and specs for our recessed lights. He also showed us options on undercabinet lights. He was very knowledgeable on lighting and easy to talk to. Like many shoppers these days, I took pictures with my phone and took note of the model numbers so I could go home and compare their pricing to online stores and amazon. To my surprise, Tom's prices were on par or cheaper than the online stores. The undercabinet lights were cheapest online at amazon but Tom's prices were even lower. I decided to send him my kitchen layout by email and he recommended the locations of the recessed lights and the size and color options they had. He even said to keep the boxes because if we felt the lights were too yellow, we could exchange them for a whiter light. He sends me a quote with the cans and trim for the recessed lights and they were also on par with the online prices so we ordered everything from him. Everything was in stock so there was no wait. We then decided to look at exterior wall sconces. Since the home is near the ocean, we wanted something that would not corrode quickly. We decided to go with some Hubbardton Forge lights which are on the pricier side. Lighting C&D was again, cheaper than all the online stores I looked at so I placed an order with them. Ordering through Tom meant dealing with a local business and no shipping fee. He even called me to discuss light bulb options when I emailed him some questions on them. I really appreciated that. The other employees were also very helpful when Tom wasn't around. Lighting C&D always acknowledged me when I entered the store. I saw some reviews that complained about lack of service but I'm one of those shoppers who likes to look at my own leisure without being followed around or constantly asked if I need help. When I do need help, all I have to do is ask and they are more than happy to. read more

I visited Lighting Concepts today and had the most humiliating and verbal abusive experience that I have ever had at a business in my entire life. There were two attendants in the store: One sat at a computer and the other offered to assist me. I inquired about a particular lamp that I had observed on the store's website, and was told that it was not available, but could be ordered. When I said that customers expect items on websites to be available in stores, unless there is a caveat that items may have to be ordered, the attendant became inflamed and literally ordered me out of the store. When I asked for clarification (i.e., why I was being ordered out of the store), he began to hurl a barrage of verbal, profanity-laced insults at me, and repeated the order for me to get out of the store. He was joined by his colleague at the computer, who also told me to get out of the store. I told the attendants that I would Yelp the store, so here it is. I will never visit the store again. read more

This is, hands down, the best lighting place in Hawaii. They provide excellent customer service, excellent knowledge of a wide range of products. For the past 15 years, they have met every lighting need we have, including going through two major renovations with us. When an electrician failed to order lights we needed, Tom managed to magically get them here so that our project wasn't delayed. They treat every sale as valued, whether we're buying one light fixture or 30. This business is an outstanding example of good business practice ---helpful, knowledgeable, efficient, fair and friendly. read more

Not the happiest people to deal with but at least they had the overpriced parts I needed.

I have lived on Oahu for over 30 years, furnished several residences, rental units and offices, and my go-to for lighting is Lighting Concepts. Mike and the other staff are knowledgeable, professional and friendly. They have resolved lighting issues that several electricians gave up on. New technology has been explained to me and they back up their products. They have assisted me with researching items that are not available on island and have relationships with electricians who can install complicated products. I have been to many other stores, I shop alot on line and I hope this brick and mortar store never closes. Parking is easy once you know where they are and they are reliable and have educated me about the various options available. Proper lighting can make such a dramatic difference in a home or office. read more

I guess Tom was out to lunch the 3 times I've been here. Perhaps it's only a good place to go if you are buying commercial lighting for a business, judging on previous comments. Perhaps this is their target market (though w/ the amount of living-room-suited table lamps they carry, I didn't get that impression right away) I have been here three times since it's nearby and have been virtually ignored every single time. Last week I ventured in and the lady asked "are you looking for anything in particular?" i said a "clean looking floor lamp for my living room" - and then she said... nothing ... and went back to her desk. Didn't ask about finishes or price range or height or even tell me which part of the store that was in (and they have two floors so it could be upstairs) as I wandered uncertainly. I had a similar experience last time. I get better customer service pointing and clicking on Crate and Barrel or West Elm, which is what I will sadly end up doing. I wanted to patronize a local business, but.... Selection is decent but there are very few specials or sale items. Some funky stuff upstairs like chandeliers and isamu-noguchi esque lanterns. The way things are organized is also quite cluttered and haphazard-feeling; with floor lamps and table lamps and sconces seemingly adjacent. The use of space is not ideal. read more

This is a wonderful lighting store with plenty of collection to suit your taste. Linda and Joshua have always been very helpful on my lighting needs. If you ever need assistance, ask for those two. They genuinely care, are personable, knowledgeable, and always eager to help. i went into the store and walked out with lights that I had in mind. I would not have been able to buy without Linda and Jason's patience, feedback, and support. Thanks! read more

I will gladly be the first to review Lighting Concepts! I have had nothing but a great experience dealing with Tom and his staff at lighting concepts. Tom has helped me tremendously on the lighting for my salon. Always been patient and answered all the questions I had and the back and forth indecisiveness. Although I was a first time customer and my items were very minimal they treated me as like I was a long time customer. Tom is truly a lighting expert, and I highly recommend you stop by here if you are building or remodeling your home. Tom is the man to see! read more

Lighting Concepts, led by owner Tom Ogawa, is the best lighting store on the island. We have used them for many of our projects and find their knowledge and customer service to be outstanding. If you have a lighting question, this is the place to go. read more

This place is really good for your lighting needs. You can order the newest, contemporary LED lights and the wait time is very reasonable at around 2-3 weeks. We have done most of our house from lighting concepts and are very happy with the lights we have purchased. The pricing is on par with Amazon, even slightly better in most cases. read more

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Linda was awesome at helping me select light fixtures for my home as I was getting the electrical done bringing it up to code. I originally went in to look for ceiling fans and was amazed with the showroom. Linda was patient and helpful with all of my questions. She's very knowledgeable and I love what she picked out. Linda also worked with my electrician to make sure the lights I was getting will work with what they were installing. I had the right parts for the job preventing any back and forth running around. Presently I'm up to code with the electrical and the entire house fitted with functional and several stylish LED light fixtures. Any lighting I need in the future, I'm coming here. read more

So first of all...I am an interior designer...and I work with quite a bit of lighting distributors, manufacturers, electricians, and electrical engineers. I was working with another supplier of lights in Hawaii, name withheld to protect their identity. Needed to purchase a few pendant drop lights for a commercial space that plans to open next month at one of the larger malls. The previous supplier took over a month to order the lights. So I grew desperate and cut ties with the previous supplier. I called the contractor and he recommended Lighting Concepts. I worked with them before but maybe it was due to the desperation level of this project or what have you. But they were so wonderful to deal with. Klaire and Tom worked with me for two intensive days and here are the reasons they deserve 5 stars: 1) I got emails and phone calls back within THE HOUR. The other supplier took days and a week to get back to me on questions I had. 2) Tom KNEW his products very well. He was able to send me suggestions to save on shipping cost and shipping time to make that deadline, WHILE still fitting the budget. The other supplier just asked me over and over what I wanted to do, without any suggestions or alternatives. 3) They did not discriminate on the amount I purchased. I originally wanted to buy 6 lights but ended with buying just 2 and they were still very helpful and prompt. 4) They were highly recommended by contractors that I spoke to. 5) They even went out of their way to show me a suggestion on how to create a layout with the lights to hide the extension conduits and junction box. I selected a pendant light fixture that was a bit too short to fit into the existing high ceilings at this mall and required an extension. I can continue with this wonderful review...but I think you guys get the picture. GO TO LIGHTING CONCEPTS !!! read more

Excellent selection of a lighting store here on Oahu. My husband and I made a visit and spoke with the owner, Tom who was very helpful and filled with knowledge when we were trying to explain what we visioned our lighting in our home to be. He was attentive towards us which was real nice. Who would like to be explaining something to someone and not have the attention of the person you are speaking with. He truly is an expert and also gave us some books to review to get more ideas. The same books he gave us were a "can't take home book" at the other light store we went to (I am not mentioning name of that place...lol) read more

I stumbled upon Lighting Concepts and Design several years ago. Since then, I have bought many different fixtures for my home. The service from Tom and his staff is unparalleled. I was remodeling my kitchen and wanted to install LED pendants but was unsure of how much lighting I would need. Tom came to my house to analyze the situation. He was correct in his assessment of my needs. Before you go to Home Depot or Lowes for lights, ceiling fans, exhaust fans, garden lights, etc...., make sure you pay Lighting Concepts a visit. Look through the catalogs. The staff is very friendly, helpful and pay attention to detail. I won't go anywhere else. read more

Jason, thanks much for going the extra mile in helping me find where to find ha specialty quad 4 pin fluorescent bulb! Appreciate the approachable and professional customer support that in many ways seems to be going out the window these days. Promised I provide a good review and really it is equally for you as hopefully for others to read to see if we can't get some professional pride back in customer service. I hope your management and others take note that what you demonstrated is not so common anymore, and all in just a couple minutes. Thanks. read more