It's now called The Wave Resort and Hotel, and perhaps they've updated from the Lighthouse, but they still have a long way to go. We stayed there over the 4th and we could hear every footstep in room above. Toilets had no seat tops and beds were not comfortable. Worst of all, all communication was via texting! The location is great, but for the price ($250+) we think we could have done much better. Next time we will stay at The Breakers at Cedar Point! read more

Lighthouse Resort Hotel - View from patio with Cedar Point in distance - Hotels Near Me - Lakeside Marblehead, Ohio

Pros: nice staff, beautiful view from front of hotel, seemed pretty clean, quiet during our visit, breakfast was available until 11:30 am which was good for a morning hater like me. Microwave and tiny fridge in room. Good water pressure even on 3rd floor. This one was a deal breaker for me: the beds are super hard (some people may like this, I am not one of them) and the bedding wasn't comfortable. Looked worn, sheets were scratchy. Other: decor is dated looking, window coverings were worn, the bar felt like an afterthought, and the breakfast buffet was better then a standard continental breakfast. Breakfast is NOT included with the stay, but there is a discount for hotel guests. We were scheduled for 2 nights and only stayed one. The bed was really our major complaint, but it was a huge deal for us. A good night's sleep is important and I didn't get it. There's a lot to like here, but the bed was such a negative for us that I couldn't recommend the place to friends or family. read more

I feel bad giving them 2 stars because the owner is a nice guy. We booked the entire hotel for our wedding weekend since we had a lot of out of town guests from all over. We made arrangements for them to open the bar around midnight when our wedding was over so everyone wouldn't be loud in their rooms and disturb other guests trying to sleep. When we got there, the hotel worker told us no arrangements were ever made, even though we had talked to him directly earlier in the week. The owner told us the next day that some wedding guests came back at 11:30 and told them we were going to bar hop in Port Clinton so they closed the bar. Not sure why they didn't try to call the people who made the arrangements instead of listening to stranger. What was even worse is that air conditioning was out in about half of the rooms. Some of our guests rooms were filled with Mosquitos and so hot no one could sleep. Some guests checked out of the hotel, while others were complaining because their kids couldn't sleep bc of heat and loud partying in the rooms since the bar was closed. To top it off, all the hotel worker would tell us is that it would be handled in the morning and there was nothing he could do. Not helpful. The owner the next day told us he would reimburse part of the rooms where the air conditioners were out, so we will wait to see if that happens I did give them an extra star for doing a great job at breakfast in the back where we arranged 140 people to eat. Food and service was good there. read more

And yet another non-updated, Comfort In -level hotel in and around the island. Can't someone open a new and nice place to stay up here? This would be one case where I would vote for a major chain to come in here and open a very nice hotel and put these dinky, old, nasty hotels out of business. Sink was dirty in the bathroom. There wasn't even a fitted sheet on the bed...the maid used a flat sheet. Weird mattress that made noise when you rolled around. Greasy fingerprints on the microwave. Just gross. I couldn't wait to get home and shower with legitimate soap and exfoliate myself head to toe. read more

This could be a fabulous little place but sadly it is not. Had encounters w 2 front desk clerks and both seemed like they would rather be somewhere else. When we first went into the room it smelled very old, stale and stuffy. At first glance bedspread looked old. Then my husband noticed none of the trash was emptied. We left for quite a few hours, came back and the room still smell old and stale the AC did not help. Got my water out of the mini fridge and it was slightly cooled, it was on the coldest temp. The bed was AWFUL!!! Disgusting bedspread, the blanket was old, cheap and pulled, NO MATTRESS PAD, in place where this waterproof lap pads babies use with a flat sheet thrown on top. We tried this because in pictures it does look quaint but no way. You even have to take the Elevator to get to a vending machine. The whole hotel area like halls, etc are dated. I called all of the hotels in the area that we have stayed and and know are nice to get out of here and sadly all sold out. If you want a nice clean, comfortable hotel this is not it!! read more

I rarely give such bad reviews but this place deserves it.Go Anywhere But Here! The lady running the front desk was full of lies. The website was misleading. The only good view from this hotel is if you're standing on the walk in front of it. The hot tub in the room sprayed black mold debris from the jets, nothing was plugged in in the room. I literally had to go plug in every lamp and appliance in the room. No fitted sheet on the bed so it came off during the night. The smell and temperature of the room was muskie and cold. Which is extremely inappropriate if you were expecting guests. My fiance took pictures that should be posted in the photo roll here. I spoke with the owner of this hotel and had to stop him because he started to make racial stereotypes about why the hot tub was filthy. read more

This place is DISGUSTING, THE STAFF IS RUDE, AND THERE IS NO SUCH THING AS MANAGEMENT HERE. My main complaints are there no fitted sheets so the flat ill fitted sheet moves in the night and your leg touches nasty hotel mattress, paint in the bathroom is peeling off the wall, and there is mold black mold by the AC unit. The sheets were like 5 thread count very scratchy and uncomfortable. We talked to other guests and they were also upset with their stay. One man told me that he believed it was a $40 a night hotel. I agreed. Dont come here with your family. You won't sleep and will be disappointed with everything. The freaking wifi doesn't even work. The breakfast isnt included. They give you a voucher for $7 off your breakfast not free, you still have to pay $9 a person. Mark my words. If the rest of the world caught on fire and this was the last available place to stay, I'd kick it in the woods. Do not by any means bring your family here. The disgusting part is this hotel is the fact that they have no smoking signs on all the rooms but it smells like cigarettes. The "owner" is a liar. She told me that the owner would call me and that they were off site. She then she told my husband she was the owner. Her name was Kim. When I confronted the "owner" she hid from me in back then took jabs at me saying that she wanted to evaluate me at my job?!?!?!? IM ON VACATION NOT WORK. As someone who has worked in the medical field their claim that fitted sheets are more sanitary is BULL shes cheap and won't buy fitted sheets. That's the real reason. Hospitals have plastic mattresses. Not cloth. Gross gross gross. Take my word for it guys. Dont do it. read more

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I absolutely this hotel. The staff is so kind and friendly. They go above and beyond for our family here. We arrived to flower petals, sparkling cider, and wine glasses. The jacuzzi in our room is amazing. Amazing place to stay for our honeymoon! read more

On August 31st 2019, my 4 year old niece and I checked in to room 215 at the Lighthouse Resort located in Marblehead Ohio for a family weekend within the Lakeside community. We are lakehouse owners locally and have been frequenting this community for over 25 years. To be specific, I live in Cincinnati, Ohio and my niece lives in Chagrin Falls, Ohio. Prior to our stay at your establishment we both stayed the previous 10 plus days within our separate residences up until August 31st, at which point we checked in to the Lighthouse Resort. We had a pleasant stay; however, upon preparation for my checkout, I noticed visible bites appearing on my face, neck and arms. As the day progressed and I continued to research, I realized the bites were from bed bugs. I contacted the manager on duty at the Lighthouse Resort, who was less than friendly toward me and my concern. She indicated that she would be contacting a professional exterminator to investigate my concern further. I was not satisfied with this response so I returned to the hotel property to discuss further in person to ensure that my experience as the customer was being addressed with the utmost professionalism and respect. My in person visit resulted in her questioning my job title and credentials for identifying the bites that I had inherited from my stay at the Lighthouse Resort. She strongly suggested that I seek out a medical professional for a formal examination and diagnosis from someone from whom she deemed to have the proper credentials. At this point she indicated that upon the completion of this task as well as the professional exterminator review, she would discuss providing a refund to me, as I had requested, in the amount of 190.97 USD. I complied with her recommendation and visited the Magruder Hospital-Urgent Care on 9/1/19 by the attending medical professional on site. The diagnosis provided to me was "bed bug bite". I was given a steroid at the office and prescribed anti-histamines for continued itching and discomfort. Upon returning to the Lighthouse Resort on 9/2/19 to provide evidence of the recommended medical treatment by the resort staff. I requested a sit down meeting to discuss my treatment as well as my requests for remedy of the impact that this hotel stay has now had on my health and the health of my 4 year old niece. Initially, I was refused a sit down discussion with the indicated hotel owner and manager. I advised that I would wait at the premises until she had availability. She then went on to threaten to call the police on me, her customer, who was asking for assistance, if I continued to wait for her to be available to discuss this matter professionally. She refused to provide evidence of the extermination examination as well as refused to provide me with her name. At this point in time, the indicated hotel owner and manager told me that the police would be on their way to discuss this matter further. I informed her that I would wait patiently in the lobby for them to arrive. I then received guidance by the hotel desk receptionist to go to room 125 for a conversation. Upon entering room 125, the hotel office, the indicated hotel owner and manager was sitting in the dark at her desk and asked me to enter and sit down meeting. She paused for me to begin discussion and immediately upon starting to speak, she interrupted me multiple times. I asked her if she would like to speak first and have me listen instead. She indicated that she would. I sat there quietly and listened to her perspective. Upon finishing her statement, I began to share mine. It was at this point that she again interrupted me multiple times. I asked her politely to allow me to speak uninterrupted as I had just allowed her moments before. She told me she could "listen and talk at the same time" and then advised that I "only had 5 minutes starting now to say what I needed to say" and time stamped the conversation. The conversation ended with her emphatically stating that she would not be offering anything to remedy the situation and that if I didn't leave property she would call the police on me, the customer. She also threatened me that if I were to write poor customer reviews of their property online that she would seek legal action against me for "slander" and stated that "that is not something you want to mess with". I left the property promptly afterwards. Upon reviewing current and historic customer reviews on many reputable travel evaluation websites (such as TripAdvisor and Yelp) there is a pattern of reviews dating several years back that call out poor customer service, low say/do ratio, chronic cleanliness issues and a continued infestation of bugs, mosquitoes and black mold. Frankly, I started this journey simply wanting a refund for my one night stay but at this point, an investigation of this property's cleanliness, how it being managed and whether or not it should still be a public offering in it's current state is a necessity. read more

Horrible. Horrible. Horrible. This place is small, extremely old and used. The beds are literal concrete slabs and both beds had broken box springs making every move sound like a screatching banshee. I would highly not recommend. read more

Terrible. Misleading about where everything is. Expensive avoid at all costs. Staff rude and said "It's not my problem" don't waste your time or money read more

Decided to stop and grab a bite to eat in Marblehead - was going to see the lighthouse, and like to visit local places when we travel. We wanted to get 3 kids fed, and my wife and I, as well as have a few adult beverages. The waiter said he couldn't bring us the drinks, and even went as far as to say he couldn't take the order. In a good mood at this point, we said, "OK no problem - can you send a waitress over who can take our order?". At this point, we also ordered 2 appetizers. Our waiter then brought the kids drinks out. I asked again if we could place our adult drink orders - and if he could take the order and then have someone else bring them out. He said, "no problem". This was at least 10 minutes after we arrived. He came back and said they couldn't make a mojito (thought on the menu), and didn't have Ketel One vodka. OK - no biggie - we ordered different drinks. But what about our appetizers? He said he had put them in with the kitchen, and that was good news, as the kids were getting restless. 20 minutes into the time there, we finally got our drinks. Still no appetizers, but at least a little alcohol :) Then, of course, my wife finds a dead, soaked, puffy, rotting fly in her drink - so lovely! Intentional or accidental? Does it really matter - they have dead flies readily accessible in the kitchen, and are either malicious or incompetent - good choices. After that, still no appetizers - so we decided to pack it in. Being the true sucker I am, still tipped the waiter - just the way I'm wired... even though I found him inside the restaurant bar, doing a crossword puzzle. LOL - the audacity. I would never recommend this restaurant to anyone - horrible from start to finish. read more

Amazing clean atmosphere, friendly staff. Felt like I was at home. The pool was amazing, clean and heated. I also asked about the sign on the door about alcohol and was told that it was because of the restraunts liquor license. Not directly related to hotel. New updated carpeting. you can see the time and effort they have put into this place. Family run and the nicest hotel i had stopped in on the islands. I highly recommend to everyone read more

Stayed here only because someone else made the reservations and would never stay here again. From the outside it looks nice and well kept. The entrance to the bldg was kinda unclear. The one entrance door on the side of the was also the location were the housekeepers smoked. So you had to walk through a cloud of smoke to get in. Once you go in there is a narrow hallway at the end of the hall is the men's bathroom. Tacky! The hall looked recently remodeled so that was kinda nice. From there the lobby was full (from floor to ceiling) with tacky and over priced knock knacks, a super ball for $1.99 seriously!. There were security cameras all over (for our safety or are they paranoid about something). Oh yeah the large signs on they lass doors that said "no off site alcohol allowed" well when I went to the bar they were out of two beers they had on the list. The room was smelly, the floor, sheets, and blankets were stained. The beds were too soft and the matters pads were plastic pads. Every time you roll over they made noise. Overall not much positive to say about this place. They cleaned up the exterior and hallways but I was disappointed about everything else. read more

we only stayed here because all area hotels were booked. the room smelled horrible, the sheets were terrible (it made my skin crawl to get near the bed), the TV's were old/horrible, they had the nerve to charge 200 for the room. an awful experience. Barely slept a wink. read more