The room itself was clean enough, although rather cramped. The location is good. The issue is the staff. They double booked our room TWICE, and almost gave away the room we had booked a month ago to someone who "booked" it last night, while we were standing at the front desk. The reception staff was not very pleasant during this issue (my mother in law handled most of it and was not rude - she doesn't have a rude bone in her body). And according to other guests, other rooms had been double booked as well. We were able to get a room (thank god! Otherwise we'd have had to sleep in the car!), but they were not as apologetic or "let me make this right," as I (a person who's worked in customer service) thought they should have been. The owners were nicer, but the staff is just disorganized. If you book on a busy weekend in July, be prepared to be told that they have no record of your reservation and that your room (that you've already paid for) has been booked by someone else. read more