From the first call to set up service Sunland Home care has provided nothing but top notch service…read more Set up caregivers for my mom as post hospital care and the service and staff were amazing. Met with the owner Traci, and it seems great service trickles down. They were able to start service at the last minute and were extremely accommodating. Traci was also helpful with referring various other services for my aging parents such as maid service and medication management. While we will continue to use their service going forward, I would not hesitate in the slightest to recommend them to friends and family. Do yourself a favor and call Sunland first, I promise you will save yourself a lot of time and aggravation.

I have worked with Sunland for almost four years. I don't hesitate to give a great review because…read moreTraci and her company are excellent. Sunland hires quality caregivers and will personally match your situation to a caregiver who can be caring and effective. They take the time to get to know their clients and follow through until caregiver and family are content. If there's a problem, someone from Sunland picks up the phone and immediately helps. Their billing system is clear and organized. Their caregivers are caring and trained, and managers, like Jerry, are in touch with the day to day running of the business and will know your name. I wouldn't hesitate to sign up with Sunland if someone in your family (or you) needs home health support.

I had a great experience with Brightstar. I was injured in a work related accident and suffered a…read morefew broken bones and a knee injury which left me with a lot of ligament damage. James J. was my physical therapist, i saw him twice a week for 7 weeks and he was always a pleasure to work with, he was always professional, kept me motivated, and always introduced new exercises for me to do. I hope James gets the recognition he deserves.

BrightStar Mesa/Gilbert were outstanding. Cari and Eva helped get answers to my questions and did…read moreso with kindness and compassion. Tonya the nurse that helped car for my Mother was fantastic.

We got Suad Evans when we requested care, she goes above and beyond when taking care of our son and…read moreour home. We now personally request her whenever we need backup care. Dependable and caring. 100% recommend!

We've had the pleasure of Suad watching our two young daughters several times, and she's been…read moreabsolutely wonderful every single time. She's warm, caring, and instantly puts the girls at ease. I especially love that she brings her artistic side into babysitting -- our oldest completes adorable art projects each visit. As a mom herself, Suad understands the ups and downs of little ones and handles everything with patience and a calm, nurturing energy. I always feel completely confident leaving our kids in her care, knowing they're safe, happy, and engaged. We're so grateful to have found her!

Wanted to express my thanks to everyone at TheKey in the Clemson/Salem SC area. When my mother…read moresuddenly took ill and needed 24/7 care temporarily ,I called them a bit frazzled and they put together a team very quickly. This was done on Thanksgiving week! Everyone they sent was so kind, friendly and attentive. There were household chores and doctors appointments (some that were not close) that they had to help with and did it all with smiles. Apart from a few scheduling issues, everything ran smoothly. Again, many thanks to them.

We have been using TheKey (San Jose) for 24 hour care since October 2022. Aside from a couple of…read morereliable caregivers, we have had poor quality of care exacerbating an already stressful situation. There does not appear to be a matching process or vetting. There has not been alignment between caregivers, staffing manager, and care manager causing confusion, multiple miscommunications, poor continuity of care and additional stress. Calendars (if we get an updated one) are never accurate and there does not appear to be accountability for who is responsible for what. My family has had almost no peace of mind during this difficult time and I have spent countless hours managing problems with both caregivers and Keys leadership multiple times a week. Two night caregivers have slept through multiple call button rings, two caregivers have no showed, one caregiver walked around the house all night keeping everyone awake. After asking the care manager all this week to verify coverage for this weekend, another no show tonight - Christmas weekend. These are only a few examples of problems that have occurred in a short period of time. Why not fire The Keys? Easier said than done. While my parents have me advocating for them, it's sad to think about other vulnerable elderly folks that need support and are being taken advantage of by what appears to be incompetent leadership and a poor for profit business model. For the amount of money Keys charges, service should be seamless. Do better. You are certainly not helping older adults live well in their own homes or improving their quality of lives. We know that stress and lack of sleep exacerbate medical problems. Sadly, The Keys has succeeded in accomplishing this.

Doves has a great team of caregivers and I am very happy with the care and compassion they provide…read more Trisha is also an exceptional care coordinator. I highly recommend Dove's services.

I currently am employed with Doves and I must say that they have given me some exceptional…read moreopportunities. Every single client I have worked with has wonderful things to say about the company. Not only that, every client is very kind and sweet and are always requesting more hours with our company. Doves works with my schedule as well as provides me with many helpful resources and adequate supplies. The management is amazing here and they always listen to my concerns and needs. Truly enjoy working here.

They don't do what they have agreed to. Supposedly, all of the workers speak English, which is not…read morethe case.

I cannot say enough good things about Monica, Lisa and their team from Gentle Care Home Assistance…read more Over 4 years my mother's care went from minor daily check-ins to close to full time care as her eye sight went from poor to total blindness due to glaucoma. They earned the trust of both my mother (currently 92) and myself. I live in California and knowing that I could trust Monica and Lisa to look out for my mother and I could contact them at any time was my highest priority. The team of caregivers lead by Monica and Lisa were caring and giving. They did the daily tasks well of making sure my mother was comfortable, safe, consistent with her prescriptions and provided companionship. They did the special emergency situations exceptionally well, changing their schedule to deal with falls and accompanying my mother to the hospital. Recently I moved my mother to California to be closer to me. My only regret is that I could not convince Monica and Lisa to move with her.

The entire staff here are extremely helpful and knowledgeable. Highly recommended Affinity Family…read moreCare!.

Horrible and unprofessional worker was sent to my home. The worker would drop by unannounced to try…read moreand "play" with my children that were not signed up for services. Said worker was not well versed in physical and communication issues commonly associated with autism. Would consistently try to push past my rules and boundaries in my home and ultimately our use of their agency ended with maliciousness on behalf of the worker. Beware. Do not use. Wait for a different agency to be open. They advertise constantly in Facebook groups for workers so clearly they will hire anyone that can pass a background check. Will be looking to file a complaint/case with DDD as well. They should not be contracted with these people and based on the one other review, it's clearly not just me.

Anthony Black, with VIP Senior Placement was introduced to…read moremy niece, to locate a Home Care Facility. The exceptional find was a loving home environment! with home cooking, (kitties living in the home as a bonus... My niece loves cats.) & great care. Anthony is an exceptional find! he will quickly evaluate each individual situation and locate the suitable place. Anthony is truly gifted in the special handling of each person's needs. Thank you Anthony for your exceptional service. with heartfelt appreciation! Olivia M.

Wow!!!! Anthony is definitely a life saver in so many ways. When our dad had a stroke and was…read morereleased from the hospital we were clueless as to what comes next. No family lives in the state of Arizona so we had no one to care for them or to help find an assisted-living facility. Anthony went above and beyond in so many ways to find the right fit for us. Not only was he very communicative and thorough, but he went to each facility sent us videos and pictures and helped us make the best decision for our family. We could not be more grateful.

There are so many home care agencies out there, but I don't think any can compare to Endeavor. My…read moredad needed home care and our Care Manager, Rebecca, was/is amazing! She listened patiently and chose a caregiver who was perfect for Dad. Even after he went back into the hospital, Endeavor staff came to visit him and bring him their signature cookies, which makes any hospital stay better. I highly recommend Endeavor Home Care!

Was told that they had "plenty of workers" to be blown off for weeks and lied to while I could have…read morebeen searching for care for my son elsewhere. When they finally sent me someone's phone number, she couldn't even lift. Very sad.

During my father's final days on hospice, he required a catheter. I was instructed to clean the…read morecatheter insertion site (not simply empty the bag), and I was not comfortable performing this task myself. I contacted Home Instead and was explicitly told over the phone that this service could be provided. A representative named Erin later came to our home and again confirmed that catheter site care could be done. I made it very clear that this was the only service I needed, as I was providing full-time care with the assistance of hospice. I asked if someone could come in the morning and evening solely for this purpose. I was told they required a minimum of four hours per day, paid one week in advance at $40/hour, and that any unused hours would be refunded if my father passed away. That evening, the 1st caregiver arrived and after two hours informed me they were not permitted to clean the catheter insertion site, only to empty the urine bag. This was the sole reason I hired them and the only task I had requested. The following morning, the 2nd caregiver asked me how to empty the bag, as he was unfamiliar with the process. Before the morning shift ended, my father passed away. We used fewer than eight hours of the 56 hours prepaid. When I contacted the office to address these serious issues and inquire about my refund, I was told it would take two weeks to complete payroll and paperwork before a check would be issued/mailed for the unused 48 hours ($1,920). It has now been over two and a half weeks, and no refund has been issued. When I called again, I received the same vague explanation and was told the check still had not been cut. I am grieving the loss of my father and trying to close out final matters. This ongoing situation has caused unnecessary stress and forced me to repeatedly revisit an incredibly painful time. The last thing a grieving family should have to deal with is misinformation, lack of training, and delays in receiving money that was promised to be refunded.

Haven't used this service yet but I spoke with him on the phone and they seemed to have a lot of…read moreget up and go and tried very hard to help me even if I didn't use them