If you're looking for a truly supportive agency for Attendant Care, Habilitation, or Respite services -- I can't recommend Affinity Family Care enough. I just really wanted to shout out the amazing team at Affinity, they have been true lifesavers over the last several months as we have all experienced so many changes. It is obvious that this company is owned/operated by a mom- just like us. If you need help, have questions in general (I was told you can call and ask for help! ), or are looking for a new company for Respite/ATC/Habilitation please check them out !!! Over the past few months, there have been so many changes in the state system -- from reducing paid parent provider hours to 40 per week, to introducing new assessment tools, and now finally returning hours to what they were. Through every single one of those changes, Affinity Family Care has been incredible. As a parent, I've never felt more informed or supported. They communicate updates within hours of any state change, and their entire staff works as a team -- meaning there's always someone available who can help. They don't just process paperwork; they advocate for your child. They'll take the time to help you write meaningful goals, walk you through the process, and even attend assessment meetings if needed. And as an employee? They're just as amazing. Fair compensation, great insurance options, open communication, and an incredibly organized system for things like training updates or submitting documents. I've worked for many companies in different fields, and I can honestly say -- I don't plan on ever leaving this one. Affinity Family Care truly cares -- about their families, their clients, and their employees. If you're in need of services or are considering working in this field, give them a call. Also- their end of year parties for employees are always super fun and the kids have a blast! read more

WOW is all I can say about Affinity Family Care. I have been a part of Affinity Family Care for over 10 years and they are the best! They do their best (unlike other agencies) to find providers that are a perfect match for my son. They allow me to interview and choose and when they resign they are always eager to do job postings to find me someone. More importantly they are about relationships - they want my son to bond with the provider so he can achieve progress and independence. They train their providers extensively, conduct all the background checks and ensure that my son receives the best! As a mom, they are there for me to guide me through the ISP process, and give me all the education to be a strong advocate. My providers are super happy as is I am. I see negative comments, but remember there are always two sides to a story. I know this agency and they always find a way to make things right should something arise. They are excellent, and you get a sense of "family" when you work with them. I feel like they genuinely care and as a parent - this is something that we parents need. Enough said - call them if you need a provider or just need supports...you will not be disappointed! read more

I want to say how great Affinity Family Care is. I was an employee for many years and the owner, Tracy is hands on, knowledgeable and supportive. She has trained her office team to be just as supportive as her. Every time I call, I get someone who is caring and genuinely wants to help and find solutions. They also care in who they hire to work with the special individuals we support. They go through a rigorous training, do all backgrounds, are there as situations come up and encourage us to be the best! If you are a family looking for supports, give them a call. If you are a provider - to me - its not about who pays the most but who gives the best support! Not only are they supportive but they are one of the higher paying companies. As for the comment from someone recently that there is high turnover in the Mesa office. In my employment of over 7 years, the staff in the office have been the same except the recent change in the front desk. Tracy is passionate about helping others and it reflects on the team she has supporting her in the office. Please call Affinity - they are one of the best! read more

Affinity Family Care is absolutely the best! I want to start by saying there is no perfect agency out there, and having a child with special needs is one of the most difficult. As a parent, I want to be with an agency that is supportive and compassionate and helps us not only with getting caregivers but educates us on services. One that goes above and beyond. That is what I have seen while being a part of the Affinity Family Care agency. The owner is so knowledgeable and has helped us advocate for services for our son that we did not know were available. They have found us great providers and even sent us multiple so we could find that perfect fit for our son. When we have issues, they answer the phone and give us a resolution. I also saw negative posts, but no matter how much a person tries they can't always please everyone. As a parent to another parent or to a provider who has a heart for wanting to help someone - please call them! They truly care and are there every step of the way. In my opinion, we have used many agencies and Affinity is one of the best - hands down! read more

I have worked with this agency in the past as a parent and with my providers that I have had and they have been one of the most professional agencies I have dealt with. What makes them different as they truly care. They have an owner that is actively involved, very knowledgeable and does everything possible to give us parents the Information and advocacy to be able to support our kiddos and the services that we need. If you are looking for a Hab and respite agency or even attending care... This would be the agency I would recommend. They do answer their phones and they do return phone calls and they do everything to support us, as parents and the providers they employ. They have a dedicated recruiter who does everything to match our needs with the caregiver they hire. Their training are all in house so they can get a provider trained and ready to go in a short amount of time. I love AFFINITY and would highly recommend them. They truly do care read more

Affinity Family Care has truly made a positive impact on the lives of individuals by providing them with the support and resources they need to thrive. Their staff is highly trained, compassionate, and dedicated to helping each individual reach their full potential. The services offered by this company are diverse and tailored to the specific needs of each person they serve. They are committed to creating a welcoming and inclusive environment where everyone feels valued and supported. They take the time to get to know each individual and their unique strengths and challenges, and they work closely with families and caregivers to ensure that everyone's needs are being met. Overall, I highly recommend Affinity Family Care to anyone seeking services and support for individuals with special needs. Their professionalism, compassion, and dedication to their clients are truly commendable. read more

Affinity Family Care has been a beacon of support for our family during a challenging time. Their team provided us with a compassionate and skilled caretaker for our disabled family member, ensuring that their needs were met with the utmost care and professionalism. The caretaker was not only attentive and reliable but also brought a sense of warmth and understanding that made a significant difference in our daily lives. The staff at Affinity Family Care demonstrated exceptional communication and responsiveness, addressing any concerns promptly and tailoring their services to our unique situation. We are deeply grateful for the positive impact Affinity Family Care has had on our family, and we wholeheartedly recommend their services to anyone in need of reliable and compassionate care. read more

I worked with Affinity Family Care for ten years as a respite provider. During this time I interacted constantly with Tracy and the staff at Affinity. I was always impressed with their professionalism and attention to my needs in dealing with my client. They were very helpful and responsive to any questions I had. I received all the necessary training and guidance I needed to be able to better help the child I was working with as well as how to work with the child's parents when conflicts arose. This training and backup gave me the tools I needed to bring a big improvement to this child's life. I would like to thank Tracy and her staff for all their thoughtfulness and kind help during my time working with them. read more

I have been a part of the Affinity Family Care agency for over 5 years. This agency is one of the best and let me just say I have used several. They are professional, supportive and always accessible. The owner gives out her cell phone so if we need her we can. They answer phones and when I walk in drop everything to support me. They have always had excellent recruiters to help me find a provider that matches the needs of my child. They don't just assign but truly try to find the best match resulting in relationship building and more progress achieved. I cannot say enough good things. If you want support or help in finding a quality caregiver - CALL THEM. You will not be disappointed. read more

I have been with Affinity since 2006 and I have seen them grow and also have seen many positive changes. There truly is a caregiver shortage, however Affinity works directly with the family to ensure the individuals needs are met. They listen, they train and they care. From all of my experience they do their very best to hire high quality caregivers. They also have increased their wages to be one of the highest. When I started with them back in 2006, our caregivers made $9.00 per hour. They are now making $19.20 per hour and these are permanent rates. If you are looking for a caregiver for DDD services, give them a call. They truly are supportive and will help! read more

Tracy and Darin do an amazing job hiring, training and managing caregivers hired specifically for each family. As an experienced special needs mother I am convinced that their approach is the only approach that works well. Additionally Tracy is a power house dedicated to helping families like hers. She has a special needs son and understands the system well which is very helpful if you are a new special needs parent. Don't waste your time with companies that shuffle caregivers around from family to family! read more

I have been with Affinity Family Care for almost 7 years and I can't say enough good things about them. This is a family run company and the owner and the office staff truly cares and are there to support their families and caregivers every step of the way. They have a full time recruiter and hire and train the best providers and they also recruit specific to your needs. I promise you can't go wrong with this agency - at least call them! I have been through many and these guys are the best. read more

Our experience with Affinity family care has been nothing short of outstanding. From the initial consultation to the ongoing support, their team demonstrated professionalism, empathy, and a genuine commitment to our family's well-being. The caregivers assigned to us were punctual, attentive, and highly skilled. They not only assisted with daily activities but also took the time to engage with our loved one, fostering a sense of companionship and trust. read more

As a parent of a special needs child you want to trust your agency. Affinity is professional and caring and very knowledgeable. They train their employees, conduct backgrounds and do everything possible to ensure our kids are safe and protected. I would highly recommend them. You will not be disappointment. Remember there are always two sides to every story...what I have seen is one of the best agencies I have worked with. read more

Life isn't always as easy when having a disabled love one, Affinity family care really took pride in their care and attention to our situation. We could not be any happier with the service from their team and Thank you for making us feel like we were family! The office staff was pleasant and well trained to get us the quality care we have been searching for! Repeat loyal customer here and wanted to say thank you again! read more

This company is the absolute best if you are looking for Habilitation, Attendant Care or Respite services. They are dedicated, reliable, very knowledgeable and truly cares. The owner is an active part of the company daily and is there to support you every step of the way. I have worked for many companies and they by far are the best. Contact them for services and supports - I highly recommend them read more

I happened to contact Affinity Family Care and everything about them is great. They helped advocate to get services that were so needed. They answer any questions I have. They listen and offer support. Best part is they train every provider to help them understand expectations. Our provider has never not been paid, has always been supported and receives high pay! I would highly recommend them. read more

Affinity is by far one of the best agencies out there. Both as an employee and a members family, this agency has been the best. They are supportive, caring and are there to answer any question I have had. They provide advocacy so that we receive the services that are important. Don't second guess yourself and if you are reading this - call them and see for yourself! They are exceptional. read more

Affinity and their team genuinely care about their clients. No question went unanswered, and I had plenty! They took the time to help me understand everything so I could effectively advocate for my child. They also got me certified as a provider in no time, and all their training is free. I highly recommend them if you're looking for a reliable agency. read more