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6 months ago

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LifeLabs

LifeLabs

(3 reviews)

Downsides that are out of their immediate control: main door was broken so it is left open (fine by…read moreme it didn't affect my appointment), printer wasn't working (I had a physical copy so I was also unaffected by this but some were told to print at staples/home and come back). Staff were kind and patient. The overall waiting room and space is limited so would recommend you don't bring a plus one unless required. Make an appointment as that is key to avoid potentially long wait times.

UNPROFESSIONAL I was…read morewaiting for some bloodwork at this location this morning. Around 7:44am, a staff comes out to call for a patient. I looked at her name tag so I know the name but I'll save that for a formal complaint to Lifelabs. She calls the patient name twice and what shocked most of us was when she yells the name of the test the patient was there for. Most of us looked at each other with eyebrows raised. Isn't this considered private information? And you yell it out in front of about 20 people? How unprofessional. Additionally, she told me off for not being able to find my veins. I told her they were shy and I've always had problems when getting blood work done because it takes a while to find them. She scolded me when she found out I didn't drink water. I told her the requisition specifically stated fasting and no food or water for 8 hours prior. She went on and on about how Doctor should have told me to drink water blah blah blah. It was such an uncomfortable encounter and I didn't like it. Not a great way to start the morning!

Willoughby Medical Centre

Willoughby Medical Centre

(12 reviews)

Front staff are inept and incompetent. Spent my birthday withdrawing from my medication because…read morethey can't bother to ask any of the right contact information or take the number you're calling from to call for online appointments and if you miss it because of their ineptitude you get to wait and withdraw another few days :) judging from years of one star ratings, people should be fired or this clinic should not be given government money. ​ standards of a doctor's office have fallen significantly in the last decade. Much bigger sign.

I came to this clinic last Saturday as a walk-in. I had been waiting in line for a few minutes and…read morewhen it was my turn, I stepped up to the counter and was quickly scowled at and told to " SIT DOWN- IT WILL BE AT LEAST A 45 MIN WAIT" to where I said to her " I'm sorry, but I have not even spoken to anyone yet and have never been here before. I'm assuming you would like to put my name down at least and get my medicard?" She looks at me with a snarl that is so not becoming on any woman and said " WELL- obviously I'm very busy at the moment, I thought you were someone else" No apology for the nasty attitude whatsoever. This nasty ass blonde needs to take some classes on compassion and manners. Being an MOA myself, I know that this type of behavior and attitude is so disgusting, especially when working within the healthcare industry. People are coming to be seen because they are SICK and do not deserve to be treated like they are of no concern. I ended up not staying because of her horrible attitude and went elsewhere - GLADLY. Also, kind of a junky, cluttered clinic with outdated paper charts wall to wall. Time to upgrade to EMR people! Its 2014!

Mold Insight - Sean Moss - Mold Insight Inc.

Mold Insight

(17 reviews)

I have now used the services of Sean Moss of Mold Insight twice in past month. First in my home and…read morethen at my studio. I cannot recommend Sean highly enough. Right from our first conversation, he was courteous, curious and extremely professional and thoughtful. Both times when he came to do an inspection he was on time and was very thorough and meticulous in his processes. He explained everything he was doing and left no corner unturned. I felt I was in extremely good hands. Not only due to his level of expertise but also due to the fact that he truly cares about his client's health and wellbeing. The reports I got back from the lab he used, along with the detailed summary and list of recommendations he provided, were top notch. And he was always willing to answer any of my questions to make sure I understood everything. I feel so grateful that he was referred to me and that I decided to use his services. Don't hesitate to use him. Again, I cannot recommend him highly enough.

Sean was so helpful when we were purchasing our home. He was organized and replied quickly to…read moreemails and phone calls and explained to us exactly what he would do. He spent hours going through the home on his own and then taking us through it explaining not only what the issues were but also what and how to do regular maintenance to keep this house in the best shape possible. As first time home buyers he educated us and helped us better understand what we needed to make a decision about purchasing. Worth every $.

ABM Environmental - Mold Air Testing

ABM Environmental

(9 reviews)

Yaletown, Downtown

I have an apartment with very poor ventilation. Working from home, I was getting lethargic, and I…read morehad a cough that was consistently getting worse over 2 years. My doctor couldn't find anything wrong with my lungs, so after considering my options, I decided to pay for an indoor air quality assessment. It's not cheap (~$525 for the comprehensive assessment, which is a little cheaper than competitors I found), but I thought it was well worth the cost. On the spot, Brian was able to confirm some big problems with the composition of my unit's air, and recommend some ways of improving it (e.g. lowering humidity + keeping bathroom fan running). After about 5 business days, I got a followup with all the numbers from the assessment, and a detailed followup of the recommendations he'd made in person. Since the inspection I've followed his advice, and my focus and energy at home have improved dramatically, and I can tell my lungs are much MUCH healthier.

ABM Environmental comes out on top! The professionalism and quality reporting from ABM far…read moresurpassed that of a prior assessing company. I love that they've been highly rated with the BBB and delivered on that promise! Smart and thorough assessing identified a possible source for mold in my unit and the concise, professional report was accompanied by a certified, independent laboratory analysis. This confirmed the species and counts of identifiable spores -- not as many as thought! The ease and reasonable cost of my assessment and testing service saved thousands in remediation expenses.

LifeLabs - laboratorytesting - Updated May 2026

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