It's rare these days to be able to call a company where real people answer calls and have the…read morepatience to listen and take the time to explain the options. Alan, the Project Manager from Genesis was exceptional. He is knowledgeable, professional, and kind, and shows a genuine desire to help people. He came right at the appointed time and was thorough despite his busy schedule. He came to assess if there was too much moisture still in the ceiling drywall from water that had leaked into the suite below mine a week earlier and provide an estimate on the cost to do repairs. Alan double-checked and triple-checked using his various tools. He was very patient to answer all our questions to our satisfaction. I highly recommend Genesis and will use their services again.

Genesis Restorations provided thorough, accommodating, and overall excellent service throughout our…read moreexperience with them as they renovated our clinic. The additional considerations required to do renovation work in a clinical space were managed smoothly and Genesis was able to fit the work required into our limited time constraints. We were able to navigate the city, infection prevention, and other contractor needs with ease because Genesis took on the brunt of the coordination efforts. The space was left looking even cleaner than it was prior to the renovation and we never had to worry about the work interfering with our patient care. Much appreciated, genesis!

Well, after 4 months of ripping the ensuite apart for NO reason other than a "make work" project…read morethey finally showed up today March 1st, 2023 and it took them 1-1/2 hours to repair and replace the vanity. Now we will see how long till the plumber shows up because, well, "they work on their own schedule you know". No I didn't know!!! As for the carpet that was floating in 1" of water, well, well, well. What about the carpet was the reply. And this "joint", company is too good a word for them, is not a member of the BBB and should never, never be allowed to join. Their should be a spot for -0 stars. Bottom of the barrel is this place!

We had you service our building in Richmond at Rivers Reach on June 9th. It was a treacherous 5 or…read moreso hours of the worker viciously slamming our neighbors door non stop for hours on end. All of the residents were disgusted and annoyed! Have you no manners common sense or respect! I will make sure our strata never deals with you again!

We discovered water damage and mold in our home after moving our daughter's bed…read more I found Damage Control Remediation on Yelp and called them first. Joel came out the same day to survey the damage. He was amazing! He brought in a plumber and an asbestos abatement team that we ended up needing, and made the entire process as painless as emergency home construction at Christmastime could possibly be. He even reached out to check on us the day after Christmas. Every single contractor he brought in was as nice, knowledgeable, and as professional as they could be, and they all worked with us to keep the costs down. Do not hesitate to call Damage Control Remediation! They're real pros!

Great experience on a moments notice!…read more We had a flood over our kitchen floor. Joel came out the same day I called him to assess the damage. He provided an estimate for removing damage and dehumidifiers. After cutting out the area he determined the water intrusion did not require equipment and reduced the cost of the job dramatically. The quality of work was excellent. Containment was placed during the work and edges left clean and taped off.

Jorge and team have just repaired my popcorn living room ceiling. There had been water damage due…read moreto a chimney leak. When the repair was done and it was time to paint, the first paint he used did not quite match the rest of the ceiling. He took the time to go to a different paint store, and came back with a new can of paint which matches perfectly. When that was all done he cleaned up the work area thoroughly. I am very pleased with his work and would recommend him to anyone. Marcia

Needing a contractor to install drywall walls and a ceiling area and a painter to topcoat interior…read moreand exterior frames for all the windows and doors in my two-story and basement home, I looked on Yelp for someone with first-class, credible reviews. i found Ibanez Walls and Ceilings right away. I gave them a call and Jorge and Fariba showed up at my door. I could tell right away that they were lovely people who knew their work well. They worked for nine days in my home. They were kind and respectful, always careful to let us know what they were doing. They did excellent drywall work on walls and a ceiling. They also expertly painted a large number of window and door frames inside and out. Their work looks beautiful. I would hire them again for any drywall or painting.

These guys were exceptional, especially Kyle who oversaw the project. The communication was great…read moreand everything proceeded in a nice orderly fashion. I would use them again for sure.

From the owner: Established in 1971, we are the "Longest Running Insurance Restoration Company", servicing the…read moreGreater Vancouver & Fraser Valley area. We are locally owned & operated, offering full restoration services.

Oh man, these guys are amazing! Joe has been so helpful and informative and Adam has kept me…read moreupdated pretty much daily on everything they are doing. I feel so blessed to have a company that cares about the work they're doing and the people they're helping. I will be recommending them to anyone in need of a restoration company. I've dealt with other restoration companies in the past but I've never had a group of people so invested in their quality of work and customer service like Epic! Thank-you, guy!

Great customer services - very knowledgeable staff all ready to help and will help you get your…read moreproject done not just safely but also within budget! Will be using them again as well referring them to family and friends!

These guys get the job done! I refer all of my clients when disaster strikes! Keep up the great…read morework!!!

From the owner: 24/7 emergency services for fire and water damage restoration. Certified technicians to make sure…read morethe job is always done right

Unprofessional. Not responsive. Take on too many jobs and can't service their clients.read more

They send me an invoice for $1442 for an electrician to remove only 11 spotlights which took him 15…read moreminutes to do so in total! This company is a rip-off and does whatever it takes to milk you. My honest advice is never to try them at all, you will regret it.

First General was the restoration company chosen by my insurance company after I lost my apartment…read moreto fire. They were superb, communication was immediate, their onsite staff were amazing, and I would hire them again in an instant.

WORST company to ever deal with. I haven't spoken with 1 honest person at this company and when I…read morespoke with the Project Manager she lied through her teeth about trying to get a hold of me when she hadn't. I would RUN from this company.