I have been to this Walk in Clinic when I can't get into My Family Dr…read more I have always found the receptionists to be very professional, polite, kind. I have always waited because the exact thing happens, they call for someone that was in and left. So my wait time hasn't been that long at, but they can get really busy. The Drs have been nice, kind, very thorough and of course professional. Shirley F

This medical clinic can be handy if you're shopping at Real Canadian Superstore. The staff seem…read morevery friendly and it's always good to call ahead to see how long a wait list has occurred. It seems like the way of the world now has fewer people have actual family doctors.

One receptionist is extremely rude. Everyone else are very nice and professional. I don't feel this…read morewoman should be dealing with the public. She made a stressful situation much worse for me . If I have to deal with her again I will change clinics

Called at 4:30 PM to discuss a form that I needed to get filled out and she said not a problem…read morewe'll get you in at 11 AM tomorrow so I show up at 11 AM tomorrow and they tell me we only booked the day of you have no appointment come back tomorrow wouldn't recommend anyone if you have a family doctor. If you really wanted me to call in the morning to make an appointment I would have but you told me I had an appointment

Front staff are inept and incompetent. Spent my birthday withdrawing from my medication because…read morethey can't bother to ask any of the right contact information or take the number you're calling from to call for online appointments and if you miss it because of their ineptitude you get to wait and withdraw another few days :) judging from years of one star ratings, people should be fired or this clinic should not be given government money. ​ standards of a doctor's office have fallen significantly in the last decade. Much bigger sign.

I came to this clinic last Saturday as a walk-in. I had been waiting in line for a few minutes and…read morewhen it was my turn, I stepped up to the counter and was quickly scowled at and told to " SIT DOWN- IT WILL BE AT LEAST A 45 MIN WAIT" to where I said to her " I'm sorry, but I have not even spoken to anyone yet and have never been here before. I'm assuming you would like to put my name down at least and get my medicard?" She looks at me with a snarl that is so not becoming on any woman and said " WELL- obviously I'm very busy at the moment, I thought you were someone else" No apology for the nasty attitude whatsoever. This nasty ass blonde needs to take some classes on compassion and manners. Being an MOA myself, I know that this type of behavior and attitude is so disgusting, especially when working within the healthcare industry. People are coming to be seen because they are SICK and do not deserve to be treated like they are of no concern. I ended up not staying because of her horrible attitude and went elsewhere - GLADLY. Also, kind of a junky, cluttered clinic with outdated paper charts wall to wall. Time to upgrade to EMR people! Its 2014!

Gave them a second chance (got a different doctor this time) and it was worse. Rude woman…read more Rushed, didn't bother to touch my daughter to try and diagnose properly. Was walking out the door while my daughter was trying to speak to her. Truly disgusting behavior

I've been a patient here for at least a year, specifically for a female dr. Then she started…read moreworking shorter hours, and now I find out that the clinic itself is open shorter hours. This is stupid for those of us that will have to leave work an hour and a half early to get an appt. before the clinic closes. Not impressed at all.

Kind, helpful and courteous staff…read more Dr. Tran is caring, knowledge and responsive. Our family appreciates him and is grateful for him.

Every single time my pharmacy submits an electronic prescription refill request, I need to go…read morethrough a rigamarole with the office. Apparently it's office policy not to do them (why not? I smell a few here somewhere). My GP has given an exception but this is getting real old. Time to switch to Telus Health.

They do not care or are concerned about patients whatsoever, basically useless clinicread more

Out of business.Doctors have gone to Cloverdale clinic.Having a difficult time getting my records.read more

The Good- Dr. Clayton is awesome! He's professional and personable with a good sense of humor. He…read moreis thorough in his questions and exams, and you can tell he takes pride in his work. The bad- Their online booking system doesn't work, they don't return phone calls, and the front counter staff are often misinformed and rude.

This clinic has supported my family and me for over 20 years. We have always felt welcome and well…read morecared for.

Cedar care clinic is where my family doctor is, even though they are a walk in clinic as well, they…read morealways make time for patients when they call to make appointments. The staff are always extremely friendly, helpful and pleasant to deal with. Dr Hobson is my gp and he is also the gp for my wife and children. He is super helpful, knowledgeable and lays out the options if you want so you can make a more knowledgeable decision.

Wow! so upon looking online, if my family doctor is not available (closed his practice due to…read moreillness) and I need RETURN TO WORK paper filled out I need to go to a walk in urgent care clinic and I was told about this clinic. booked an appointment, 3 min later it's just cancelled saying I need to see my family doctor. these people say they are here for your health but you can't speak to anyone to try to explain your current situation. they don't care. I read these comments before booking I should have taken it seriously. Not worth your time so I would definitely move on.

A local go-to place for peeps in the area. Offering walk-in only, with only ever a single doctor on…read more4.5 hour shifts... Be sure to leave time to wait. Especially since the neighboring clinic a few doors down is moving to a new location.

We moved here in 2024 from Ontario to be near family. My husband was a retired Physician and I am a…read moreretired Reg N N.P . When my 91 year old husband was taken to ER he received excellent care and he was diagnosed with aspiration pneumonia and sent to ICU. I admit I was sceptical that this little hospital would have the equipment and skill to help my husband. That was February 27 th. I was pleasantly surprised. his care was exemplary, the equipment as good as any hospital at home. I can't remember the names of all the wonderful staff but they were beyond good, thoughtful and kind. While he was in ICU I had a nasty reaction to a drug I was on a passed out fracturing my TiB Fib and lateral and medial malléolus . I had surgery and once again anxious about such a difficult surgery. I had my knee surgery in a large teaching hospital and had an accident fracturing my femur on the same right side. I need not have worried as the orthopaedic surgeon did an amazing job on my leg. That was March 8 th and yes my husband and I were both in rehab together. once again, the staff were amazing. My husband became palliative and a bed was found on rehab. I worried would excellent rehab staff be able to manage palliation? They were amazing.My dear husband passed Saturday April 25th. Something else happened , something I have never seen or heard of . They brought a bed for me so I could be beside him and hold his hand and I would be comfortable. This hospital has SOUL. It has not lost its soul it does great work with awesome staff .. Many thanks to everyone. Eleanor ( Ellie) Armstrong

The care is outstanding here…read more They don't make me feel controlled or trapped. The nurses are always willing to try to understand when I start feeling sick. The nurses don't ignore me here. I 100% recommend this hospital as they have been nothing but amazing! (Even the food is amazing)