I have been a patient of this office for years. Every three months I have to go in to the lab to…read morehave some blood work done. I phoned the number for Crossroads several times on both Thursday and Friday with the voice welcoming my call but never once being able to set up an appointment or leave a message. After the voice repeating the same message about three times, they hung up. What is going on here? I've been a patient here for years! This is VERY frustrating. My only option is to go down to the lab first thing next week to see if they have a standing order for my tests.

All the doctors that practice at this office are AMAZING. The nurses are also so kind and caring…read more You know when you have a really bad doctor, and you constantly question the doctor and their abilities, but then convince yourself that this is the norm, so deal with it. You have a vision of what a doctor should be, but again convince yourself that that vision is far from attainable...well the doctors of this family practice will prove to you that your "unattainable" vision can actually be obtained.

As I said before, the doctors are great and the front desk became a lot more tolerable and fun to…read morework with. But here we are with Covid-19 and I happened to call the clinic to book an appointment. There was somebody new at the phone. The woman sounded sooo miserable I wished I hadn't called at all. C'mon, just be a little nicer. we have enough to worry about now and listening to your bitchy voice is the least any of us need right now. Crack a little smile, your face won't fall off I guarantee you!

this place is retardedly stupid have pneumonia, gave me…read moredrugs that did absoulutley NOTHING. can't breathe and asked for different drugs, told me to come back in 3 weeks!! (??!!??)

Dr Dhaliwal from this clinic is a crook. He built a new home and is refusing to pay the trades…read moreafter months and months have passed. I find it hard to believe that a Dr who would rip off hatd working tradespeople is ethical whatsoever

Always over worked, but willing to take on another patience…read more Your doctor may not be in and you may need to see one ASAP. they will do their best to get you in to any doctor if at all possible; As I have noted. What I like is the endless hours, running around you see them ALL do and no one stops until you're fixed up. I could go on & on about the personal care I receive from our family physician, I won't bore you... But I will say she the type if she can't find out what's wrong with you then she will sent you to other doctor: She is not scared to get outside advice. For that I like and respect; Keeps me coming back. Yes, the building is about 40 years old, elevator is the slowest around, and place needs an update but it's what's inside that counts... And that's DAM GOOD CARE.

Dr Thompson is a very kind, wise and sweet caring physician…read more Dr Thompson even came to my father's home one night later in evening to help my father after a serious injury and was having symptoms. For Dr Thompson I give him 4 stars for his ability to practice while struggling with Parkinson's disease and the difficulty being able tolerate his bossy rude and very unprofessional wife Sara. Be prepared if you call the office, Sara will be sure to be terrible to you, she will talk so fast you cannot understand her, and she will not be considerate to your needs. When you make an appointment and come into the office expect the same rude and unprofessional behavior. For example, if she knows you, don't expect any polite conversation or her to ask in a general fashion " Hello Mr so and so, how are your doing this morning?". She will however not acknowledge you are a human being, she will treat you worse than a bad pet and talk so fast and mumble something you can't understand or boss you around. Dr Thompson- I encourage you to keep practicing but without your wife ever talking , ever answering and never have any patient interaction. Better yet, do not have her in the medical office at all. Patients deserve to be treated with respect, compassion and in a genuinely caring and kind manner. Every body has a bad day but she is is truly unlike any person I have ever encountered in my over 30 years in a medical profession. God bless you Dr Thompson and thank you for all you have done for our family.

I used to be a patient of Dr Behar when he was at a clinic in Coquitlam until he left and opened…read morehis own clinic in Langley which is this one. It's hard to find a doctor you like and feel comfortable with. We followed him because we feel he is good at what he does. He takes the time to give as much information to us about our health, answer our questions that we have without rushing us out the door - regardless of who's waiting to see him next. He's very knowledgeable as well.

Timely, appropriate, and sensitive. My wife and I greatly appreciate the doctors and staff at St…read more Luke's. I'm sorry to read the negative reviews/experiences of others, but I will confidently recommend this clinic to those who ask.

Front desk staff are nasty, rude, condescending and stuck up. They don't deserve the pitiful $23 an…read morehour they make

Horrible front desk staff- was rude, condescending from the moment she picked up. I continued to…read moreexplain how the appointment was booked, why it was, etc. Though she continued to make things difficult for me instead of try to help me. She got frustrated and began acting very aggressive, for which I told her I thought she was very rude and would like to focus on the call. She wanted to focus on arguing and being abrasive. My husband was there to witness. Said call being recorded and she hung up