I have been a patient of this office for years. Every three months I have to go in to the lab to…read morehave some blood work done. I phoned the number for Crossroads several times on both Thursday and Friday with the voice welcoming my call but never once being able to set up an appointment or leave a message. After the voice repeating the same message about three times, they hung up. What is going on here? I've been a patient here for years! This is VERY frustrating. My only option is to go down to the lab first thing next week to see if they have a standing order for my tests.

All the doctors that practice at this office are AMAZING. The nurses are also so kind and caring…read more You know when you have a really bad doctor, and you constantly question the doctor and their abilities, but then convince yourself that this is the norm, so deal with it. You have a vision of what a doctor should be, but again convince yourself that that vision is far from attainable...well the doctors of this family practice will prove to you that your "unattainable" vision can actually be obtained.

The doctor and the receptionist were nice too but the place was chilly (not in temperature just in…read moreatmosphere). Everyone was matter of fact (if that makes any sense). I'm a brand new patient and they did little to get any previous information. I'm over all disappointed in them.

Great place! I'm not the biggest fan of glasses but this place really helped me understand what…read morelenses would be best for me. The doctor I saw was so thorough, really nice and I just didn't feel rushed. I mostly ordered contacts from them but I also bought a pair of glasses, they were so sweet because I did take forever to pick a frame but I loved that they very honest with what they thought looked good on me. Will definitely come back !

Called at 4:30 PM to discuss a form that I needed to get filled out and she said not a problem…read morewe'll get you in at 11 AM tomorrow so I show up at 11 AM tomorrow and they tell me we only booked the day of you have no appointment come back tomorrow wouldn't recommend anyone if you have a family doctor. If you really wanted me to call in the morning to make an appointment I would have but you told me I had an appointment

One receptionist is extremely rude. Everyone else are very nice and professional. I don't feel this…read morewoman should be dealing with the public. She made a stressful situation much worse for me . If I have to deal with her again I will change clinics

Really great service - I highly recommend them. They went out of their way to ensure that I'd…read morereceive the best contacts that work for me, gave me a lot of free samples to try out (again, to help determine the best fit), and were generally just VERY nice.

Awesome staff and modern facility. Very kind, efficient,…read moregentle and accommodating. They are a great location for me and I will be back.

My wife and I went for cleaning on April 29th. Before the cleaning, we asked the receptionist and…read morealso the hygienist to please only do the procedures covered by our insurance. They both said of course, they would do only what was covered. However, they did they opposite and without asking, then at the end of the cleaning we were surprised by the bill. We of course asked the receptionist and she said she did not remember us saying to only do what was covered. They did not fix anything on the bill. Also on the same bill, my procedures were charged at a higher rate than those of my wife, for the exact same things. I was told that hers were charged with last year's rate by accident and that was better, but it doesn't make sense to charge each person different rates, nor is it ethical.

Dr. Fasihy is an amazing doctor, I've been going to her for over 10 years now. She's very kind and…read moreempathetic and she actually cares about her patients. She works very hard and is always busy but she takes the time to talk and figure out the problem instead of just throwing pills at it. Would definitly recommend.

I've never met a colder, more unfriendly doctor in my life. Dr Fasihy does not care about patients…read more Very unprofessional office and staff, 2 hour wait with my 18 month old son even though we had an appointment. Do not recommend.