My family and I have been going here for about 6 months or so and I could not say enough good things about it. We bring our kids and they love the classes at Kids Academy. We get a chance to workout or sit and have a snack at the cafe. We have used the spas as well. The facials and massages are both excellent. The pool is beautiful and well take care of. The only con would be how busy the Kids Academy gets on the weekend. I think they do a good job managing it but sometimes it seems quite overwhelming in there. The locker rooms are always clean and there is plenty of room so you don't feel like you're on top of people. All of the classes I have taken there are awesome and there are plenty of them that you do t have to pay for. Even when the gym looks like it's packed from the parking lot, the gym is big enough that it doesn't feel like it is busy at all on the inside. I do agree that it is expensive BUT what you get for the money... a family of 4 is about $330/month. That includes 3 hours a day of childcare, indoor/outdoor pool, squash courts, yoga classes and tons of other free classes. I love this gym and I would recommend it highly to anybody. read more

The They promised "founding members" there would be no rate increases...that was apparently a lie, but it's not in writing. -the locker room saunas are broken more often than functional. Not always their fault because idiot members pour water or coffee on the stones on the ELECTRIC heater. That said, they could either repair faster or at least place appropriate signage so it doesn't keep happening. The hot tub seems to be non functional very often too. -you get kicked out of entire areas for the damn classes which might run 3 1-hour long sessions consecutively. -the pool is disgusting. They'd have an easier time just sending email when the pool is actually clean and open. It is overloaded with chemicals and the cleaning/reopening procedures (after "contamination incidents" are questionable at best. My kids kept getting sick after using the pool. We started paying a visitor fee to use another local pool. -the guest policy is probably necessary during the summer, but it is enforced ridiculously unevenly resulting in overcrowding at the pool area. The Good: -they do have the best (at least most) hours locally. **Update...."Customer Service" posted their form-letter response to make it appear like they care. I did in fact raise these same issues directly with the General Manager prior to cancelling my membership or posting on Yelp. The response I received did at least seem to care but basically ignored some of the issues and denied others. Importantly, it seems like a lot of "founding members" were told that as founding members they would not be subject to price increases. This is not a "misunderstanding" as the GM says, but likely a real "unfair and deceptive marketing practice" under MGL 93a if anyone cares to make a formal claim. read more

Nicest gym in the area. It's a little pricey but keeps out the peasants. They have multiple pools including an indoor and a outdoor pool with a water slide. They have a cafe with healthy food options. The customer service is unparalleled. My husband also goes to the soccer pick up games on Tuesday, which is a nice addition. They have a spa which does hair, manis and pedis. read more

This health club is a five star club, maybe even six. I give it four for one reason it is expensive. That's all I'll say regarding monthly fee. Research it on your own. Gorgeous spotless facility. Open all the time. The people who work here are super nice and down to earth. Pool is outstanding. Outdoor lap swim n heated pool under evening sky after sitting in traffic is heaven. Saunas & hot tubs. Haven't taken a class, eaten in cafe or had a pedicure yet, but I will. Basically, I'm sending myself to camp this summer at LufeTime athletic. read more

Dishonest. Terrible customer service. I was in the process of moving and put my account on hold for only $25/month which you can do for up to 9 months. Without my permission (not legal) they took it off hold and began charging me the full $159 rate. I asked to be reimbursed and that surely this was just an oversight. Nope, no refund. AND they told me I had to send them a letter to get it back in hold status. A LETTER. Little archaic don't ya think? So yes, I will be sending you a letter, A CANCELLATION LETTER. Oh and Steve S, my "retention specialist" you need a new career path buddy, b/c you're the worst. read more

Experienced the best yoga class on Saturday morning. Halloween themed yoga, who knew it could be so fun?! I came as a guest and have never experienced a more rewarding class. read more

Can't beat the facility and equipment. They have everything you could need. Great child care area, (5)indoor/outdoor pools, never have to wait for equipment. The ultimate facility if you are into a healthy lifestyle for you and your family. read more

Legitimately the worst gym I've ever been to. I joined the gym and paid the high fees in hopes of going somewhere that I could work out after work and enjoy it- man was I wrong. The summer turns into a summer camp with kids running around the gym, screaming. People always leave 300lbs of weight on the machines. And management is the actual worst, no customer service and unresponsive via email. Save yourself time and money by going to planet fitness for $10 a month, it'll be less of a headache. read more

Truly a well-run establishment that goes above and beyond expectations in every way. I've been a member is Equinox Fitness for several years but upon moving to MetroWest MA recently I had few options for a gym that compares. Until Lifetime opened. Their Metro West facility is beautiful, clean and well-equipped. The pool is awesome and the Kids Academy is a high quality childcare with incredible kids programming. I also have gone to some of the very best hot yoga classes I've ever been to at this Lifetime. The group fitness schedule is robust and even the spa and arcade are top notch. My family of 4 all frequently visits Lifetime and we truly can't imagine our lives without this gym now! read more

I have been a member for over a year. The gym is clean & has great amenities. Membership is not cheap but if one uses the facilities it is really worth it. One downside is that there are a lot of up-charges such as Pilates classes. Bottom line, I would recommend to at least try it. read more

Filthy! The family changing room is not only small and inadequate for the amount of members they continue to contract with - it is filthy! Massive amounts of hair stuck in the drains, flys in the shower coming up from the drains, floors are constantly puddled and wet so that small children and adults are falling and slipping as they try to maneuver around the small space lined with families and benches. Wet-used towels can always be found left on the floor and in the changing rooms from previous members who don't care about the appearance of the family changing room because the club doesn't care and it shows every day. I have resorted to this written review because I have tried countless times to engage the staff to it's constant unkempt condition (almost 2 years now) the level of untidy condition - without success. It's like talking to the dead. Pay attention Lifetime-Framingham, we have many choices in metrowest to choose a health club and after awhile - your lack of attention to cleanliness and assistance is going to catch up to you. read more

Been a member for a while now. Nice and big with lots of space. I like the workout area. Pools are nice and plenty of them. What I find upsetting this month is that the men's sauna has been down now coming up on 3 weeks in a day or so. I really like using the sauna on cold days but no-can-do. For the small fortune paid mostly by each member, this really is unacceptable. Seems to not be a priority for the club. read more

The machines are all brand new excellent to use. All the staff feel welcoming and looks like they love working there. It's a bit pricey but then again you get what you pay for. I never have to wait for machines. Having three different pools to choose from is luxurious. The classes are always amazing and never too crowded I've been a member of Planet Fitness and the BSC. This club blows them both out of the water! read more

My wife and i have been happy members of lifetime for 7 months. This changed when we visited last night at Metro West (Framingham). There was no announcement of club closing, and my wife was dizzy lost track of time while showering. Around 12:15a, I was worried my wife might have fainted since she never came out later than club closing. I found an female employee and asked her to make sure my wife was OK and wasn't injured. She recruited a male employee (name Mike), who entered the female locker room and yelled at my wife to leave, while she was only wearing a towel. My wife felt threatened by a male employee in the women's locker, and asked him to leave so she could dress. The male employee then left the locker room, told me 'something is wrong with your wife', and threatened to turn off the lights. We have been happy members of lifetime for 7 months, and have previously had only positive experiences, but this experience was traumatic and we are not sure if we want to return. We are to blame for losing track of time, but the unprofessional and threatening way in which we were treated was not acceptable. The safety of guests should be your highest priority. Please do not send men into the women's locker room when women staff are available. read more

I recently joined within the last month. When I walked in I was quoted a corporate discount through my work with a price of $99 per month and signed up at that rate. The pro rated amount for February was $79. When my credit card got charged for March they charged $144. When I approached management they claimed "you would not be able to get into the club for $99, we are a diamond club- Blake signed you up for the wrong membership, sorry I thought he was going to call you". In my opinion it was a total shady, bait and switch type move. On the computer screen they showed me as I signed up it had $99 per month for a month to month membership in bold font size 84. I am going to review my contract to see what they are held to. read more

Awful customer service. I only report this to save another family from joining this club. They make promises to you upon joining and do not follow through. Be very careful. Everything is an up charge, the "free" lifetime bucks are not free and can be used according to their discretion. There are plenty of other places to go... avoid Lifetime! read more

The fountain of youth can be found in the Spa at Lifetime Fitness in Metrowest! I've been given back 10-15 years easily with each 60 minute Relaxation massage under the hands of Alanna at Lifetime. Her extraordinary ability to see where each and every knot and sore spot exists and then soothe them away with her technique and expertise are truly unique. She listens to what you need and carefully works with your body so you emerge rejuvenated and feeling younger and pain-free. read more

Albeit very expensive, my family seems to be enjoying this place so far... Hours are good, kids academy allows for more flexibility, and everything is clean. My only feedback would be to please make the locker rooms (regular/family) warmer.... My kids and I are always very cold in there especially getting out of the showers or getting out of the pool. read more

I'm only giving this gym 3 stars due to the close proximity to my house and for the nice equipment. This place is overrun with little kids everywhere and while I get that they want to make this gym family friendly, it's quite annoying for younger adults who don't have kids/don't want to tolerate kids at a gym. I come here to work out, not to be bothered by kids playing on the stairs or messing with the front door buttons. I've had two kids run into me full force because they weren't paying attention and it aggravates me that the parents don't control their kids better. I get that kids can be uncooperative and unpredictable at times but the parents at this place don't seem to care who else gets affected by their children and just let them run free. Also, the sales people are shady and are just looking to pocket the $ and make their commissions. They were quite rude to me and my family when we were adding more people to our account, so beware of them. To add on, the front desk staff usually don't even offer a hello and look like they don't want to be there. I at least expect a hello or how's it going when I check in. Don't even get me started on the pool during weekends as it's way overcrowded with kids and you can't even find a single chair. Finally, guest pass hours are 4-9pm from memorial weekend to labor day which sucks. read more

I was a member for a year. I did not utilize the club as much as I should have because of the atmosphere. When I cancelled my membership, I had to walk into the club to do so it would be noted. I then received additional fees to finalize the financial obligation to the club. Again, I had to walk into the club and was assisted by the member services people, who explained all the fees involved to close the membership. I wrote the check to close the membership including all fees. Over a month later I received another bill for the late fees. I then called corporate and was treated badly. When I asked for proof there was a mistake on my part, the corporate person 'waived' the fee. I then asked for the proof of the zero balance to be sent to me in email - nothing yet. I then called the club and asked why there was a difference ? I was again met with resistance and no explanation. I had to demand a print off to be sent showing me a zero balance, I will not hold my breath for the information. I also told the people there that I fully expected to see more fees from this relationship because I was ASSURED from the last check writing that I owed nothing more and up pops a bill. I don't know about anyone else but these people will sit on my credit report until all fees will be paid and they grow like mushrooms in a forest. It was a massive mistake to join this club and I know others who cannot go there because of the atmosphere (ll kids and the associated messes) and the number of additional fees to use the club. I only wish I had my money back. I would never recommend this club. read more

I'm back writing here again to update my review, if I could I would give this place a -5 star rating mostly because I have not been able to finish a workout because Alpha decided to add another time in which AGAIN is the only time most people are able to go, and then I find a small area on the turf inside to then be walked in front of by one of the instructors, and death stared for half a minute, then I realized that he is best friends with the managers, One of the managers has been antagonizing me and making me get angry at him so that I would say something back and then get threatened by him to be reported and kicked out of the club. Now half of the trainers that I see are good friends with this manager and are all doing the same to me and trying to get me kicked out of this club by antagonizing me. The instructor that I was saying kept on walking in front of me and death staring me and told his team to run back and forth in front of me so that I can't do my workout. Be aware that mostly all of the traitors and managers are absolute meatheads and jocks when they are on the job and working out in the gym, I have already said what they do when they are on the job but when they are off the job, they will walk around like they own the place and say and do and take whatever the want cause they think that are all that. Most of the instructors and most of the managers should be fired for unnecessary harassment toward me and I wouldn't doubt others too. After my membership expires I hope to come back next summer and actually be treated like my $400 dollars a month for my entire family actually matters to them, cause if not I will be happy to go to another gym! Good luck Lifetime Fitness because I am telling anyone who thinks of giving you money to not waist there time and especially don't waste your money cause the three rules here are don't do anything on the third floor cause your not allowed too, pay a little extra to thank Lifetime Fitness for being the most disgusting and unsanitary gym ever, and most importantly accept being harassed by most of the team members AND managers cause if you say something back then they will threaten to have you kicked out. So have a nice day at Lifetime Fitness! And always remember to go only when Alpha allows you to!!! read more

This is an expensive but good club for young and middle-aged people. It offers an array of classes for that age group, but for older members, the offerings are limited. The aqua classes work, but they are generally held in the warm water pool, which is connected to the kiddie pool. It is kept too warm for exercising, in my opinion. (There are other problems with that setup, too! Not a smart design.) The Silver Sneakers classes at the Y in Westborough are much more appropriate, and I recently cancelled my membership at Life Time and will join that Y again, even though it is not especially convenient to my present home. Worth the commute, though, so that I can work out at a comfortable pace with a trainer who's sensitive to the physical limitations of seniors. (Life Time will tell you to "go at your own pace," but that's pretty depressing when you're surrounded by people who can keep up when you can't.) read more