Good facility, but guests not allowed past 9pm check in is super lame. And the lack of racketball equipment available for check out isn't good. On three occasions I've been there with my kids, reserved a racketball court only to find out that they only have 4 rackets available in the entire multimillion dollar facility. read more

Got a free 7 Day pass to try it out as I had heard good things about this gym. I am a current member of 24 hour fitness but I wanted to see about upgrading to a better gym. The gym itself is pretty nice (even though the cafe smelled weird?) but the chics working the front desk were rude & pretentious. I went 4-5 times in those 7 days and not once did they say hello. They simply just reached for my card and then I told them I was a guest and they pointed me over to fill out the paperwork. I told my sales guy when he asked me to join their gym and he didn't seem to care. So no thanks Lifetime. I'll stick with 24 hour fitness where they greet you with a smile and are very helpful. read more

They literally have everything here. The locker room and showers are very clean! They literally have every equipment here and omg those stair masters lol always get a great workout from that. The staff there are very great read more

I went online & obtained a free 7-day pass to check Lifetime Fitness out. Almost immediately, I recd. an email wanting me to schedule a time to come in. I made an appt. & was a few minutes late due to traffic. I then have to wait over 20 mins for one of the sales reps to come out (who was not the person I had the appt with). On top of my having to wait over 20 mins, the sales person who does finally arrive seems to be annoyed by my presence (perhaps it was an off day for him, but his rapport did not make me feel very welcome). After several questions, i finally get a tour of the gym. Here's my take ... PROS: nice gym, lots of equipment, appears to be fairly clean, has a cafe; plenty of parking CONS: as a person who is overweight & focusing on my getting in better shape, I did NOT feel welcome ... not by the sales person or by the 'looks' from other members (& I am not one to be easily intimidated); the monthly cost is $79 or $89 for gym membership & if you want a trainer, the rates can range from $90-$120+/session; my impression of this place is very "uppety", so if you are a 'normal' person who doesn't like being in an environment where people think they're better than you, then this is NOT the place for you. Mind you, I was not approached by anyone, this 'unwelcome' feeling is just how I felt being in this gym for an hour+ workout session. in summary, I won't be back. Another thing to note ... I realized after I got home that the sales person who made me wait for 20 mins actually responded to my appt time email reminding me of the appt BEFORE he bothered coming out to actually greet me ... not a very professional thing to do considering how long I had to wait for the initial interaction. Wish X-Sport would build a gym in the Austin area ... now that is an awesome gym! read more

I've been a member for a few months, I like the variety of activities, but here are way too many kids... way too many. Sorry, but I just don't think a gym is the best place for a kid to hang out, and parents should be more considerate of the other people around. I know that you deserve a break as well, but do not impose your ill mannered, misbehaving children on the rest of the world. Its a Gym, not a Park. I know this will probably offend some parents, but if your child is one of the mentioned above, well... if the shoe fits, wear it. read more

The Gym is very nice and has great amenities but the staff and constant sales pitches are horrible and uncomfortable. I was given a club membership through work and when I went to get my card, no one showed me around the gym or explained my new company membership perks/rules. They weren't very welcoming at all to be honest. So, I showed myself around, it took me awhile to learn my way and where everything was. However, I was a bit relieved they didn't show me around because other coworkers of mine said it was a miserable experience. After I had been going there for a month, they charged my card in error. I found out they hadn't been swiping my checkin card accurately, so my visits weren't being recorded. Luckily I had proof I was there and was able to get it refunded, with extreme difficulty. When I met with them to have it fixed, that's when they started telling me about the membership and training sessions I got. I felt really pushed and rushed the whole time. I finally signed up for a training session and it was a nightmare. they mixed up my appointment, not once, but 3 times. They forgot to put it in the calendar, the trainer was late, she double booked herself, etc. She was very nice but I felt like she was constantly distracted and rushed my sessions. I would never pay for that with my own money. Also, she was very pushy. She kept pushing me to buy more, buy more. I felt like I was constantly in a sales pitch and not truly cared about as a person, just as dollar signs. I left my company and was told by my HR that my membership was terminated and will not to be charged anymore and not to worry about it. Of course, I was charged the fee. When I called to have it fixed they told me only I can cancel the membership, with 30 days notice and it can't be done by my company. This was not explained to me or to my HR manager when we put in the cancellation and of course, they refused to remove the fees. The gym is very nice but can get extremely crowded and overwhelming, that's another thing I didn't like. It's driven by greed. Be careful, they are good at talking you into spending more more and more and once they have your card, they charge it and get away with it by purposefully hiding fees/rules. read more

This is an overcrowded and disorganized gym. Especially by Lifetime standards. Half the dumbbells are missing and the rack is a mess. Then add in poor gym etiquette. Good thing I'm just visiting. read more

ALL Lifetime Fitness locations are just AWESOME. Not only do they have so many machines for cardio, strength training, and weight-lifting but also provide classes like yoga, zumba, and aqua fitness FOR FREE. They also have racket ball courts, indoor rock climbing, and indoor AND outdoor pools!! Now that is just the equipment they provide for working out and stuff. Let me tell you about their facility overall. There is a cafe area where you can get free WIFI and really good food. You can count your calories on the menu and choose what you want to eat not only by what you are in the mood for but what you should be intaking for your calories before or after you workout.(cafe closes at 10PM as of 2013) There is also a small cafeteria outside by the outdoor pool for all the families who may want to take advantage. They are extremely clean and they have enough showers for you to take a shower without feeling pressured or in a hurry. The women's and men's locker rooms both have their own private dry and wet saunas so if you feel uncomfortable getting sweaty in the unisex one that is by the indoor pool and jacuzzis then you can be with your comfortable same gender and look this way instead. hehe. They provide towels for you to dry off with after you are finished showering or for when you go swimming also to wrap yourself around in. Not only that but they provide smaller towels in the upstairs floor for when you want to wipe your face and carry around with you while you are working on all the machines. I could go on and on and on but I will have to wrap this up by saying that honestly the price of this place is a bit higher than your "average" gym but it's totally worth it. I believe it depends on the time of year and whatever deals they may have going on along with if you have a company plan who may provide some more incentives for you, but as an example, my girlfriend and I are paying roughly $140 a month together. We both feel it's worth every penny. If you feel intimidated then stop by and ask for a tour of the place. They will walk you through and show you the whole gym while not pressuring you at all either. Ask for Dustin! He's a great guy. read more

ENTER AT YOUR OWN RISK!!!! BEWARE!!! This organization is like a cult! "Come join us!" It's all happiness and smiles.... Until you try to leave.... They'll stalk you like the hounds of hell! I cancelled my membership. I was moving out of the area and there was no LT where I was moving to. This was unacceptable to them. I had to COME IN and sign their form. No they couldn't attach it to an email. Or, I could send a certified letter. Really, certified snail mail?!? Now they are going to pursue me for collection of money they aren't entitled to.. BUYER BEWARE!!! ENTER AT YOUR OWN RISK!!! read more

A Lifetime of Inflexibility First, I would like to begin by acknowledging the facility is really cool; with rock walls, pools, and workout facilities. I began working out last November with the ATX50 program at RunTex. This program specifically caters to people who have 50+ pounds to lose and is awesome! The one downside is that it's all outdoors. Admittedly, the Texas heat drove me indoors. I thought I would join Lifetime for the summer with my kids and husband, so they could enjoy the cool facilities. The family membership is about the same as my first car payment, almost $200 per month. I joined the T.E.A.M weight loss program at an additional cost in an attempt not to lose any momentum. It was expensive, but I had been reinvigorated by my new exercise routine and it was really important to me to keep it up. While I have always found the staff to be friendly and helpful, I began to notice a few problems right away. For example, while using the ladies room facilities, I attempted to lock the door of my stall. The cover to the lock was missing, but I was able to slide my finger into the mechanism to make the door lock. Regretfully, my finger slipped and was sliced by the metal. I went to the help desk to report the problem and obtain some antibiotic cream and a bandaid. Upon reporting the problem, the young woman exclaimed, "They haven't fixed that yet? You're like the third person to cut her finger on that in the last few months." I encouraged her to report the issue to their maintenance and get it fixed and asked if I needed to fill out an accident report. She didn't have a clue what I was talking about, but offered a piece of paper for me to write what happened. I went in search of someone a little more informed. I was told a form existed, but no one seemed to be able to put their hands on it. The second woman had me write my information on a different form. While everyone was very kind, I never received an apology, which I thought was a bit odd, but no big deal. I called the next day and followed up with the GM of LFT. I had to call several times before reaching him and he never returned any of my messages. After finally reaching this gentleman, whose name escapes me, I don't think it would have been possible for me to feel like a less important person. He informed me the bathroom stall had been fixed, but was completely dismissive of the information that his staff didn't seem to be aware of what to do when a client was injured. Again, no apology and no warm fuzzies. I'm a pretty tough nut, so for me this is just something I notice, not really internalize. It does slightly diminish my experience. Moving on. My son is only 9, and therefore has to stay in the childcare facility while I work out. One night a week, they offer rock climbing for the kids. The class fills up so you have to sign up on a sign up sheet. Here's the hitch. You have to sign up in person. You can't call. It is recommended that you sign up an hour before to get a place in the class. The class starts at 5:30, so you have to be there by 4:30 to guarantee your kid a spot. Um, I work. I asked, can I call in at 4:00 and have you put my son on the list? I can't leave an hour early. The answer was, "No ma'am. You have to be here in person." How about email or an online form? "No ma'am. This is our policy. You have to be here an hour to an hour and a half early in person." Now envision me going back and forth with an 18-year-old explaining the level of inflexibiity for working parents....dead eye stare, then an offer to let me speak with her manager. Okay thanks! Talking to the manager, I got the same message. Basically, you are welcome to have your children participate in our programs as long as you do not work or have a REALLY flexible schedule and can leave whenever you feel like. Sorry son. No rock wall class for you. I've experienced other working family limitations, such as the limited pool hours for kids, limited rock wall, etc. I chose to continue to go to the gym because I was excited to be getting healthy. T.E.A.M. Weight Loss - First some good feedback. Trey and Shan were great. Very joyful and supportive. However, the overall program is not really designed for people who are more than 20-30 pounds overweight. I am more than 100 pounds overweight, and have to take care not to injure myself. This requires a level of expertise that I do not have. After a few weeks in the program, I injured my knee doing squats. I am still in physical therapy trying to change my way of standing and walking to prevent future, worse injuries. I was a bit disappointed, as I did not experience a single injury while working out with the Run Tex folks. The problem with my knee has been ongoing and persistent. More to come... read more

Its a hospital, its a military-industrial-complex...no, its Lifetime Fitness! The first thing anyone notices about this place is that it is large, exactly 135,000 square feet of large. Is Barton Creek Mall that large? And...its not exactly keeping Austin weird...a choice I try to make whenever possible. But when it comes to a gym, I choose convenience (and a steam room) as does everyone else south of Ben White. Given the sf, its no surprise Lifetime has a lot of everything. Indoor waterslides for the kid in us. A rock climbing gym for those of us who enjoy climbing, as well as the kid in us. A basketball court and raquetball court. Excellent, tough classes (great instructors: Lateef, Brinty, David G and Shelby are my favorites), very nicely kept steam room, a five-star locker room, tons of weight machines, yoga classes, a spa with well-priced massages and much more I've yet to discover. A couple pretty substantial complaints: First, ITA, some of the ladies at the front desk are Mean Girls. Second, the facility pays quite a bit of lip service to their 2-star "green" facilities, yet they do little to enforce them. On any given day I see at least ten oversized SUVs or lifted trucks vehicles in the "fuel-efficient" spaces, and half these vehicles can't even hold four people, unless they're riding in the truck bed. They recommend that you use only one towel and I see women burn through at least four towels, and that's just in the steam room. Seriously. If you really want to control towel use, hand the scratchers out. Third (I think?) they change hours on the rock gym arbitarily, and the rock gym hours are REALLY, really, really limited. Next, the place is literallly overrun with small, screaming, yelling children who will run in front of you ALL THE TIME. Finally, do not lose ANYTHING here. It will disappear forever, and that includes the lamest things like swimsuits. Ewwww. read more

I wish people would realize that service destroys everything. Lifetime is an awesome facility. The place is clean, most of the staff are polite. Everything you could want in a gym. And then comes Jill. She appears to be some sort of manager or supervisor. Today was the 2nd interaction that i have had with her and the 2nd time she has treated me as dirt. The first was when a member of staff laughed at me as i said to cancel an order as i did not want to pay $13 for just a sandwich. I mentioned this to Jill as i did not think it to be very professional, at which points she said, are you sure she was laughing. Our employees are happy people, what do you want me to do? No sorry no nothing. Just rude. Asked for the GM, she said she was the only manager there and i had to deal with her... Then today, i needed to cancel my membership due to having a young child and not being able to make it there anymore. She told off the front desk employee because i stood in line waiting for her and she wanted to me to sit on the couch. She is clearly a control freak. At was annoyed at this point as i did not want to sit on the couch. I was in a hurry and of course to cancel your membership it takes forever. Then when it was my turn she vanished. She came by five minutes later then was obviously annoyed to be helping me. She was wanted to discuss why i left. I did not with her. Again her attitude was AWFUL... Again no Sorry for anything. I eventually lost my cool and told her i was leaving because of her piss poor service. She began to shake for some reason and i just gave up.. What a joke you are Jill. I asked for the GM's card. She refused to give it to me. Would not give me his number... I hope you guys realize how much Jill cost you today. I will tell everyone i know about her and lifetime... Everyone else is so nice there. It is a shame Jill ruins it. read more

I'm joining this gym tomorrow! I've been trying the week pass for the past few days and I am convinced that I want to join. This place is HUGE. I did a trial at 24 Hour Fitness too and I wasn't impressed with that gym. Lifetime on the other hand... what can I say? It's pretty damn good. The locker room is nice, they provide towels, tons of machines (all kinds, even ones I never knew about) and weights. It is clean and nothing is broken. I have been spending hours here on my free pass and I can't imagine leaving it now. I think they have tried to control the kid problem: no kids are allowed in the locker room and none are supposed to be in the upstairs workout area. They haven't bothered me. The pool looks awesome and you will most likely find me poolside next summer. Also they have a discounted rate if you're under 25. w000t!! read more

My boyfriend and I recently moved to Austin from Colorado, where we were Lifetime members for the last 2 years. We had no complaints and absolutely loved Lifetime. We moved to Austin about 6 weeks ago and started going to the South Austin Lifetime- and it has been one horrible experience after another! This gym isn't just dirty- it's FILTHY! They never appear to be cleaning anything, there are ants everywhere including the ladies locker room and bathroom, there is trash in the shower stalls and giant clumps of hair in the drains- gross!!! The training equipment upstairs is in bad shape- there have been broken machines every single time we go and no one seems to be in a hurry to fix anything. The staff is rude and unprofessional (I actually had a life guard jump into the lane I was doing laps in and stand in the middle of the lane talking to the female lifeguard sitting in the chair- when I asked him to move from the middle of the lane he acted like I was bothering him and said "I'm just cooling off"...really??? What???). Also, we purchased 20 personal training sessions from our trainer in CO and were told we could use the remaining sessions here when we moved and yet today I was told that because we bought them at a package discount, we would not be able to use them unless we paid the difference!!! We have spent a small fortune in private trainings, group classes, pilates, massages, etc. at Lifetime over the last 2 years and for them to treat us this way is beyond disturbing. We are putting in our notice to quit- which is really sad because we loved the Lifetime in CO. The South Austin Lifetime Fitness is a HORRIBLE gym! Don't waste your time or money here. read more

Theres so much I love about Life Time but SO MUCH that is disappointing. In the summer, nothing is as frustrating as the pool - hours, which pool you can use, which times, whether kids can come or not. Today is the hottest Saturday of the year so far and the outside pool is closed. Earlier this week, I brought my kids and couldn't use the indoor pool. On top of the pool, the cafe food and smoothies are GROSS and the service there is terrible. The spa has some of the worst waxing services I have ever experienced. read more

This is a great facility and there are also some great personal trainers here like Mike. They have all the equipment you need and rooms galore for classes and whatnot. I'd go back if my friend with a membership were in town, otherwise it's a bit expensive for my taste. read more

In California I thought I was going to a high end gym. For my husband and I with childcare for our toddler it cost $200 a month. When my husband and I saw Lifetime we were in shock. Its MONSTROUSLY huge. The gym in California was only a 1/3 the size and didn't come with any of the amenities. The childcare area is wonderful, my daughter never wants to leave. EVERYTHING is excellent. The best part is it only costs $135 a month for the 3 of us. read more

My favorite gym ever! You have your sauna, pool, whirlpool for the winter days, and even a rock climbing wall. I am a big kid and so I still dig the water slides. There are also endless amounts of cardio equipment; I have never had to wait for a treadmill or eliptical machine. And towels provided! No worries about packing your towels and leaving with a wet one. The ladies changing room also has the cool spinning device that rids the water from your swimsuit. I am primarily there to get unlimited fitness classes, so I do not obsess over any broken sinks or dig around the changing room for dirt or imperfections but it looks spotless to me. I have looked into places that only offer one type of class for a whole month (ie yoga, spin classes, barre, pilates, ect) and they will add up to be much more expensive. For example, one place in Austin wants $22 per barre classe, so only 4 barre classes per week would be the same price as a monthly membership at lifetime fitness which offers fitness classes every single day starting from 5 am to 8pm. I am definitely wanting to take at least 4 to 5 classes per week so that would cost a fortune at some of these other specialty studios. Some days I squeeze in 3 classes a day. And of course this place is open 24 hours to accommodate anyone's schedule. Speaking of barre classes; I have not taken that many in the past to compare, but I liked the barre class at Lifetime better than another place that specialized in Barre here in Austin (for $22 a pop). Monica is my favorite dance jam instructor. I love both Dance Jam and Zumba. Zumba is a bit more choreography based with perhaps more latin beats; dance jam you are shaking it. These classes really raise my endorphins and put me in a good mood. I only took one morning class with the Sat morning Dance Jam teacher and she was super late and messing with her sound system and fidgeting instead of leading the moves. Felt like she was expecting us to know all the choreography and do it ourselves, but I will just hope that was an off day for her because all the other instructors are phenomenal. RT and the Wednesday night Kickbox girl are amazing and motivational and I really feel like I have shed at least 2 pounds after each class they work me so well. If you are just looking for a place to hit the machines and do nothing else, then perhaps a more economical gym would be a better choice, but if you want unlimited fitness classes and all the extras, then lifetime is a bargain. read more

Love lifetime fitness! Been there for years and its hands down the best gym out there. What I'm not a fan of is how they close down the basketball courts most of the day during the summer. As a basketball player I utilize my time at the gym on the court. I just don't think it's right for the people that are here for the gym are paying about 70$ a month for the membership and can't use the court most of the time. It can be frustrating. read more

I would look long and hard at the fine print around any guest passes, additional family members, group plans, and how they function. Not only was I not allowed to even try the gym for the "free week" they supposedly advertise, even though I AM A FULL TIME AUSTIN RESIDENT, I was not allowed to create a family plan with a live-in girlfriend. Surprising that it is more stringent to join this gym than to register to vote, buy and operate a firearm, buy alcohol, rent a car, rent pretty much any living space, not to mention join another gym in the area. If you don't ever plan on having guests, or having the same guest ever join you on another trip to this gym, then this might be the place for you. If you are looking for flexibility, actual customer service, and being respected and understood as a potential or current customer, I would highly suggest you look at other gyms in this area. HORRIBLE CUSTOMER SERVICE! read more

If you are female & a night owl, this is not the place for you, especially at their prices. My son & I joined this past summer & loved the options & facility. I thought I had finally found the place for me. The feel good was short lived. We usually went to work out around midnight. My routine included using the machines on 2nd floor, doing 30 minutes of laps then a quick shower to get the chlorine out of my hair. Twice when walking into the ladies showers (in a towel) there was a male staffer doing 'maintenance'. There was no warning or sign or anything at all to let one know there was a staffer of the opposite sex working in the ladies locker area / showers. I was told if I wanted to shower to go use the "Family Area". I had to get dressed as I didn't want to walk out in the open area with just a towel. Another time I was blow drying my hair in the same ladies locker area when four guys just came right in with no warning whatsoever & started cleaning up & vacuuming. No one called out, asked if anyone was in there nothing.They made me feel I was absolutely in their way. Stopped using the pool, then showers, using only the machines upstairs. I forgot my ipod upstairs one day as my son fell ill one evening. Asked Mark - one of the 'maintenance' / night staff to check Lost & Found for my ipod. He said he'd do it when he got a chance. Asked him a week later & he said 'NO'. We went to work out a little earlier than usual one day about 2 weeks later. TWO different members of the staff, when I asked whether they had seen a gold (special edition) ipod laying around, replied "Yes, it's in Lost & Found, saw it 2 weeks ago". Both came back to let me know it was no where to be found - they couldn't explain it. I contacted Karissa (sp) Karinna(?), over the phone to air my complaints about the being treated badly by this Mark guy. Management never bothered to take the time to get back with me & I have fairly given them 6 weeks to do so. Another thing, don't EVER, EVER, even accidently hit the night door button TWICE to get let in to the facility,or Mark will rip you a new one. Hoping to have better luck - at least some healthy competition - when LA Fitness opens up in November. read more

You know in Land of the Dead, how Dennis Hopper creates that mini-society, Fiddler's Green, where the rich people live, completely sheltered and protected from the zombies? Lifetime Fitness is kind of like Fiddler's Green. I mean, I could seriously live there and never leave the building. I could work out upstairs (and never have to wait for a treadmill), sleep on the couches in the lobby, use the free wifi, eat at the cafe, get my hair done at the salon, and shower in the locker room. All I'd have to do is get a job there, and the circle of my life would be complete. read more

"Holy Crap!" This was my reaction the 1st time I walked through the doors at lifetime fitness. It wasn't 5 minutes after walking out the door that canceled my 24 Hour Fitness membership. No more waiting in lines for machines, weights, or anything for that matter (except maybe for food in the cafe). There is everything here....everything... Every machine, every way possible to contort, bend, press, pull, push, run, walk, fly...your muscles into a frenzy. I've been working with a trainer for the last two months and its been a blast learning how many muscles in my body that I've never ever used before. The only thing I'm not a fan of is the price, but its been worth every penny. read more

I have been working out at Lifetime for 3 years and I can truly say it is the one bill I have that I don't mind paying every month! When I first saw it, I swore I would never go because it looked MASSIVE and yucky from the outside. so I never did until my boyfriend who was a member talked me into it. Now I work out there 5 days a week and my life revolves around LT Fitness. It is clean (no yucky guy sweat smell!!); has a plethora of family friendly activities; lots of machines; clean towels readily available; a spa (can get a cheap haircut); somewhat healthy food in the cafe; lots of classes.... need I go on? This place is best for young families or the "over 30 set"- although I do think there a lots of younger people that work out in the "off hours" since it is open 24/7!!!! It 's not the place to pick up dates or wear your "thong" and "bra" too tight workout outfit. It's clean, classy and convenient with a north and south location. read more

If I could rate this center with 0 stars I would. In late December 2017 I signed an annual contract. I figured that it would end in January 2019 since I signed up so late. However, this morning I received another monthly due (Feb). I called Member Relations and a young man patched me over to his manager Preston. Preston was SO RUDE. He would not let me talk or elaborate my side of understanding the contract. He told me that after the annual contract was up if I didn't come in to cancel the membership, Lifetime would continue charging me monthly dues. I DID NOT KNOW THIS! He continued to charge me with accusations that I had already spoken with someone in corporate about this issue and I DID NOT. It was a completely separate issue. But he still wouldn't alleviate my concerns by correcting this. When I pleaded with him about refunding my February charge he said no "this information is in the contract you signed'. When I asked if I could call customer service to refund me the monthly dues he said "go ahead but they won't refund it." I then stated "You're being SO RUDE! You have no customer service." He said "do you want their number?" And I then stated "No I can fucking google their number." I will NEVER do business at Lifetime again. read more

I love LTF South Austin. I was a Gold's Gym member for 8 years because I was paying a crazy, low corporate rate. I got bored with what they had to offer. I looked into LTF and I switched over in January with all the New Year's Resolution people. I'm so glad I did. I'm paying more than double what I was paying at Gold's, but the facility is truly awesome. The LTF Cafe offers delicious, organic food. The staff take excellent care of it. Every group class I've taken has been great! Spin class with Romel at 5:30am rocks. Since joining, I've dropped over 15 lbs. and 3 dress sizes. Definitely well worth every penny! read more

Overall the facility is very nice. Sadly though they did away with the 10 minute adult only swim. As member with no children it was really the only time I could fully enjoy the pool without being splashed in the face or my ears being screamed into. read more

We have canceled our membership at this club after having been members for 3+ years. I have mixed feelings about this club - they seem to want to cater to all age groups and interests and end up with mixed results. PROS: Nice clean facility with lotsa machines, weights, classes, trainers, cafe, spa .... CONS: Too many screaming kids running around, high school kids hogging the strength training machines and weights. I sometimes see some fairly young kids ( less than12 yrs old) on the weight floor even though that is supposed to be against the rules. No one seems interested in enforcing the gym rules. Too pricey for the average adult who is primarily interested in a nice, clean facility for strenght training and cardio. read more

We've been member of Lifetime since it first opened in South Austin and prior to that, in Dallas. Now that I have a little one, I'm even more thrilled of the services that are available for her. The childcare room and the girls running it are amazing. It motivates me to go to the gym when my 4 yr old wants to also go. I enrolled her in swim lessons and we've been going since August 2015. It's only $50 a month and it's on-on-one training. Her instructor, Cameron, is patient, kind, and so good with her. I did 2 rounds of lessons at Emler in Westlake and she has learned more at Lifetime in these short months than through Emler. And the price is less. There is a family locker room which I find useful when you are in a hurry getting ready for lessons. They also have weekend events for kids, holiday parties and crafts for kids, even childcare for parents night out and during school holidays. Once she turns 6, there are even more activities for her to enjoy. I can go on and on about the classes (I attend zumba and spin weekly) and how nice the facility is but you've already read it in other yelp reviews. It's worth the money (that is, as long as you go) and the outside pool in the summer is amazing! read more

People here are extremely rude, unethical and deceiving. Be careful!! I specifically told the sales rep that I wanted to sign up for a month to month contract. He said that was fine and before I signed the contract I clarified that it was a month to month plan and again he assured me that it was. I trusted him and didn't think to read the fine print. He had me sign a 12 month contract. I tried to cancel a few moths later and they said I was on a 12 month contract and that there is nothing that they could do. I told them this same story and they said sorry you can't get out of the contract. Any time I call and ask a simple question regarding about anything the people at the front desk are extremely rude and short with me. I have always been nice to them and they are always rude and short back. Absolutely hate this place now and I am ashamed in doing business with them. read more

I would first like to preface this by saying that the reason I am writing this is because I'm a big believer in fair business practices, and when you have been wronged by a company then you have the responsibility to let other people know this, and having been a member of lifetime fitness for over 10 years I feel I owe it to my fellow members and potential members. About 5 months ago Lifetime Fitness was offering a membership option for customer's to put their account on hold for 6 months, while still giving you 4 visits a month to the Onyx clubs, w/ an option to extend said contract for 3 months if requested, for a agreed upon monthly price. Because of my work schedule not permitting me to get to the gyms besides on Saturdays typically, I was highly interested in this option . So I approached the sales rep on duty that night whose name was Preston, he will be a key figure in our story, and he sat me down and told me that that Lifetime was indeed offering this option, and we proceeded to talk and one question I had specifically was if those 4 monthly visits still would be valid in between both Onyx locations in North and South Austin, which he then again said yes they would be honored. Fast Forward about 4 months, I was up in North Austin and wanted to go workout because it was convenient for me at the time, and when I walked in there I was promptly denied service with the lady at the front desk saying "the two locations are run independently of each other" and for future reference would not be allowed in, but as a courtesy let me in to use the gym this time. I for one was shocked and perturbed when I heard this because PRESTON had told me specifically that when my membership was on hold that I would be able to use both gyms still. So I asked the lady at the front desk if she would please print off my contract, so I could review it and low and behold not only did it not mention that I could visit both locations, but it didn't even have the 4 visits that I would be allowed to use per month to any Onyx gym. About a week had past and I went to the South location to address this. When I got there I was greeted by a young man at the front desk, and politely asked to speak to the active sales person on duty, so I could have my contract amended to the terms that I had previously agreed-to. PRESTON just so happens to be the one that is called up, and I explain the situation to him of what happened and how I would like the contract to be amended to the terms of what we had agreed upon verbally, and he proceeds to say that while he may have said that and I am still allowed the 4 visits to the South Location he will not be able to put this in writing. At this point I am visibly upset because of the fact that they are admitting that my contract is wrong, but they will flat out not fix it! To add on to this I then just ask PRESTON to print my contract without any amendments and he flat out refuses to do this as well! Literally one of the worst human beings I have encountered in my life. Just a money hungry salesman that has no moral compass or business ethics. So I come to terms that I no longer will be able to use the north location anymore and that I am taking other risks by using the gym while in breach of contract. But today was what put me over the top causing me to write this. I come in to the gym to exercise my option on extending my hold on my account. I tell the concierge this and am directed over to none other than PRESTON. He tells me that because I have used the gym on different months more than 4 times when my account has been on hold that they will not allow me to exercise my option to extend my hold. First off, at no point did the club ever tell me how many visits I had left when I would check in or tell me that I am over my monthly limit, I don't have a goddamn running clock in my head for how often I use the gym. Secondly, in my contract no where does it say that if while my contract is on hold Lifetime has the right to refuse me exercising my option. I plan on cancelling my membership after this unless Preston is fired because I can no longer work out in peace knowing that such a disgusting human being is in the same building I am in while working out, I just couldn't do it. read more

I've been addicted to gyms forever. And I've been going to a national chain that has 3 gyms within 3 miles of my house, telling myself it's convenient and "I just want to work out so who cares about details". Then I got the 7 day Lifetime pass and took some of THEIR classes and even without the great steamroom, waterfall powered jacuzzi, swimming pools and equipment and views I would have been sold. It's far beyond what I'm used to - jaguar compared with a get-around-town car. read more

This gym is very expensive and very excellent. You do not have to sign a contract, which is nice. Everything is always clean -- you will never find any grunge anywhere. You will never wait for a cardio or strength-training machine. Lots of helpful personal trainers. A cafe that actually makes really yummy foods and smoothies. Yes, this place costs a lot of money every month, but if a nice, clean, airy environment where there's never a wait is motivating to you and makes you want to come work out? Then it's worth it. read more

Worked out here plenty. Staff seemed attentive. Last week I accidentally left my clothes at the gym. I called up there to make sure they knew. They were able to find them and I let them know that it would be a week before I could come and asked them to hold on to them. I drove an hour out of the way to come by and pick them up and my clothes were donated to lost and found. Designer pants and belt were two of the items disposed of. I asked the guy up front and he said, "if it isn't here or in the back it's gone." Afterward he awkwardly stopped talking to me. It's Lifetime so you know I am going to keep coming. I guess that's why that act this way though right? Throw their weight around because they can. I guess I am just pissed and wanted to say something. read more

Our family is from Fort Worth so that is our usual facility but we were vacationing through Austin and went to this location to let the kids swim when we had some free time. I can only review the outdoor pool and family locker room because these are the only places we saw. The pool is great, the kids had a good time swimming but the family locker room was awful. The floors are dirty, showers are dirty, the doors don't lock properly. The showers have hand soap only in them. Upon entering the locker room we realized that we needed a key for the lockers (we use our membership cards at our location) so I went back to the front desk to request one. The person at the check in desk told me I would need to wait while he checked other people in, which wouldn't have been a problem except that he was literally waiting for people who were not even in the building yet to come in so he could scan them rather than helping someone right in front of him. So I stood there until he was satisfied that no one else was going to come in the door before he got a key for the locker. Customer service needs some work. The Fort Worth location spoils us but I could probably find a cleaner shower at a truck stop. I would be outraged paying Onyx level dues and getting a locker room in that condition. read more

I used to love this gym about 3 years ago. I am falling out of love fast! Too crowded and group fitness needs to have a maximum occupancy. Its definitely too close for comfort, especially yoga! I am going to put my membership on hold for a few months and hope it gets better by the summer. I will say some of the instructors are great and others really shouldn't be aloud to teach fitness. Not qualified in many ways. the best instructors left:-( read more

My family loves being members of Life Time fitness. They offer so much here and we are regulars on the daily. My girls absolutely love the kid center they get really excited when I tell them it's time to go to the gym! hands down best gym around for those with kids & worth the money. read more

The two stars is for the class and swimming instructors who seem to keep this place running. This place would be great if all the amenities they offer would be open. I joined 3 months ago mainly for the classes and indoor pool for me and my children. We have a pool at our house but thought the indoor pool would be good for those days over 100 degrees and rainy days this summer when we can't be outside. The indoor pool is NEVER open. When I questioned two managers about this, one said "we don't have a lifeguard so the 2ft pool is only open to adults" and the guest services manager just said to "keep my voice down". Both said they would follow up and never did. After talking to the lifeguards and swim instructors they told me people constantly complain the indoor pool isn't open. There are always lifeguards outside socializing near the outdoor cafe that is barely ever open as well. Management clearly doesn't listen to their staff or members concerns. read more

If you have never seen a Greco-Roman Colosseum before and feel a subtle heart-ache for never having lived in the times of Roman debauchery, this is your chance! My girlfriend and I entered the entrance to Life Time Fitness and were greeted with a Spa & Salon to the right and a chef operated organic cafe to the left. We wanted a steam room, sauna and Racquetball, and we got several of each, i.e. a steam and dry sauna in both locker rooms, showers supplied with fancy soap, pure white towels neatly stacked all around the gym for your toweling needs, and so many machines, workout classes, and TV monitors, that you could feel alone working out if you wanted to. This is the best I've seen and I think we found the best gym in Austin hands down. read more

The salon is excellent! They carry Rhonda Allison products so stopped by to stock up. When I saw they had a hair salon while needing a trim, Kristen made time out of her busy schedule to give me an amazing haircut. Thanks Kristin. OH and next time I can do the gym, pool, sauna, and/or jacuzzi on the same day as my next appointment for free! Can't beat that. They also do massage, mani/pedi, have Aveda products, and there is a great cafe too. :) read more