Fair price on an multistate move. Workers were on time and courteous. All my belongings were…read morecarefully handled. I would highly recommend.

Very thorough job done by John, Nate, Patrick and Clay. They did a superb job especially moving 2…read morebedrooms of furniture down 4 flights of stairs. Slowly and methodically as to not bump anything. No scratches, nothing broken. They were friendly and extremely helpful. I'd use them again for another move. AND recommend them highly.

I worked with Joe and Al during my relocation from Chicago to Cleveland. I was in a top floor unit…read morein a three floor walk up, and they did an excellent job conducting a move with two people that was really a job for three people. They both took great care to make sure my items were protected when loading out of my apartment and onto the truck and even helped me pack many items that I hadn't packed by the time they arrived. If ever do another long distance move again, I would love to work with both of them again. Kourtnea Stevenson

Great movers! Jesus and Leo were great! 3rd time using new city moving…read more Everything arrived in one piece and installed perfectly.

The whole process of moving out of state went great, until I realized I was missing a box. I filed…read morea claim, and am being told my claim was denied because I can't prove it. That is the stupidest thing I ever heard. I just want my stuff. Carmen, who handles the office end, will not answer my calls. I've asked the person who denied my claim, twice, if the driver was contacted and she won't answer my question, via email. I'm really disgusted.

We contracted with North American Van Lines to move our belongings from the northwest Chicago…read moresuburbs to Fruita, a small town in western Colorado. If you hire these guys, I will guarantee they will be breaking many of your items. While North American wrapped the furniture, we packed all the boxes ourselves. We spent hundreds of dollars for moving boxes, bubble wrap and other packing materials to make sure our items arrived safely. When the boxes were moved from our house into the trailer, they were in perfect condition. It didn't matter. Our items did not break because of the way they were packed in the boxes. They broke because of the way the boxes were loaded and crammed on the truck. When we contracted with North American, we specifically asked the salesman about items broken in shipping. He told us if anything was broken to take pictures of the broken items and the boxes they came in. Then file a claim using their online form which we did and the items would be paid for. That is not what happened. North American paid us $109 for a claimed $840 in damaged items. Then to discourage us from asking for anything more they said if we chose to, we could file for arbitration. They were also going to charge us $300 to file for arbitration to discourage us from further advancing our claim. North American is claiming that because they did not pack the boxes, they couldn't be held liable for any damages. They further claimed that there was no written notification made of crushed boxes at the time of delivery. The reason there is no written notification at delivery is the driver, who should have been supervising the unloading, was sleeping in the truck while another local crew that was brought in did the unloading. As for who packed the boxes, that is irrelevant because of the way the boxes were loaded. Even if North American had packed the boxes the same damage would have occurred. Having worked for UPS in the trucking industry I know there is a right way and a wrong way to load a truck trailer. Our trailer was 13-feet high. The correct way to load it would have been to stack boxes to build walls until the boxes reached half the height of the trailer. Then a wood platform is mounted across the trailer and more boxes are then loaded to the top. By doing it this way the weight of the boxes is evenly distributed and the boxes on the bottom are not crushed. When our trailer was loaded all our boxes were clearly marked with what was in them. Unfortunately, the crew member stacking the boxes didn't speak English so it is unlikely he understood what was in each box. He then built the box walls from the floor all the way to the top without using any wood platforms. As a result, all of the boxes on the bottom were crushed by the weight of 13-feet of other boxes stacked on top of them. Those bottom boxes are where all of our broken items were packed. Our trailer was 53-feet long. When it was loaded, all 17,000 pounds of our belongings were packed in the first third of the trailer. This left room for other loads to be delivered along the way. When we got to our new house we had to wait 10 days for our items to be delivered. Because of the excessive delay I asked the driver how many other stops he had to make enroute. He said there were no other stops. Our items went direct from Chicago. My point here is that if there were no other stops there was no reason to pack our items so tight. The box walls didn't need to go to the ceiling of the trailer. Had the load been spread out more the boxes on the bottom may not have been crushed at all. Buyer beware!

Great moving company, reasonable price. The team consists of hardworking individuals and very…read moreefficient overall. Would hire again!

From the owner: Local moving service in Chicago and suburbs. Great rates and excellent quality! Once you book with…read moreus, we fully commit to providing an outstanding service.

These were amazing people and movers The guy that set it up with us was training a new guy and he…read morewas so understanding and slow with them and made sure he got everything right. I would have wanted to have worked with him. He was amazing. Yeah they still got it up. The stairs out of the basement and into the truck in like 15 minutes. Highly recommend

Scammers! Do NOT use! I hired them through UHaul on 7/26 to move my senior mom. I paid for 3 works…read morefor 6 hours. The man on the phone prided himself saying they never leave job unfinished. Would even come back next day if needed. They said someone would come out morning of to the new and old place to check out. They arrived 2 hours late after 3 calls asking where they were. They STOPPED after4 hours. They told me they would refund my money. They lied and kept all my money for a job they did NOT finish. I had to hire another truck to finish the job. I have called so many times. At first, they told me they had to call me back, but then they just stopped answering all my calls. They ignored my emails as well. They stole my money and left me to finish moving my senior mother on my own. Scammers, liars and thieves!

I had to move from my two-bed apartment at the last minute. After calling several companies and…read morebeing told that they have no availability at the needed date, I finally found Extra Mile Movers. They took into consideration my availability, and a crew of four people arrived on time. The guys handled all of the heavy furniture with precaution(they disassembled and wrapped all of the details), boxed the kitchen supplies, clothes, a few electronic devices, and even asked me if I have items that need special care. The process took around 10-11 hours, and this was the estimated time they gave me. I appreciate this part as I wasn't flexible with my time, and it had to be a quick move out process. Not to mention that the guys had to go up and down the stairs with all of my belongings. Communication with these guys was on top as they asked me a few questions and gave me updates on the process length and how it would be handled--worth the price and quality of the job. I big shout-out to them! I would definitely use them again in my next move.

Let me start off buy painting the situation my wife and I were in. I just got a new job and we…read moreneeded to move AGAIN and I did not even know where to begin. Normally I would move myself but I'm no spring chicken anymore lol so my wife and I began searching online. At first glance every moving company looked the same and we were overwhelmed with the options. However, we learned very quickly that not all moving companies are the same after calling around. What really drew us in was the quote/initial call to Extra Mile Movers. We requested a quote online and they were very quick to reply and literally answer the 1000 questions my wife and I had. They made the whole process feel simple and hassle free. We decided to go with Extra Mile and to say the least I'm more than a happy camper. They were very professional, courteous and gave my wife and I the chance to wind down and know everything was going to be okay in the midst of the craziness. They took very good care of our belongings, had impeccable wrapping skills that I've never even seen before, and just made the day more pleasurable. The team that showed was so good and they genuinely made us feel like they cared about our belongings. I would recommend these guys to everyone I know both friend and family. There impeccable skills speak for themselves and their customer service was amazing. They were with me every step of the way and there was no surprises. I truly feel they went the extra mile and as a result have gained a lifetime customer!!

Excellent movers. Good value, reasonable price. Courteous. Took care and removed basement door when…read morebringing treadmill down to the basement. Removed part of treadmill for move and reassembled smoothly. Would definitely use them for our next move.

Good Move Movers, of Franklin Park/Elmhurst, Illinois, broke off one of our formal dining room…read morechairs and said we were responsible for the repair. One of the first crew put shelf holders in his bag from our bar shelving, and was not part of the second crew, so we can't unpack the bar. They never offered to bring them back to us. Told us to go buy them. They also gashed in the corner of one of the night stands and never told us, and now, when I try to call them, it goes directly to voice mail and they never call back. I paid cash so there was no recourse through a credit card company to dispute the charge. They picked up our furniture on July 11, 2026, held it for 2 nights in 2 trucks. The second truck was only about 1/4 filled. They were scheduled to deliver to our new address at 1 pm on Monday, July 13th, at 1 pm. They arrived an hour early and our closing wasn't complete until 12:30. All the boxes were packed by us, were colored coded and marked for every room. Many of the boxes were placed in the wrong rooms or left in the garage and we had to carry heavy boxes into the correct areas. One box of record albums was completely broken. Don't ever ever rely on them to move you! they are terrible! This battle is not over!