I went in to have a flat fixed on my bike. I watched the mechanic unmount the tire and inspect…read moreevery inch of the tire, inside and out. He then inspected every inch of the rim. My service was fast and very thorough. Prices here are very competitive and well worth it for expert service. The employees I spoke to on the phone and in person were very helpful, friendly and seemed happy doing their jobs.

What a great store. They have free parking and it's an indoor garage. They have free filtered…read morewater. They have a second floor and a first floor that is vast and has everything you need for outdoor outdoors or indoor sports and hiking and camping. They also have a co-op mentality where you can own a piece of the store. They also are able to have things on sale and clearance because they also buy back used items and you get it for more than half the price off. I love the store because it's also right on a waterfront where you have a walk and you have artistic chairs and lots of geese and people come fishing. It's a wonderful location. And the staff are really nice and friendly.

It's been a long time since I've shopped at an Akira and I had a ton of fun looking around at what…read morethey had. They offer items that you can wear to all different kinds of events; most being very unique. Lots of the stuff isn't my style, but I did see a few items I liked. Sadly, they either didn't fit right or were too expensive for me. The biggest turn off were the employees. They are loud and rude and not helpful. There was a dressing room open so I went to use it and an employee nearly bit my head off for doing so cuz, apparently, it was reserved for his "client." Not sure how I was supposed to know that. I left immediately after that as I will not shop somewhere that treats me like that.

Akira offers alot of stylish and unique clothing. This location to me has more bold, flashy and…read moreeccentric outfits. The only thing that takes away from your shopping experience are the loud mouth employees. One of the workers working up front was so loud and obnoxious. The loud music playing in the store is already enough. My 3 star review is for the fashionable clothing, accessories and shoes. You can definitely find something to wear for a party or any occasion.

The store is always tidy and organized! Kristina is an awesome Famous Footwear associate! She was…read morevery pleasant and was a tremendous help!!

Went to return shoes & the store associate was so rude. I couldn't return shoes due to the quality…read moreof them after never even wearing them. He left the front desk with all of the shoes/paper out and walked to the back without saying anything.

This is definitely not my style, haha, but it was fun browsing the store.  Our daughter found a…read moreleather jacket from the Alley Chicago Store online, which was a more toned-down style.  She read comments that the jacket could look boxy, so, she wanted to try it on in the store, and to find the right size for herself.  As we were in the city that day, we stopped by the store for her to try on the jacket. The store is located in a quiet street, but you won't miss it.  I have never seen so many black leather jackets in one place!  The staff were very friendly and helpful.  All the leather jackets were locked to the individual heavy-duty hangers, and the lady helped us find the jacket that was closest in style to what Daughter wanted, and unlocked a couple of them in different sizes from the hangers. The jacket that Daughter tried on only came in purple in the store, and was not in the exact style.  It didn't look boxy and Daughter found a size that fit her nicely.  So, she decided to order the one online. The online order came; the jacket was too large (even though supposed to be in the same size) and did look boxy after all. She had to return by shipping the jacket back to their warehouse with their return label, and received the full refund. So, the return was pretty painless. Daughter ended up ordering a jacket from another company. We didn't regret going to the store, though. It was a fun experience.

It's really unfortunate to leave a bad review as I have been looking forward to coming here for 5…read moreyears now. I live states away and was finally in the area, and my visit was very disappointing. The selection of clothing, jewelry, patches, and shoes were amazing, however the customer service left a bad taste in the mouth. There was 5 employees in the store, 1 gentleman and 4 ladies, and the ladies were recording videos and leaving the 1 gentleman to do the customer service, answer questions, and cash customers out. We asked for help with one of the items and one of the ladies replied "oh I'm sorry, we are recording" and proceeded to grab the gentleman from the cash register to come help us instead of doing it themselves. I understand if you are busy and recording, the issue is, they weren't actively recording, and hadn't been recording for 10 minutes at that point. Furthermore, we overheard the lady employees talking amongst themselves and saying to me and my partner something along the lines of "I hope they don't steal a pair of Demonias". If you look on the alleys official TikTok page, majority of the videos are about putting customers down and making fun of questions and comments any normal customer would make in a retail setting. Either way we spent $500+ at the store, and at this point we were being helped by another gentleman while the other guy helping us took a break (the ladies still did not help us at this point). It's very upsetting morally to leave a bad review on a small business that has been around since the 70s, especially because I love the owner and his views, and he works so hard to maintain this business. I just wish the employees cared more about the image of their store.

When in Chi town had to peep this spot out and see what I can add to my wardrobe of street fashionread more

The Chicago chapter is hands down my location for Supreme stores. Always can expect a good variety…read moreof items from the most recent weekly drop, as well as some others from the season. Stopped by last week to pick up a few bags and tees I missed online and had a successful haul. My wife even found a Sci-Fi Fantasy Tee she liked. The reason this store is my favorite has to be the staff, their positive vibes, and they all seem to genuinely enjoy their jobs. I asked for 3 rounds of different shirts a backpack and some accessories, and the employee (I'm sorry I forgot your name) went back and forth every time with a smile. We chopped it up for a while about it being my favorite location and he hooked me up with a box logo sticker from the opening in 2022 along with a few others I've been looking for (Mahalo). I always make it a point to stop by this location when I'm in the city, catch you in the spring time.

It's nice that you can find different places that like different things so they buy and sell here,…read moreincluding jewelry, hats, clothing, and shoes for adults. It's in the heart of Wicker Park where you cannot find any free parking so it's better to take the train and if you do park on the street, you're going to pay $2.50 per hour. The staff here are very nice and friendly. I would say that the prices of some of the items are a little bit higher than I would like, but they have things that are trending so it's fun.

The prices in the store don't make sense with the offers they give you for clothing considering…read morethey say 25%. They took 10 items and offered $60 and in that was a brand new $128 pair of skims leggings, for example. Everything was name brand. You'd do better on Depop, Vinted, or Mercari. I dare say even Poshmark and Thred up have a better margin. They were very nice but overall not somewhere to resell unless you're just wanting a little bit of cash for what you'd otherwise donate and don't really care about. Emphasis on a little bit. Don't bring your name brand items

This location rocks. Way better than the locations I have been to in the burbs. Crazy deals. It's…read moreso fun to hunt. I snagged these TWP pants that were like $550 for $90. There were some saint laurent jeans I spied as well. There are lots of things with synthetic fabrics but if you look closely you can find some high quality stuff I've never found the women's shoes to be worth my while. Kids shoes have a good selection and again better than the burbs. The parking is super easy and connected via elevator.

A store full of employees talking to each other. Zero service. Walked around cosmetic department in…read morefull view of employees, including what looked like a manager, engaged in conversation. Left without finding what I came in for.

If you're from out of town and want to do some shopping in the gay neighborhood, this is THE pace…read moreyou have to stop by. Their customer service is AMAZING. I'm not from Chicago and I called them asking for a particular item they have in stock that was unavailable on their online store and they shipped it out the same day and it arrived right on time. Highly recommend this place!

I came from out of town and I have to give a shout out to John for an incredible cut. I have curly…read morehair with burst fade and he managed both beautifully. Actually used a straight razor to cut down the curls to help shape while keeping volume -- not a lot of people do that in my experience! Beard trim service with a line up using hot towel and moisturizer before using the blade made my skin feel nothing. 10/10, awesome.