We had an awning for our patio installed this week and could not be more pleased. The process from meeting with sales to ordering it to installation was very professional. The installation team, Danny and Xavier, did an excellent job of installing it and explaining how it works. The awning literally makes our patio like another room. We are going to love it for the summer! read more

Liberty Home Products installed a 16' X 8' awning today. From the first step, the sales process, to pre-installation measurements, to the final installation today, Liberty did a great job. On time, on budget, delivered as Edgar & Ivan installed the awning and spent time after answering questions and explaining how the awning worked. read more

We have used Liberty Home Products in our last three homes! We have had them install awnings, zipper shades, crank shades and grate covers! They have been amazing to work with! They even retrofit an existing awning that was already there! We are always recommending them to people who compliment us on out awning and shades! Our next job with them will be steel railings...stay tuned! We will let you know how they turn out! read more

Liberty Home Products - Zipper shade - Decks & Railing Near Me - Denver, Colorado

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We had a custom-made door installed by Liberty Home Products in 2022. While it functions well under normal conditions, it produces a loud howling noise throughout the house whenever the wind blows. Initially, we managed the issue by cracking the door open slightly, but eventually, we called a handyman to investigate. He discovered that the frames on the two large glass inserts were not constructed correctly, leaving a gap of more than a quarter inch at each corner. When I contacted Liberty Home Products to see if they could fix the issue, they informed me that our warranty had expired. They offered to reframe the inserts for $200, but we would have to transport the heavy glass pieces to their store ourselves. The fact that the representative had a price readily available--without needing to look it up--suggests that this is a recurring issue. While I understand that warranties cover product failures, I believe construction quality should not be subject to such a short-term policy. We had no way of knowing that the glass inserts were framed so poorly until this problem was pointed out to us by the handyman. Given that we paid nearly $2,000 for this door, we expected better workmanship and a company that stands behind its products for more than just a year. What's most disappointing is that Liberty Home Products used to be a good company. We previously purchased three custom doors and two window well grates and had been satisfied with their work. Unfortunately, it seems that customer loyalty no longer matters. read more

I bought a security door and zipper shades to enclose my back patio and I am thrilled with the results. Dylan our salesperson was very knowledgeable when he came to the house to explain the product. We decided to purchase and about 5 weeks later had everything installed. The install team was professional and extremely competent. The zipper shades are an absolute game changer for us as we normally get direct sunlight in the evening. We can now enjoy our patio at any time of day, all year round (even in Colorado!) read more

Liberty Home Products - Perfectly match the exterior, and you can't see inside! - Decks & Railing Near Me - Denver, Colorado

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We had LIberty design and install new exterior shades as well as refurbish two awnings that were originally installed by another company. The shades are well-made and came with a substantial rollup mechanism and wire track system. The refurbished awnings perfectly match the original fabric color. The Liberty people were great to deal with. We did have an issue with the awning installation, but Liberty responded promptly and professionally. Highly recommended. read more

Stewart and Adam were on time, courteous, knowledgeable and efficient. Our awning was installed and working in less than an hour . read more

I bought a Liberty Awning 2 years ago - a year and a half in the awning would not extend without giving it 3 attempts. Finally after reading youtube directions (Liberty provided instructions on how to reset did not work) and trying to fix on my own for 6 months called Liberty. Apparently it costs $150 for service person to come out if past the year warranty. VERY FRUSTRATING. For the $4,000+ cost of the awning and to not work properly after 18 months my advice is to stick to their security doors - they are fabulous. I would not buy another awning from Liberty Home Products. read more

Our outdoor shades are beautiful. They did a great job keeping out the heat coming into the home from the bright sunshine from the south and west. Unfortunately, one has been getting stuck, angled crooked at times when raised. There has been no response from customer service other than to tell us to check that the shade is plugged into a working outlet. Shades are great; customer service pretty terrible. read more

Everyone was professional, kind, and considerate. Dylan was prompt, helpful, and offered great suggestions. The scheduling team was agreeable, flexible, and accommodating. Special thanks to Jorge and Ramon. These guys were amazing. They took the time to explain the process, made sure I was happy with what was done, walked me through the function and operation of both the Awning and the Sunscreen, and did the installation quickly and efficiently. Outside of a new awning and a new screen you could not tell they were ever there. Genuinely very good crew. I am grateful for your team and we will highly recommend your company and products to our friends and family. read more

I purchased a retractable awning nearly five years ago. Last year I noticed that the paint on the top trim which shields the fabric was pealing badly. Peeling, not hail damage. I called the company who told me that the paint was only guaranteed for two years!! On an item that lives outside!! My mailbox and outdoor lighting and bbq grill don't have these problems. They used bad paint or didn't prime the metal or something. Pretty pathetic customer service. Poor workmanship that I get to pay $275 to get fixed. read more

They have built and installed a storm door and are working on a second for me. The salesperson was professional and didn't use any kind of pressure tactics, and though it's taking a long time to get orders through like a lot of places they have been responsive and fixed a few minor issues we had after the install promptly. read more

Have purchased 3 Liberty Home Products, starting with a steel entry door in 2003. 20 years, no door shifting or sticking.... A steel powder coated window well grate. Will hold up to 500 lbs. Decorative locking/unlocking window guards. See photos. Window grates removed and reinstalled after siding. Happy to have 50 degree cool morning air with windows open. Inside temperature doesn't rise above 80 degrees. Miguel Ontiveros /Miguel Wilder consummate craftsmen. There is millimeters play in window guard locking mechanisms. read more

This is our second install by Liberty Home Products by Jason and Nick and, as always, they did a superb job! We have a remote 16' W x 10' L awning with automatic wind closure that was originally installed in 2015. This year, we had the house painted and wanted new fabric; color and style. We could not be more pleased with our marine-grade choice. And, Liberty made take down, storage in our garage and re-install so easy. I love this company. They are not only organized, but always dependable and friendly with quality workmanship. Thanks again! Deb & John G. read more

Liberty Home Products - Cooper Ash Fabric - Decks & Railing Near Me - Denver, Colorado

We needed a sun screen for the westside of our pergola. Our salesperson took measurements and providing a quote. Installation was scheduled within a few weeks. The Liberty installation team of Isaac and Gary were very professional. The installation process was discussed with an opportunity to provide feedback. Everything was installed as expected. Isaac and Gary cleaned up and taught us how to use the remote. Five Star! read more

I bought a retractable awning from Liberty Home Products. About a year and a half later it blew down in a very sudden and high wind. I contacted Liberty regarding reinstallation thinking that it should not have blown down in the first place. The owner got involved and explained to me that while it was technically out of warranty he would work with me on the reinstallation cost. He very graciously suggested we split the cost. As I said it was technically out of warranty but customer satisfaction was more of a priority. It is reinstalled and working just fine. Many thanks to Scott and his team at Liberty Home Products read more

We called Liberty Home Products for a quote on an awning for our back porch. The salesman, Mark, was very nice. However, it seems as if, once he got the sale, he lost all interest in customer service. On the day of installation, he did not show up or call, neither did the second person who came to re-measure. The installers thought there might be a problem with the studs. We called Mark, who was not available. The girl on the phone said she would have the manager call as soon as she could find him. To this day, 2 weeks later, no one has called. There has been no follow-up from either the salesperson or the manager. No one has called regarding either the installation or how we were to make payments. We called the finance company and got the information we needed. When we checked with the finance company, Synchrony, we found our first payment was due tomorrow. Based on our experience, we will never use Liberty Home Products or recommend them. read more

Robert and Seth showed up on time to look at the squeaking issue with my recently installed shades. They oiled the axles with a greaseless lube. They also fixed a slight out of level issue with one shade. These guys are great to deal with. Jim H read more

We purchased a large sun screen to be mounted on the western end of our new deck and pergola from Liberty a few weeks ago. the whole process was very prompt and customer centric. We had a deadline that we needed the screen installed by for a summer party. They schedule our measurement promptly and were on time, and the installation was scheduled quickly as well. The product was installed over a week earlier than our deadline. Much appreciated. Issac and Gary were the installers who put up the screen. They were prompt and on time based on their estimated timeframe, very professional and friendly. The product looks and works great as we purchased an electric screen. It looks beautiful with our deck and pergola. Thanks, read more

Loved the whole process! Sales guy was friendly and not pushy. Picked out all the materials quickly and got it measured. They sent the order via email so then when I got it approved by my HOA I just had to pay and they manufactured it and came to install within a few weeks. Took about an hour to install! Product quality seems great and I'm in love with my awning!! read more

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We purchased an awning and 3 clear window well covers from Liberty who also installed the products. We have been very happy with them and all they did for us read more

A few days ago, I left a bad review for a storm door that we purchased. It was not installed correctly and when the installer came out a second time, he didn't fix anything. We had to pay a handiman to fix it so that we would be able to lock it which was the primary purpose of purchaing the door. I received a phone call from Liberty within a couple of hours of my review, and an installer came out a couple of days later. The door now works perfectly. I am very happy. I appreciate the followup to my post. read more

Long time customer of Liberty Homes, 2 shades, 2 doors and recommend any chance I get. I need an adjustment on my screen and Ramon and Jorge came out. They fixed it in minutes, and were so nice and easy to work with. Thanks to the whole staff at Liberty read more

This establishment has beautiful metal doors but the customer service is horrible, also if you plan to change your doors and you visit the company don't do service with the older lady with black hair I swear she couldn't get our request right after going over it about five time, she's unprofessional and losing it quickly...couldn't get her thoughts together!! Ridiculous!! read more

Jorge (Patron) and Ramon did a great job installing our awning. They were early, fast and pleasant. I highly recommend they receive the highest bonus available. read more

We first contacted Dylan while driving by the county line road store, He gave us information on retractable awnings and set up an appt. at our house a few days later. He showed us samples, looked at where the awning would be and gave us an estimate. He said the process would take 4-6 weeks. A final measurement time and installation date were set up. We were contacted by Abby at the Navajo store a couple of days before the installatio. We went to the store and selected a fabric close to what we had ordered. The installation remained as scheduled and was completed by Tyler and Jack who were both polie and professional. The entire process was done in five weeks. read more

We purchased a security storm door. The showroom in Highlands Ranch had a good selection so I could look at the types and colors. The lady even let me borrow the color samples to take home to compare against the house's existing paint. I would have given a 5 star, but she seemed distracted and seemed to be on personal calls. She did help me with the colors and features and was knowledgeable. We got exactly what we wanted. The installer was a 5-star. He was very thorough and cleaned up any mess. He showed us exactly how to use and care for the door. Loved his sense of humor! We are extremely pleased with the door!! read more

I was recommended to use Liberty Home Products by a steel fabricator I typically use (Custom Welding and Fabrication). Was I glad to make contact with them. I was very impressed with Stu who estimated the new security replacement door for our commercial property. He is very responsive and followed up with me immediately. They were able to erase any concerns I had up front. Chris the installer called ahead of time to let me know he could get started earlier than planned. performed his work effortlessly! It was obvious he has done plenty of door installs in the past. It was a flawless experience. The product was above industry standards and look forward to using them in my home when ready. In fact I have called them back for security bars next! Looking forward to working with them again! Great job gang!!! read more

We wanted to have a patio door installed. They came out and did a measurement and wrote and estimate. We were told it would take 3 weeks to get the door in. I gave the salesman my key so it can be matched to our other door. We didn't hear anything, so started calling and was not getting return calls. Finally I got ahold of the salesman and he said he lost my key! Then another man came to do measurements and said that it would be an additional $300 because the glass would have to be custom cut. They make the doors when you order them! The curious thing is we were told our door was a 1/4" off. Well we live in a neighborhood who all have the same exact door. It seems like a very sketchy policy to suddenly let you know that it will be $300 above the first estimate! read more

Jason and Nick did a great job of insulin my retractable awning. They explained the operation of it and were very courteous

I called to see if they had the plastic type window well covers since all I could see on their website was the metal ones. The guy answered and acted put out to talk to me, so I ask if they sold the plastic type covers, he responded with something... Carbon something, so I ask if that was the plastic type and he acted like I was stupid... Yes he replied. So then I ask him if they did installation, and he sighs... yes. I just said forget it and hung up. I'll just go to Home Depot and figure it out myself. read more

The initial sales and explanation process was a 5. The follow up and installation was a 2. The day of the first appointment for installation I got a call after they were supposed to be here to reschedule for 11 days later. Today they were supposed to be here between 11 and 1. I called at 1:15 and was told they would be here between 2 and 2:30. They showed up at 3:15. The installation went OK and they left at 4:15. I then spent 30 minutes cleaning up the mess they left. Would I recommend them? After weighing the pros and cons of the experience, probably not. read more

We had a great experience with Liberty from beginning to end. Our sales guy was very efficient and informative. Chris Cote our installer was wonderful! He explained everything throughly and answered all our questions very patiently. He made sure when he left that he cleaned up, leaving it like it was when he arrived. He was extremely pleasant and efficient! We were very pleased with our screen door, it is beautiful! We would definitely and have reccomended Liberty to others! read more

Good products and service. We have purchased auto shade, auto awning and storm door over a 13 year period.

I had Liberty install an awning last year. Loved it and added another this year. My installers were Tyler and Rob and they did a great job. I keep recommending Liberty because they are 100% behind their product . When they ran into delays with the install before me I received several calls keeping me up to the minute informed. So not only do I recommend the product because it's so great, but because of their service. read more

Terrific sales force, manufacturing division. all first class. Not inexpensive but top quality. read more

Liberty Home Products is an interesting company. Where do I begin. After the initial talk with the sales rep, you cannot get a hold of him anymore. He will defer you to everyone else in the company before you talk to him. Even with emails, phone calls, and voicemails left asking for a return phone call. Secondly, the customer service manager will talk down to you and degrade you over the phone claiming that her experience as a customer service manager trumps anyone else's knowledge anywhere. Period. I couldn't get any information from anyone as to when permits were submitted and approved, or as to when they actually ordered the material. When trying to find out about permit approval, they said they were still waiting on the city. This was about 25-30 days after submittal I eventually found out. I then proceeded to call the city, who claimed turn around time for approvals is only 8-10 days. They will beat around the bush with every answer you are trying to get. I will say, I am happy with the product in the end, however, Liberty is not the manufacturer, just the installer. During the install process, there were two holes over the size of a quarter that were left in my stucco that the installer just caulked over. They were careless with materials and had a lot of touching up to do at the end of the day. Not going to call out anyone specifically, but buyer beware, this company will withhold information from the customer and is a total headache to deal with from day one. If you are looking for an easy process from the start, this is not your company. read more

As long as you keep in mind that "you get what you pay for", you will not be dissapointed by this company, "and thats all I have to say about that"-F. Gump. read more

Unresponsive (after they take your money) and unprofessional (made promises, signed paperwork and then backed out of pricing, delivery dates and even being able to provide the product THEY recommended for us). On top of it all, the guy who came out to our home to build the product was as classless as they come - he practically threw a temper tantrum on our front lawn when we pushed him on why they could no longer provide the product they pushed so hard to sell us (no good answer by the way ). We took our business elsewhere and experienced MUCH better service by people who seem to know what they're actually doing. Do yourself a favor and skip the headache with these guys. I will say that we had this experience with the Highlands Ranch store, not the Denver store, but I didn't see a yelp for the HR store. They're probably smart enough to know not to put one up. read more

Buyer Beware! The company installed my $1200 storm door opening the wrong side which blocks the entrance to my home. Now they refuse to re-install or make any kind of concession - just tell me I have to purchase a new door. This business is "love 'em or leave 'em" after they get your money. I have been a loyal customer for about 20 years and have bought thousands worth of their products. This is my thanks for that. read more