If you are looking for an IT company to provide you with 100% satisfaction, then your search is…read moreover. VPQ has been able to network our companies servers in a complex Mac to Windows environment, where other companies were not able because the software was too new for them to troubleshoot. They have also been able to save us over $10k annually on our phone and internet services, by reviewing our current contracts, service specifications and recommending services that would be more in line with what we need. They definitely give you the feeling that you have an in house IT department that we all need at some point with the added quick responsiveness of perfect customer service.

Look no further! These guys are the best IT/Networking support that I have found. We are a small…read morebusiness and needed to outsource some networking support. Our server went down during a power outage and we had to reinstall everything. We interviewed about a dozed IT firms and settled on this one. Are we glad that we did! Vince and Michael were great. Very thorough before, during and after the onsite visit. They were onsite 2 days after the initial phone call and had everything up and running the same day. Will definitely stay with them long term for any IT/Networking support that we need. Highly recommend!

Absolutely terrible to work with as a client. Do not work with these people. Terrible service. I…read morefeel bad for their employees

Our public relations agency, Kimball Hughes Public Relations handles communications and crisis…read moreissues for a range of businesses and non-profits across the U.S. and in Canada. About two years ago we began to realize our do-it-yourself approach to IT no longer worked. After several failures with "break-fix" IT providers, we began searching for someone who could truly partner with us. We had grown too much and gotten too busy in the past few years to go it alone on on our information and tech support needs. We needed someone who could step in, understand our needs and take the burden of IT management off our hands without giving up control of our own tech. After a careful search, and reading some wonderful reviews about Ferrara IT, we met with Frank Ferrara. What impressed our team the most - after speaking with a number of IT service companies - was that Frank listened. He didn't immediately tell us what we needed. He asked questions. He listened to our concerns, our IT war stories and our frustrations with tech support we had received over the years. In truth, Frank offered us a bit of free IT therapy that day. He also did his homework long before he made any recommendations. When he came back to us with a proposal, it was evident he heard our concerns, factored them into his thinking and offered the first really customized IT services proposal I've ever seen. It was a solution that addressed our needs rather than simply serving as a one-size-fits-all solution. And more importantly, it laid out a plan to help us navigate our tech future as well. We've been working with Ferrara IT for a few months now. Frank has installed our new hardware, helped improve our data security, ensured all our staff members are aware of and comfortable with the IT infrastructure and improvements he has made, and responded to all manor of technology and software situations we've thrown at him. He even helped us convert our office to a whole new VOIP phone system that has been an impressive success. Frank and his support team are always available, always helpful and friendly, and quick to respond. Hiring Ferrara IT is likely the best management decision I've made in 2018. The pressure is off of our staff to solve every tech issue, and we have a well-informed, diligent support team we now turn to with Frank and his team. It's made a tremendous difference in how we operate as a company. For 20 years, I've worked in office environments and interacted with dozens of IT professionals. Many of these folks were outstanding at their jobs. Frank Ferrara, however, stands apart. His calm demeanor, humility and willingness to explore an issue before offering a solution is an ideal match for those of us accustomed to the stereotypical IT personality. He approaches his clients with respect and as a partner invested in their success. We look forward to working with Ferrara IT for many years

My company recent switched to SureTech after our previous provider went out of business. The…read moretransition was coordinated, but not without complication. This is totally normal when you are trying to seamlessly transition 200+ independent contractors from one server to another. The service has been TOP NOTCH! Gary, David, Josh, & Gabe have been phenomenal in providing helpful, user-centric service every step of the way. They've made several visits to our office to assist us in getting business back to normal. Our systems are running faster than ever and I only expect more great things to come in the future.

We have worked with the staff of Centric Business Systems, Malvern for over 20+ years. We started…read morewith Corrigan-Manning who then were bought out by Centric Business Systems. We have had a RISO copier for longer than 20+ years and then recently we entered a contract for copiers with Centric. I CANNOT say enough good about this organization. EVERYTHING they promised when the machines were demo'ed has been delivered upon to us! We NEVER even considered RICOH equipment but have been pleasantly surprised at the quality these machines have compared to other equipment we have used in the past. As far as customer service, Centric Business Systems is outstanding. We have an amazing rep with whom we work with as well as staff who have come into our facility to do training. Centric Business Systems is an outstanding organization to work with. WE HIGHLY RECOMMEND CENTRIC BUSINESS SYSTEMS OF MALVERN, PA!

They have been an excellent business partner for 20 years! They are very knowledgeable in…read moreresolving and maintaining network infrastructure for small businesses.

I have been working with Sri and Biz Tech Helpers for over 15 years. They have helped me from…read morecomputer fixes, assisted in buying and setting up a new computer and many other different issues. I have almost always found them to be able to resolve my issue within one phone call. I am not sure if their prices are in line with other similar companies. However, I have almost 100% faith in their abilities, which gives me peace of mind. I would recommend for someone who does a lot with the home pc and is not savy or someone with a business who is looking to export their IT needs.

We brought our two tower computers for help. They kept them overnight. We picked them up and…read morebrought them back to our office. Our software has never worked again. Be warned

Very helpful people. Dropped my pc off because it wouldn't run any games and I have no clue what im…read moredoing with it, they had it back to be better than when I got it within 24 hours. If I ever have any other problems I'll be back.

When it comes to managed services and network data cabling, Shock I.T. Support is unmatched in the…read moreGreater Philadelphia area. The team continues to deliver exceptional service for customers time and time again from both a tech support and network cabling perspective.

KPI provides steady reliable service, but they were the real heroes when our system was invaded by…read morea hacker and our engineer, Jeremy, was able to diagnose the problem, and restore from our backup within a reasonable number of hours, so that we could get back to our business. Thanks to Jeremy and KPI!